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GLOBAL INITIATIVE LIMITED

Custom Software Development and Systems Integration

We provide bespoke software development and systems integration for complex, regulated environments. Services include extending and customising buyer platforms, delivering bespoke components, secure integrations, and data pipelines. Delivery is collaborative, time and materials or outcomes based, and aligned with governance, security, and value for money expectations.

Features

  • Bespoke software development aligned to buyer-defined requirements
  • Secure system integrations using documented APIs and standards
  • Custom workflows for complex operational or regulatory processes
  • Data pipelines, transformation, and automated processing solutions
  • Modular architectures supporting future change and scalability
  • Integration with legacy, third-party, and public sector systems
  • Cloud-native development across AWS, Digital Ocean, and hybrid environments
  • Controlled development lifecycle with audit and change management
  • Security-by-design for regulated healthcare and data environments
  • Flexible delivery models adapting to evolving programme needs

Benefits

  • Deliver solutions precisely aligned to operational and policy needs
  • Reduce long-term risk through maintainable, well-structured systems
  • Integrate existing platforms without disruptive system replacement
  • Enable secure data flows across organisational boundaries
  • Support regulatory compliance through controlled development practices
  • Scale systems efficiently as usage and demand increase
  • Improve delivery speed without compromising governance
  • Avoid vendor lock-in through open, standards-based design
  • Adapt solutions as requirements evolve over time
  • Achieve strong value for money through targeted, reusable components

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ideas@global-initiative.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

1 0 6 6 4 4 3 4 7 7 5 3 8 2 2

Contact

GLOBAL INITIATIVE LIMITED Chris Sinclair
Telephone: 01865 203100
Email: ideas@global-initiative.com

About your service

Service categories

Cloud Support Services

Cloud Migration Planning

  • Capability analysis
  • Enterprise architecture
  • Cloud gap assessment
  • Architecture options analysis
  • Delivery Road-mapping
  • Other

Service scope

Service constraints
Services are delivered primarily on a remote basis, with on-site delivery available by agreement. Delivery is dependent on timely access to buyer stakeholders, technical documentation, and relevant systems or environments. Work involving regulated environments, legacy systems, or third-party platforms may introduce dependencies outside the supplier’s direct control. This service is delivered on a project based or time and materials basis and does not include formal service level commitments by default. All deliverables are covered by a 30-day warranty period, during which defects attributable to the supplied work will be remedied at no additional cost.

User support

Email or online ticketing support
Yes
Support response times
Project support: initial response within 2 working days during UK business hours. Best efforts only and no availability commitment for this type of service.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Global Initiative provides support for this service through a structured, delivery-led support model. Support is provided via email and an online ticketing system, which acts as the primary channel for queries, issue reporting, change requests, and delivery coordination. All requests are logged, triaged, and tracked through a service management portal to ensure visibility and continuity.

Phone support is available during UK business hours for delivery coordination, issue clarification, and escalation where required. Web chat support is not currently provided. Standard support hours are Monday to Friday, 9am to 5pm UK time, excluding UK public holidays.

This service is delivered on a project based or time and materials basis and does not include formal service level commitments by default, as it relates to bespoke development, integration, or advisory work. However, all development and integration work is covered by a 30-day warranty period following delivery. During this period, any defects or issues directly attributable to the supplied work will be investigated and remedied at no additional cost.

A named delivery lead is assigned to coordinate work, provide continuity, and act as a single point of contact throughout the engagement.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Pricing

Discount for educational organisations
Yes

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Business architect £1,144.00
Lead business architect £1,144.00
Data architect
Role level UK Rate Offshore Rate
Data architect £920.00
Senior data architect £1,144.00
Chief data architect £1,320.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £920.00
Senior enterprise architect £1,144.00
Lead enterprise architect £1,320.00
Principal enterprise architect £1,320.00
Security architect
Role level UK Rate Offshore Rate
Security architect £920.00
Lead security architect £1,320.00
Principal security architect £1,320.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £920.00
Solution architect £920.00
Senior solution architect £1,144.00
Lead solution architect £1,144.00
Principal solution architect £1,320.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £920.00
Technical architect £920.00
Senior technical architect £1,144.00
Lead technical architect £1,144.00
Principal technical architect £1,320.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,320.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,320.00

