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Elsevier

Funding Institutional

Funding Institutional is a search and discovery solution, which helps universities and research institutions increase grant success rates with funding insights, discovery and decisions. Gain a competitive edge: a single solution that combines over 40,000 active and recurring funding opportunities, with over 8 million awarded research grants from 15,000 funders.

Features

  • Thousands of opportunities from more than 15,000 funders globally.
  • Largest dataset of awards in the market.
  • Continuous data updates to all datasets.
  • Powerful full text search for datasets, including AI-enabled Fingerprint search.
  • Analytics data provided by interactive chart components.
  • Email notifications triggered by changes to data or approaching deadlines.
  • Integration with Elsevier's Pure to make funding opportunities available.
  • Single sign-on integration.
  • Role based access control to manage user permissions.
  • API enables users to integrate data directly in their systems.

Benefits

  • Facilitates searching for opportunities which researchers are eligible for.
  • Suggests opportunities based on a researcher's scientific publications in Scopus.
  • Saves time searching for internal and external opportunities.
  • Shows standardised funding opportunities and awards across funders globally.
  • Informs you of relevant new funding opportunities and upcoming deadlines.
  • Gives insights regarding the funding landscape.
  • Shares funding opportunities across the institution via integration with Pure.
  • Highlights the active funders in a research discipline.
  • Shows the award's trend for a research discipline.
  • High-quality, current data enriched with Scopus researcher and institutional profiles.

Pricing

£14,352 to £73,885 a licence a year

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at v.mahi@elsevier.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 0 4 0 0 2 8 8 5 6 9 3 7 5 3

Contact

Elsevier Vinod Mahi
Telephone: +44 7881 002595
Email: v.mahi@elsevier.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
There are no hardware limitations. The only software limitation is regarding supported browsers. Maintenance is managed as much as possible in low usage times.
System requirements
  • Internet connectivity
  • Up-to-date supported browser: Microsoft Edge, Firefox, Chrome, Safari

User support

Email or online ticketing support
Email or online ticketing
Support response times
The average time to respond to the first ticket is 1 day (weekdays and weekend). The average total turn around time, i.e. the time between receiving the email and solving the incident for good (with no further replies from users) is 4 days (both weekdays and weekend).
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
No
Web chat support
No
Onsite support
Onsite support
Support levels
Access to Funding Institutional help desk is included as part of a customer's Funding Institutional licence. The Funding Institutional help desk provides ongoing technical support and training regarding features. The primary aim is to make sure customers use Funding Institutional efficiently and have the best possible experience with it. Customers can raise a support request using our online ticketing system.

In addition, we provide customers with a Customer Success Manager for additional technical support. The Customer Success Manager ensures customers use Funding Institutional optimally and assists them with any concerns they have that are not issues for the support desk.
Support available to third parties
No

Onboarding and offboarding

Getting started
To help users get started with using Funding Institutional, the Customer Success Manager will deliver a customised training based on the needs of the users. Optionally, the marketing manager and product manager deliver demos to the users. Extensive and detailed documentation is available to the users.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Once their contract ends, customers can request for their data to be extracted. The extracted data will be provided as JSON and CSV files depending on the nature of data being exported.
End-of-contract process
The costs of the basic end-of-contract process are included in a customer's Funding Institutional licence fee.

Upon end of contract, data for the customer is not destroyed automatically. However, when individual users do not log in to Elsevier products for the amount of time defined by GDPR data retention policies, their user accounts are deleted and data associated with those user accounts are purged.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
No
Service interface
Yes
User support accessibility
None or don’t know
Description of service interface
Customers access Funding Institutional in a web browser. They either require Elsevier credentials and institutions' IP recognition or any other supported SSO system to be integrated.
Accessibility standards
None or don’t know
Description of accessibility
Funding Institutional features a simple, flexible, and consistent user interface design. Customers can benefit from full-text search, the ability to browse and filter by content type or specialty, and bookmark-friendly content. Accessibility is a high priority on our development team’s roadmap in order to be an AA level.

We try to conform to the WCAG 2.0 A standard, but there are few pages on Funding Institutional which don't completely match the criteria required for the “A” standard.
Accessibility testing
Funding Institutional has not yet done any interface testing with users of assistive technology.
API
Yes
What users can and can't do using the API
Funding Institutional has a customer-facing API available for non-commercial use. Subscribed users can go to the Elsevier Developer Portal at https://research.developers.elsevier.com/ to set up their API services after requesting an API key.

