BEARINGPOINT LIMITED

ETM.next

ETM.next is a modern, cloud‑native solution that enables end‑to‑end management of equipment, tools, and fleet assets. It streamlines resource-related processes, helping organisations to boost productivity, efficiency and overall profitability. The solution is purpose-built for asset-intensive industries such as construction, utilities, transportation and logistics.

Features

• Picture catalogue for requesting of assets and contract creation
• Comprehensive Planning Board for fast resource scheduling
• Maintenance, Inspections, Safety & Compliance including checklists, certificates, scheduling
• Predictive and curative maintenance scheduling and management
• Track & Trace for equipment, fleet, bundles, consumables, personnel
• Real-time resource tracking and condition
• IoT and Telematic integration for equipment data, utilisation, hours
• Warehouse and storage management
• Mobile App with offline mode, scanning, photos, and e‑signature
• Flexible billing capabilities, supporting time /performance based, JV billing

Benefits

• Real‑time visibility of all equipment, and fleet across sites
• Higher utilisation of assets (customers report up to +35%)
• Reduced rental and procurement costs by preventing unnecessary external hires
• Improved operational efficiency with streamlined scheduling, logistics, and resource allocation
• Accurate, automated internal billing & cost allocation for financial transparency
• Real‑time tracking & monitoring of equipment condition, status, and location
• Enhanced compliance & safety through digital inspections, checklists, certificate management
• Significant time savings due to digital workflows and automation

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at UKPublicSectorBD@bearingpoint.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

104627048286957

Contact

Gill Walker
07976 812978
UKPublicSectorBD@bearingpoint.com

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Order management and orchestration
  • Enterprise performance management
  • Project and portfolio management
  • Asset life-cycle management
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: SAP ERP, however system can work with any ERP system or as standalone
• Cloud deployment model:
  • Public cloud
  • Hybrid cloud
• Service constraints: We are a vendor neutral service provider. Our professional services are designed for specific vertical markets; aimed at complex businesses and technical environments. Typically, our services are designed to address the needs of cross-organisational solutions that can be delivered using Cloud offerings. Therefore, the constraints and other limitations will depend on the specific solution selected by a client.
• System requirements: No system requirements are needed.

User support

• Email or online ticketing support: Yes
• Support response times: Depends on Service Level Agreement. Please check ETM.next SaaS agreement for more details.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes
• Support levels: Support Levels are detailed in ETM.next SaaS agreement.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: BearingPoint offers online training as part of its implementation services, with onsite sessions available upon customer request.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Word document
• End-of-contract data extraction: Via explicit request to the provider for a complete database extract.
• End-of-contract process: Depending on the agreement, application access is revoked instantly, or after the user confirms cessation of all activities. Data is stored for a reasonable period of time to cover any retrieval requests, after which it is purged from the system.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Documentation is shared via email.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Although ETM.next supports the full asset lifecycle, the mobile app is focused on logistics and maintenance activities, offering features like scanning and photo capture.
• Service interface: Yes
• User support accessibility: WCAG 2.2 A
• Description of service interface: SAP UI5 web GUI with structured data representations in tabular and graphical views.
• Accessibility standards: None or don’t know
• Description of accessibility: N/A
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: N/A
• API documentation: Yes
• API documentation formats: Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Dependent on customer requirements.

Scaling

• Independence of resources: We provide dedicated application instances.

Analytics

• Service usage metrics: Yes
• Metrics types: Number of active users, number of business objects processed in a time frame.
• Reporting types: Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Other
• Other data at rest protection approach: Solution is entirely hosted on SAP BTP. Data protection is subject to SAP BTP datacenter policies.
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Most of the UI presenting data have a mechanism which allows exporting it to an Excel compatible file or PDF.
• Data export formats:
  • CSV
  • Other
• Other data export formats: PDF
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • XLS
  • XLSX

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: BearingPoint warrants at least 98% Cloud Service availability. If BearingPoint does not meet the Cloud Service availability during a month, the Client will receive a Service Credit for the affected period. The details are described in the SaaS agreement.
• Approach to resilience: Available on request.
• Outage reporting: We monitor systems proactively, receive alerts, and report outages to customers by email.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Not relevant to ETM.next. ETM.next uses support and ticketing system that comes with its own access management concept.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: Less than 1 month

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: BearingPoint is ISO 27001 & ISO 27002 certified. Our risk assessment methodology follows the methodology promoted by ISO 27005. In terms of policies, we have documented, we review and update the policies below that cover the following (these policies can be available on demand): Antivirus Policy, External Accounts Policy, Firewall Policy, Information Technology Use Policy and Guidelines, Mobile Device Management Policy, Network Policy, Password Policy, Remote Access Policy, Web Filtering Policy, Wireless Networking Policy, Removable media & backup Policy, Cryptography Policy ,Downtime Policy, Use of external services Policy, Email & instant messaging Policy, IT standards Policy, IT Purchasing Policy, IT support Policy, User account management Policy, Patch Policy, IT Cloud & server Policy, Telephony acceptable use Policy, Data classification & handling Policy, Clean desk & digital media disposal policy.
• Software Security Code of Practice: No

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: We use enterprise github for project tracking and azure devops to track the lifetime of the planned features and bugs. Code changes are subject to vulnerability scans early on on our internal systems.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We have an SCA tool that is checking the known vulnerability database. This tool is embedded in both the development process and deployment process, but it’s also running recurring scans on the productive version. On top we have recurring pen tests done by a separate team.; Depending on the criticality of the vulnerability, we have defined target resolution time frames.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: We have a dedicated monitoring team, that is checking for failures in the systems in all components. The team is also monitoring the service unavailability events from SAP, in order to check any downtimes of the underlying services. On top we have done specific disaster recovery exercises, with clear action points and communication.
• Incident management type: Supplier-defined controls
• Incident management approach: Users inform incident via ticketing system. BearingPoint provides support services based on incident priorities, described in SaaS Agreement.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 4%
• Between £1,000,001 and £2,500,000: 8%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 15%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: DMSZ
• ISO/IEC 27001 accreditation date: Friday 31 October 2025
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: DMSZ
• ISO 9001 accreditation date: Saturday 1 November 2025
• What the ISO 9001 doesn’t cover: N/a
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 8ad144d5-c7af-4b02-8940-e60c61f930d6
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: B62e5c22-f2a8-444d-ad26-64bfea096952
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at UKPublicSectorBD@bearingpoint.com. Tell them what format you need. It will help if you say what assistive technology you use.