Cyber security roles

Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £920.00
Lead cyber security governance and risk manager £1,144.00
Principal cyber security governance and risk manager £1,320.00
Cyber security monitoring
Role level UK Rate Offshore Rate
Associate cyber security monitoring £920.00
Lead cyber security monitoring £1,144.00
Principal cyber security monitoring £1,320.00
Cyber security incident response
Role level UK Rate Offshore Rate
Associate cyber incident response £1,320.00
Lead cyber security incident response £1,320.00
Principal cyber security incident response £1,320.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Associate cyber security vulnerability management £920.00
Lead cyber security vulnerability management £1,144.00
Principal cyber security vulnerability management £1,320.00
Cyber security digital forensics
Role level UK Rate Offshore Rate
Associate cyber security digital forensics £920.00
Lead cyber security digital forensics £1,320.00
Principal cyber security digital forensics £1,320.00
Cyber security testing
Role level UK Rate Offshore Rate
Associate cyber security testing £920.00
Lead cyber security penetration testing £1,320.00
Principal cyber security testing £1,320.00
Cyber security secure design
Role level UK Rate Offshore Rate
Associate cyber security secure systems architecture and design £920.00
Lead cyber security secure systems architecture and design £1,144.00
Principal cyber security secure systems architecture and design £1,320.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £920.00
Analytics engineer £920.00
Senior analytics engineer £1,144.00
Lead analytics engineer £1,320.00
Head of analytics engineering £1,320.00
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £920.00
Data analyst £920.00
Senior data analyst £1,144.00
Principal data analyst £1,320.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £920.00
Senior data engineer £1,144.00
Lead data engineer £1,320.00
Head of data engineering £1,320.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £920.00
Lead data governance manager £1,320.00
Head of data governance £1,320.00
Data scientist
Role level UK Rate Offshore Rate
Trainee data scientist £920.00
Associate data scientist £920.00
Data scientist £920.00
Principal data scientist £1,320.00
Lead data scientist £1,320.00
Head of data science £1,320.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £1,144.00
Lead machine learning engineer £1,320.00
Performance analyst
Role level UK Rate Offshore Rate
Associate performance analyst £920.00
Performance analyst £920.00
Senior performance analyst £1,144.00
Lead performance analyst £1,320.00
Head of performance analysis £1,320.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Associate application operations engineer £920.00
Application operations engineer £920.00
Senior application operations engineer £1,144.00
Lead application operations engineer £1,320.00
Principal application operations engineer £1,320.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £920.00
Senior business relationship manager £1,144.00
Lead business relationship manager £1,320.00
Change and release manager
Role level UK Rate Offshore Rate
Configuration analyst £920.00
Change and release analyst £920.00
Change and release manager £920.00
Command and control centre manager
Role level UK Rate Offshore Rate
Operations analyst £920.00
Senior operations analyst £920.00
Operational control manager £920.00
Head of command and control £1,320.00
End user computing engineer
Role level UK Rate Offshore Rate
Associate end user computing engineer £920.00
End user computing engineer £920.00
Senior end user computing engineer £1,144.00
Lead end user computing engineer £1,320.00
Principal end user computing engineer £1,320.00
IT service manager
Role level UK Rate Offshore Rate
IT service analyst £920.00
IT service manager £920.00
Senior IT service manager £1,144.00
Head of IT service management £1,320.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £920.00
Major incident manager £920.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £920.00
Infrastructure engineer £920.00
Senior infrastructure engineer £1,144.00
Lead infrastructure engineer £1,320.00
Principal infrastructure engineer £1,320.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Associate infrastructure operations engineer £920.00
Infrastructure operations engineer £920.00
Senior infrastructure operations engineer £1,144.00
Lead infrastructure operations engineer £1,320.00
Principal infrastructure operations engineer £1,320.00
Problem manager
Role level UK Rate Offshore Rate
Problem analyst £920.00
Problem manager £920.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £920.00
Senior service desk analyst £1,144.00
Service desk manager £920.00
Head of service desk £1,320.00
Service transition manager
Role level UK Rate Offshore Rate
Service acceptance analyst £920.00
Service readiness analyst £920.00