The API provides access to funding opportunity and awarded grants data, per the metadata as available in the web application search results page. Every API key comes with the ability to run a certain number of requests for data from the API. Quotas - the number of requests run - are reset every seven days. Quota limits are unique to each API; there is not a single global setting for a given API key. If you find that the quota of a particular API is not enough for your project needs, you can write to API Support.
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
API sandbox or test environment
Yes
Customisation available
No

Scaling

Independence of resources
Funding Institutional is hosted on Amazon Web Services and is configured to scale out as the demand on the product services increase.

Analytics

Service usage metrics
Yes
Metrics types
The following metrics are available on demand, per account: unique visitors, total visits, and total page views. The Funding Institutional Product team uses Adobe Analytics to extract usage analytics, and provides the information to customers via spreadsheets and graphs.
Reporting types
Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
Less than once a year
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users can export results of their searches.
Data export formats
  • CSV
  • Other
Other data export formats
XLS
Data import formats
  • CSV
  • Other
Other data import formats
  • Add notes to funding opportunities, funders and internal funding opportunities.
  • The following can be attached to notes and internal opportunities:
  • PDF
  • DOC, DOCX
  • PPT, PPTX
  • XLS
  • CSV
  • PNG, JPEG, GIF
  • Attachments can be up to 10MB each.

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Our service level agreement (SLA) guarantees a 99.5% system uptime.
Users are not refunded if guaranteed levels of availability is not met.
Approach to resilience
To provide availability, resilience measures are included in the design. The product is backed by clustering of the application servers. Cloud services utilised by the application are at least as available as the product itself. To ensure resilience backup and data snapshot plans are in place in alignment with Elsevier requirements.
Outage reporting
We try to pre-emptively avoid outages by constantly monitoring our production clusters. We currently do not have outage reports.

Identity and authentication

User authentication needed
Yes
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
Funding Institutional does not have a management interface. Only authorised Elsevier employees can access the server infrastructure. All access control is reviewed regularly, and system access is audited. Authorised Elsevier employees access server environments via Active Directory Federation Services (ADFS).
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
SGS United Kingdom Ltd
ISO/IEC 27001 accreditation date
09/08/2023
What the ISO/IEC 27001 doesn’t cover
We hold 27001:2013 Certification. The Information Security Management System (ISMS) provides the management of information security arrangements and activities that support the delivery of information services for Institutional Products and Clinical Solutions globally.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Elsevier has implemented policies, standards, and guidelines aligned with ISO 27001 domains that govern data access, protection, transport, restriction, retention, deletion, and classification. Policies, standards, and guidelines are reviewed and updated regularly.

Elsevier maintains a dedicated Information Security and Data Protection (ISDP) organization, headed by our Chief Information Security Officer (CISO). Elsevier security staff members have multiple years of experience in the industry and possess industry best practice certifications such as the Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Privacy Professional (CIPP), Certified Ethical Hacker (CEH) and multiple Global Information Assurance Certifications.

Elsevier employees receive regular data privacy and security awareness training. We equip employees with the knowledge to understand, identify and mitigate security risks by providing role-based secure application development training, phishing simulation tests and privacy and security campaigns.

A robust and detailed audit program is in operation to review and test policies, standards, guidelines and controls to assess their effectiveness. This audit program is based on the SSAE 16 and includes in-house and third-party audits as well as independent assessments.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All changes to configuration or code are intoduced through a ticketing system. Development team follows agile practices and every ticket is evaluated on the requirements with regards to architecture, security and privacy.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Services, processes, and technology are implemented to execute internal and external vulnerability scans to identify new application and system vulnerabilities. Identified risks are assessed for their potential impact along with determining appropriate response and remediation actions. We use a combination of network security testing, application security testing, application code review, and penetration testing to assess our information security program, and enhance it appropriately.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Elsevier’s Information Security and Data Protection (ISDP) team continuously monitor and respond 24/7 to security events. The ISDP team will assess any identified risks for their potential impact and determine the appropriate response and remediation actions. To ensure monitoring is as thorough as possible, Elsevier uses a combination of automated and manual solutions to inspect applications and identify any vulnerabilities that require remediation.
Incident management type
Supplier-defined controls
Incident management approach
Elsevier manages incidents using a well-established Security Incident Response process. This process covers all security incidents, including hacker, denial of service, lost asset and virus/worm incidents. When an incident occurs, it is promptly handled by our dedicated Information Security & Data Protection team. They will restore service as soon as possible, determine the cause of the incident, and take appropriate steps to prevent future incidents. Elsevier’s incident response and notification policy sets out how users are notified in the event of information being compromised. We conduct security incident disclosures in compliance with all appropriate regulatory policies and applicable statutory guidelines.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

