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Primo Milestone

Oracle Primavera and Aconex Cloud Services

Software as a Service for the applications available from the Oracle Primavera product suite. These applications include Primavera P6EPPM, Primavera Unifier, Primavera Cloud, Oracle Aconex, and other applications designed to support the delivery of Portfolio, Project and Contract Management.

Features

  • Common Data Environment (CDE) designed to meet your projects' requirements
  • Neutral Platform for communications, processes, documents & models between stakeholders
  • BIM Capability, viewing, federation and co-ordination of the models
  • Integrate scope, cost, schedule and contract under a single platform
  • Empower users autonomy and greater contribution to value added work
  • Multiple scenarios and data linked to projects during execution
  • Configure and automate business processes to match workflow needs
  • Budget, commitment, spend, variance, and forecast management
  • Visibility of resource requirements to support effective Capacity Management
  • Contract administration including NEC3 and 4

Benefits

  • Single source of truth for communications, documents, processes, and models
  • Connect all data for better insights and continuous improvement
  • Understand performance and trends across all your projects and portfolios
  • Unite stakeholders with a host of collaboration and feedback capabilities
  • Fulfill governance and regulatory reporting and auditing requirements
  • Capture audit trail of decisions, changes and approvals for compliance
  • Embed a common minimum standard for working and capturing data
  • Enforce business rules for budgeting, commits and funding
  • Optimise resource use across Programmes and Projects
  • Easily compare key information and KPIs side-by-side for scenarios

Pricing

£24.00 to £280.00 a user a month

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jinesh.patel@milestoneuk.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 0 5 3 3 5 0 4 8 2 8 7 2 8 3

Contact

Primo Milestone Jinesh Patel
Telephone: (0)1525 243404
Email: jinesh.patel@milestoneuk.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
Planned maintenance window once a month - 4 hour slot.
System requirements
  • Web browser
  • Mobile device for App (iOS and Android)

User support

Email or online ticketing support
Email or online ticketing
Support response times
https://www.oracle.com/au/cloud/sla/

https://www.oracle.com/a/ocom/docs/corporate/aconex-service-descriptions.pdf
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Primary client support will be with Oracle, available 365 x 24.

We can provide optional additional support if required. For example we can frontline oracle support or provide application consultancy.

Costs are in our Rate Card.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We provide both on-site or remote training.
We can provide standard or custom training.
we can provide sandbox demonstrations and try-outs.
Service documentation
Yes
Documentation formats
HTML
End-of-contract data extraction
The application supports exports of data in various formats compatible with similar applications.
End-of-contract process
The contract will between Oracle and the client.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Mobile app is designed for on-site workers and has a specific set of functionality appropriate for those roles.
Service interface
No
User support accessibility
None or don’t know
API
Yes
What users can and can't do using the API
Fully documented Web Services are available.
API documentation
Yes
API documentation formats
HTML
API sandbox or test environment
Yes
Customisation available
No

Scaling

Independence of resources
Oracle continuously monitor load and switch on additional resources automatically as required.

Analytics

Service usage metrics
Yes
Metrics types
https://www.oracle.com/a/ocom/docs/corporate/aconex-service-descriptions.pdf
Reporting types
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Oracle

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
Physical access control, complying with CSA CCM v3.0
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Export as XML is the most usual.
Data export formats
Other
Other data export formats
XML
Data import formats
Other
Other data import formats
Xml

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • IPsec or TLS VPN gateway
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Please contact your Oracle representative
Approach to resilience
https://www.oracle.com/a/ocom/docs/oracle-cloud-infrastructure-security-architecture.pdf
Outage reporting
Dashboard

ALso please see https://docs.oracle.com/en/cloud/get-started/subscriptions-cloud/mmocs/monitoring-service-status-and-utilization.html

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
Access restrictions in management interfaces and support channels
https://www.oracle.com/corporate/security-practices/corporate/
Access restriction testing frequency
At least every 6 months
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users receive audit information on a regular basis
How long user audit data is stored for
Between 1 month and 6 months
Access to supplier activity audit information
Users receive audit information on a regular basis
How long supplier audit data is stored for
Between 1 month and 6 months
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
EY/CertifyPoint BV, Amsterdam, Netherlands
ISO/IEC 27001 accreditation date
29/03/2019 initially - see below
What the ISO/IEC 27001 doesn’t cover
https://blogs.oracle.com/cloud-infrastructure/post/iso-27001-certificate-and-soc-1-2-and-3-attestations-for-oracle-cloud-infrastructure
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
Yes
Who accredited the PCI DSS certification
Schellman & Company, LLC
PCI DSS accreditation date
5/01/2019
What the PCI DSS doesn’t cover
Scope covers Oracle Cloud Infrastructure services and underlying infrastructure. A detailed listing of in-scope services is available to customers upon request.
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
  • ISO/IEC 27018:2014
  • ISO/IEC 27017:2015
  • SSAE 18 & ISAE 3402 SOC 1 Type 2 Report
  • SOC2 Type 2 Report for the Security, Availability, Confidentiality principles
  • HIPAA 1996 3rd party assessment and report

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
https://www.oracle.com/uk/corporate/security-practices/

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
https://www.oracle.com/corporate/security-practices/corporate/
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
https://www.oracle.com/corporate/security-practices/corporate/
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
https://www.oracle.com/corporate/security-practices/corporate/
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
https://www.oracle.com/corporate/security-practices/corporate/

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

Fighting climate change

Oracle has set a target to achieve net zero emissions by 2050, and to halve the greenhouse gas emissions across our operations and supply chain by 2030, relative to a 2020 baseline. This target has been approved by the Exponential Roadmap Initiative, an accredited partner of the United Nations Race to Zero.

Equal opportunity

Oracle UK is a Disability Confident Employer, accredited by the UK Government Disability Confident scheme. As a Disability Confident organisation, we are changing behaviour and cultures in our own business, networks, and communities, and reaping the benefits of inclusive recruitment practices.
Oracle also recently received a Best Place to Work Award for Disability Inclusion from the Disability Equality Index.
more detail: https://www.oracle.com/uk/industries/government/equal-opportunity/

Wellbeing

My Wellbeing, My Life
‘My Wellbeing, My Life’ is Oracle UK’s wellness programme, open to all Oracle UK employees. The programme is geared to encouraging vitality, a healthy quality of life, and a positive working environment in which people thrive.
‘My Wellbeing, My Life’ encompasses an array of initiatives, from physical and mental health, nutrition, and sleep programmes, to financial and legal support, stress management, and support during periods of home working.
Our priority is to be proactive, so employees can gain awareness, education, and support to successfully function at work and at home, free from factors which may negatively impact upon their health

Pricing

Price
£24.00 to £280.00 a user a month
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jinesh.patel@milestoneuk.com. Tell them what format you need. It will help if you say what assistive technology you use.