Service transition manager £1,144.00
Lead service transition manager £1,320.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £920.00
Junior business analyst £920.00
Business analyst £920.00
Senior business analyst £1,144.00
Lead business analyst £1,320.00
Head of business analysis £1,320.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £920.00
Delivery manager £920.00
Senior delivery manager £1,144.00
Head of (Agile) delivery management £1,320.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £920.00
Digital portfolio manager £920.00
Senior digital portfolio manager £1,144.00
Head of portfolio £1,320.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £920.00
Product manager £920.00
Senior product manager £1,144.00
Lead product manager £1,320.00
Head of product £1,320.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £920.00
Service owner
Role level UK Rate Offshore Rate
Service owner £920.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £920.00
QAT analyst £920.00
Senior QAT analyst £1,144.00
Lead QAT analyst £1,320.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £920.00
Test engineer £920.00
Senior test engineer £1,144.00
Lead test engineer £1,320.00
Test manager
Role level UK Rate Offshore Rate
Test manager £920.00
Head of test £1,320.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £920.00
Junior DevOps engineer £920.00
DevOps engineer £920.00
Senior DevOps engineer £1,144.00
Senior DevOps engineer - management £1,144.00
Lead DevOps engineer £1,320.00
Lead DevOps engineer - management £1,320.00
Principal DevOps engineer £1,320.00
Principal DevOps engineer - management £1,320.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £920.00
Junior frontend developer £920.00
Frontend developer £920.00
Senior frontend developer £1,144.00
Lead frontend developer £1,320.00
Head of frontend development £1,320.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £920.00
Junior developer £920.00
Developer £920.00
Senior developer £1,144.00
Senior developer - management £1,144.00
Lead developer £1,320.00
Lead developer - management £1,320.00
Principal developer £1,320.00
Principal developer - management £1,320.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Junior accessibility specialist £920.00
Accessibility specialist £920.00
Senior accessibility specialist £1,144.00
Head of accessibility £1,320.00
Content designer
Role level UK Rate Offshore Rate
Associate content designer £920.00
Junior content designer £920.00
Content designer £920.00
Senior content designer £1,144.00
Lead content designer £1,320.00
Head of content design £1,320.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £920.00
Graphic designer
Role level UK Rate Offshore Rate
Associate graphic designer £920.00
Junior graphic designer £920.00
Graphic designer £920.00
Senior graphic designer £1,144.00
Lead graphic designer £1,144.00
Head of graphic design £1,320.00
Interaction designer
Role level UK Rate Offshore Rate
Associate interaction designer £920.00
Junior interaction designer £920.00
Interaction designer £920.00
Senior interaction designer £1,144.00
Lead interaction designer £1,320.00
Head of interaction design £1,320.00
Service designer
Role level UK Rate Offshore Rate
Associate service designer £920.00
Junior service designer £920.00
Service designer £920.00
Senior service designer £1,144.00
Lead service designer £1,320.00
Head of service design £1,320.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £920.00
Lead technical writer £1,320.00
User researcher
Role level UK Rate Offshore Rate
Associate user researcher £920.00
Junior user researcher £920.00
User researcher £920.00
Senior user researcher £1,144.00
Lead user researcher £1,320.00
Head of user research £1,320.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau / Amtivo
ISO/IEC 27001 accreditation date
Friday 11 July 2025
What the ISO/IEC 27001 doesn’t cover
Marketing websites, typically under £20,000+VAT MVP products, typically under £30,000+VAT Projects that are exclusively Design focused (QMS only) SoA control A.14.2.7 Outsourced development (We do not outsource development)
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
British Assessment Bureau / Amtivo
ISO 9001 accreditation date
Friday 11 July 2025
What the ISO 9001 doesn’t cover
Marketing websites, typically under £20,000+VAT MVP products, typically under £30,000+VAT Projects that are exclusively Design focused (QMS only) SoA control A.14.2.7 Outsourced development (We do not outsource development)
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
Ccce63fd-0991-4f83-8570-cf6fe5e5d8bd
Cyber essentials plus
No
Cyber Essentials Alternative
None of the criteria
Other security certifications
Yes
Any other security certifications
NHS DSPT

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ideas@global-initiative.com. Tell them what format you need. It will help if you say what assistive technology you use.