Fighting climate change

Implementation of Funding Institutional, as an AWS-hosted product, can influence environmental protection and improvement. We use Amazon Web Services (AWS) for web hosting. For details on their commitment to sustainability in the cloud, see https://sustainability.aboutamazon.com/environment/the-cloud?energyType=true.
With different initiatives – such as renewable energy projects, energy efficiency in scale, and water stewardship – AWS enables effective stewardship of the environment in a variety of ways. Using an AWS-hosted, cloud-based product can be an energy-efficient and more environmentally friendly choice than a standard self-hosted product.
We also are mindful of emissions during implementation from travel. When possible, we connect remotely rather than traveling to your location for meetings and training during implementation. In our own operations (including business travel), our emissions were net zero in 2021 through a combination of reduced emissions and the purchase of renewable energy and renewable energy certificates, with the balance offset through Verified Carbon Standard (VCS) credits in a REDD+ carbon sequestration project. Our parent company, RELX, supports global efforts to mitigate climate change through the rapid reduction of greenhouse gas emissions, aiming to achieve net zero emissions by 2040. Also see https://sdgresources.relx.com.

Equal opportunity

RELX is committed to providing an inclusive, fair and equitable workplace; where all employees are respected and valued, and have equal opportunities.

Inclusion is important to our future. We need the contributions of people from a wide range of backgrounds, experiences and ideas to achieve real innovation for our customers.
This means:
• Creating a positive and supportive working environment for all employees
• Recognising and valuing individual differences and supporting the participation of all team members
• Promoting the diversity of our workforce
• Responding to changing work patterns, by providing flexible working where appropriate

We are an equal opportunity employer, committed to treating all employees and applicants for employment with respect and dignity, and we prohibit discrimination. We recruit, train, develop, promote, and provide conditions of employment without regard to race, colour, creed, religion, national origin, gender, gender identity or expression, sexual orientation, marital status, age, disability, or any other characteristic protected by law. We regularly review our policies and practices in the areas of recruitment, development, promotion and reward to ensure we provide fair and equitable opportunities.

We will meet our inclusion goals through:
• Selecting candidates for employment, promotion, training, or any other benefit based on ability
• Monitoring inclusion and diversity data (including diversity and pay data)
• Training (e.g. inclusive leadership development programme for managers; unconscious bias training)
• Sponsorship and mentoring (e.g. Women in Tech mentoring programme)
• Encouraging inclusion networks (e.g. Employee Resource Groups focused on gender, ethnicity, etc.)
• Regularly reviewing our employment practices and procedures
• Maintaining good governance for, and communication on, inclusion

The inclusion and diversity practices of our suppliers are important to us. Our Supplier Code of Conduct includes a non-discrimination clause. Our Supplier Inclusion and Diversity Program is designed to encourage the development of Diverse Suppliers.

Wellbeing

Staff health and well-being is important to us. We offer opportunities for our employees to create an inclusive, engaged and agile global workforce focused on innovation. Together, we create possibilities.
Networking and engagement
Within Elsevier, we have a variety of groups and opportunities for employees to connect and form strong relationships.
• Employee resource groups: ERGs offer a platform for employees to share their experiences, connect with colleagues who share similar backgrounds or interests, strengthen allyship and provide opportunities for professional development and growth.
• Finding purposeful work: All Elsevier employees contribute to the fulfilling mission of helping researchers and healthcare professionals make breakthrough discoveries that change the world.
• Career growth: We encourage employees to choose their own path and shape their own unique career. We encourage a coaching environment and provide best in class training programs.
• Strong working relationships: Elsevier employees work in an inclusive hybrid environment, and we embrace diverse teams. With a mission of advancing science and improving lives, our employees are an integral part of something that truly matters.
Benefits
Elsevier offers flexible working conditions and compensation that reflect your excellence and our high standards. We value our employees’ time and encourage our colleagues to pursue a full and interesting life outside of work.

Pricing

Price
£14,352 to £73,885 a licence a year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Usually Funding Institutional trials last for two weeks, though we can extend them upon request. Prospective customers get access to the full product, just as they would if they have a subscription.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at v.mahi@elsevier.com. Tell them what format you need. It will help if you say what assistive technology you use.