Adoption & Change Management
SoftwareOne's ACM Service helps organizations successfully adopt new technology by involving employees in the process, ensuring maximum ROI and minimizing disruption. It provides tailored strategies, communication plans, training programs, and ongoing support to drive user engagement and utilization.
Features
- Needs assessment: Tailored ACM strategy for unique needs.
- Communication and training: Targeted plans and programs.
- Change management framework: Addresses user concerns and fosters adoption.
- User support: Ongoing support channels for smooth adoption.
- Metrics and tracking: KPIs to track progress and measure success.
Benefits
- Maximized user adoption: Increased productivity and ROI.
- Reduced disruption: Minimized downtime and productivity losses.
- Improved communication: Informed and engaged users.
- Enhanced user experience: Ongoing support and resources.
- Data-driven insights: Continuous optimization of ACM strategy.
Pricing
£6,300 a unit a week
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
1 0 7 5 6 7 4 7 2 0 0 0 7 5 5
Contact
SOFTWAREONE UK LIMITED
Tom Hook
Telephone: +44 203 005 0238
Email: technology-products.uk@softwareone.com
Planning
- Planning service
- Yes
- How the planning service works
-
Adoption & Change Advisory helps you drive a successful adoption and change management program for transitioning to a new way of working. Our services are designed to help you:
- Establish a modern working world for a balanced work-life.
- Use the contribution of your employees to accelerate the transformation.
- Successfully train and inform your employees to reduce safety risks.
Applying adoption and change management enables organisations to deliver results more effectively and build competencies that grow the organisation's capacity to tackle more changes at one time. Adoption & Change Management Advisory gives you the foundation to not only drive the technical implementation of new technologies but also the processes and activities that project teams utilise to support successful individual changes. If you are ready to learn about our Adoption & Change methodology get in touch with us. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft 365
- Office 365
- Enterprise Mobility and Security
- Compliance
- Security
Training
- Training service provided
- Yes
- How the training service works
-
600 Future Workplace consultants supported by PROSCI-certified Change Management Coaches.
Learning World M365 Training portal - Training is tied to specific services
- Yes
- Services the training service works with
-
- Microsoft 365
- Office 365
- Enterprise Mobility and Security
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Not applicable.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- TÜV SÜD South Asia Private Limited
- ISO/IEC 27001 accreditation date
- 26/12/2022
- What the ISO/IEC 27001 doesn’t cover
- N/a
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
Fighting climate change
At SoftwareOne, we are committed to making a positive impact on society beyond our core services. As part of our G-Cloud service provision, we will continue to actively engage with in-house volunteering initiatives, including our “Harmony Day” programme. We intend to address fighting Climate Change by: Our team recognizes the urgent need to combat climate change. Through our Harmony Day programme, we encourage employees to volunteer their time and skills toward environmental causes. We have previously organised tree-planting days and are looking to collaborate with new environmental organisations. By dedicating some of our our Harmony Days to climate-related projects, we contribute directly to reducing carbon emissions, promoting sustainable practices, and raising awareness about environmental issues.Tackling economic inequality
At SoftwareOne, we are committed to making a positive impact on society beyond our core services. As part of our G-Cloud service provision, we will continue to actively engage with in-house volunteering initiatives, including our “Harmony Day” programme. We intend to address economic inequality by: As part of our commitment to social value, we will channel our Harmony Day efforts toward addressing this issue. Our Social Value lead will look to engage our public sector team with volunteering organiations that support marginalised communities, low-income families, and individuals facing economic hardships. Whether it’s mentoring underprivileged youth, providing job readiness workshops, or supporting food banks, our team will aim to contribute to reducing economic disparities through volunteering days.
Pricing
- Price
- £6,300 a unit a week
- Discount for educational organisations
- Yes