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SOFTWAREONE UK LIMITED

Adoption & Change Management

SoftwareOne's ACM Service helps organizations successfully adopt new technology by involving employees in the process, ensuring maximum ROI and minimizing disruption. It provides tailored strategies, communication plans, training programs, and ongoing support to drive user engagement and utilization.

Features

  • Needs assessment: Tailored ACM strategy for unique needs.
  • Communication and training: Targeted plans and programs.
  • Change management framework: Addresses user concerns and fosters adoption.
  • User support: Ongoing support channels for smooth adoption.
  • Metrics and tracking: KPIs to track progress and measure success.

Benefits

  • Maximized user adoption: Increased productivity and ROI.
  • Reduced disruption: Minimized downtime and productivity losses.
  • Improved communication: Informed and engaged users.
  • Enhanced user experience: Ongoing support and resources.
  • Data-driven insights: Continuous optimization of ACM strategy.

Pricing

£6,300 a unit a week

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at technology-products.uk@softwareone.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 0 7 5 6 7 4 7 2 0 0 0 7 5 5

Contact

SOFTWAREONE UK LIMITED Tom Hook
Telephone: +44 203 005 0238
Email: technology-products.uk@softwareone.com

Planning

Planning service
Yes
How the planning service works
Adoption & Change Advisory helps you drive a successful adoption and change management program for transitioning to a new way of working. Our services are designed to help you:
- Establish a modern working world for a balanced work-life.
- Use the contribution of your employees to accelerate the transformation.
- Successfully train and inform your employees to reduce safety risks.
Applying adoption and change management enables organisations to deliver results more effectively and build competencies that grow the organisation's capacity to tackle more changes at one time. Adoption & Change Management Advisory gives you the foundation to not only drive the technical implementation of new technologies but also the processes and activities that project teams utilise to support successful individual changes. If you are ready to learn about our Adoption & Change methodology get in touch with us.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft 365
  • Office 365
  • Enterprise Mobility and Security
  • Compliance
  • Security

Training

Training service provided
Yes
How the training service works
600 Future Workplace consultants supported by PROSCI-certified Change Management Coaches.
Learning World M365 Training portal
Training is tied to specific services
Yes
Services the training service works with
  • Microsoft 365
  • Office 365
  • Enterprise Mobility and Security

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Not applicable.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
TÜV SÜD South Asia Private Limited
ISO/IEC 27001 accreditation date
26/12/2022
What the ISO/IEC 27001 doesn’t cover
N/a
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality

Fighting climate change

At SoftwareOne, we are committed to making a positive impact on society beyond our core services. As part of our G-Cloud service provision, we will continue to actively engage with in-house volunteering initiatives, including our “Harmony Day” programme. We intend to address fighting Climate Change by: Our team recognizes the urgent need to combat climate change. Through our Harmony Day programme, we encourage employees to volunteer their time and skills toward environmental causes. We have previously organised tree-planting days and are looking to collaborate with new environmental organisations. By dedicating some of our our Harmony Days to climate-related projects, we contribute directly to reducing carbon emissions, promoting sustainable practices, and raising awareness about environmental issues.

Tackling economic inequality

At SoftwareOne, we are committed to making a positive impact on society beyond our core services. As part of our G-Cloud service provision, we will continue to actively engage with in-house volunteering initiatives, including our “Harmony Day” programme. We intend to address economic inequality by: As part of our commitment to social value, we will channel our Harmony Day efforts toward addressing this issue. Our Social Value lead will look to engage our public sector team with volunteering organiations that support marginalised communities, low-income families, and individuals facing economic hardships. Whether it’s mentoring underprivileged youth, providing job readiness workshops, or supporting food banks, our team will aim to contribute to reducing economic disparities through volunteering days.

Pricing

Price
£6,300 a unit a week
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at technology-products.uk@softwareone.com. Tell them what format you need. It will help if you say what assistive technology you use.