ADROIT CLOUD CONSULTING LIMITED

AI Ethics and Governance Consulting

Adroit provides AI Ethics and Governance Consulting, aligning AI deployments with ethical standards, regulatory compliance, and best practices. Our consultancy promotes transparency, fairness, and accountability in AI, ensuring your initiatives are socially responsible and aligned with UK Digital Strategy and global ethical guidelines.

Features

• Develops AI ethics policies, integrating GDPR and ICO standards.
• Establishes AI governance frameworks, aligning with CDDO requirements.
• Implements bias detection, mitigation for fairness in AI algorithms.
• Conducts data privacy, security assessments following NCSC advice.
• Performs compliance audits, ensuring OWASP, ISO 27001 adherence.
• Facilitates stakeholder engagement, fostering ethical AI understanding.
• Crafts AI ethical risk management strategies, mitigating ethical dilemmas
• Offers ongoing AI ethics training, promoting diversity awareness.
• Advises on international AI ethical standards for global readiness.
• Advocates for human-centric AI design, adhering to WCAG, GDS.

Benefits

• Builds trust in AI through ethical, transparent deployment practices
• Guarantees compliance with evolving regulations, minimising legal risk.
• Enhances AI inclusivity, addressing bias for fair algorithmic decisions.
• Secures user data, adhering to highest privacy, security standards.
• Demonstrates commitment to responsible AI, improving brand reputation.
• Readies organisations for international expansion with global ethical standards.
• Strengthens organisational culture with ethical, diversity-focused initiatives.
• Reduces financial risks linked to non-compliance, safeguarding operations.
• Informs teams on ethical AI implementation, fostering skilled development
• Supports innovative AI solutions, ensuring social value alignment.

£270 to £2,200 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at business@adroitcc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

108301366043361

Contact

Pav Khural
07732808155
business@adroitcc.co.uk

Planning

• Planning service: Yes
• How the planning service works: Adroit’s AI Ethics and Governance Consulting planning service meticulously crafts strategies to integrate ethical AI principles into your projects, aligning with regulatory requirements and promoting responsible innovation. Our methodical approach begins with a comprehensive analysis of your current AI use, assessing alignment with ethical guidelines, GDPR, and relevant standards.; ; The Planning Service Includes:; ; Identifying ethical considerations, potential biases, and privacy concerns in existing AI systems.; Developing tailored AI ethics policies and governance frameworks, incorporating TCoP, CDDO, and OWASP guidelines.; Establishing clear compliance checkpoints, including data privacy assessments and security evaluations, guided by NCSC and ISO 27001 standards.; Facilitating workshops to engage stakeholders, fostering an organisational culture attuned to ethical AI development.; Crafting actionable roadmaps for the implementation of bias mitigation strategies and ethical AI practices, ensuring WCAG and GDS adherence for inclusivity.; Advising on documentation and reporting mechanisms to maintain transparency and accountability throughout the AI lifecycle.; Our planning service equips your team with the knowledge and tools necessary to navigate the complex ethical landscape of AI, ensuring your initiatives not only comply with current regulations but also anticipate future ethical standards, promoting a sustainable, socially responsible approach to AI development.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Adroit’s AI Ethics and Governance Consulting training service equips your team with the knowledge to ethically develop, deploy, and manage AI technologies. Our program emphasizes the importance of ethical considerations and regulatory compliance.; Training includes: ; Comprehensive understanding of ethical AI principles, GDPR, and ICO guidelines to ensure responsible AI development.; Application of ITIL 4 and Prince 2 in AI project management, enhancing service quality and governance.; Integration of AI solutions with adherence to OWASP and ISO 27001 for robust security practices.; Utilisation of CDDO and SFIA frameworks for skilled AI workforce development.; Strategies for embedding AI ethics within organisational culture, promoting inclusivity and diversity.; Insights into the UK Digital Strategy and GDS requirements for AI in public services.; Practical use of cloud platforms (Azure, AWS, Google Cloud) for AI deployments, following a Cloud First approach.; Hands-on sessions on human-centred design and WCAG compliance for accessible, citizen-focused AI services.; Navigating NCSC guidelines in AI implementations to safeguard national security interests.; Tailored workshops on ethical decision-making in AI, fostering a one-team approach.; ; Our training ensures your team is not only proficient in AI technologies but also champions of ethical AI deployment.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Adroit's AI Ethics and Governance Consulting offers a comprehensive setup and migration service, designed to integrate ethical AI practices seamlessly into your digital operations. Our structured approach ensures your AI initiatives are developed and deployed responsibly, adhering to the highest ethical standards and regulatory compliance.; ; Setup and Migration Includes:; ; Developing a detailed migration strategy that aligns with your ethical AI objectives and compliance requirements, including GDPR, ISO 27001, OWASP standards.; Evaluating current systems and data for AI readiness, identifying areas requiring enhancement to support ethical AI deployment.; Implementing robust governance frameworks to oversee AI ethics, utilizing tools and methodologies aligned with ITIL 4 and Prince 2 for project and service management excellence.; Facilitating the transition of AI projects to cloud environments, ensuring compatibility with Azure, AWS, Google Cloud; adherence to Cloud-First strategy.; Conducting thorough validation tests to confirm that AI systems meet ethical guidelines, GDS phases, TCoP, CDDO standards, ensuring security and privacy are paramount.; Offering ongoing-support to ensure AI systems maintain ethical integrity, remain compliant, and continue to meet evolving standards and guidelines.; Through our service, organisations can confidently navigate the complexities of implementing AI solutions, ensuring they are ethical, secure, compliant, poised to deliver maximum benefit to stakeholders.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our quality assurance and performance testing services are embedded from project initiation, ensuring a comprehensive examination across functional and non-functional requirements. We employ a blend of manual and automated testing techniques, providing robust quality assurance and performance assessments throughout the software development lifecycle. Our agile testing strategy integrates seamlessly with DevOps practices, including Continuous Integration/Continuous Delivery/Deployment (CI/CD), establishing an efficient and streamlined software delivery pipeline.; ; Expert QA and performance testers are actively involved from the early stages—planning, design, and implementation—adhering to GDS standards. This proactive involvement facilitates the early detection and resolution of potential quality issues, effectively minimising defects to zero within sprint cycles and enhancing overall software integrity. Our approach not only ensures the delivery of high-quality software solutions but also accelerates time to launch, reduces project risks, and improves stakeholder satisfaction by aligning product outcomes with the organisations' objectives and user expectations.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We deliver tailored solutions to help you design, implement, and manage your hosting or software services. Our offerings are adaptable to meet your specific requirements and budgets, ranging from full outsourcing to supplementing your current teams.; ; For organisations wishing to build their own in-house capabilities, we provide comprehensive support. This includes sourcing skilled professionals, from apprentices to seasoned experts, and equipping them with the necessary training to independently manage and maintain your services.; ; Our support operates around the clock, 365 days a year, ensuring reliable service at all times. We also offer proactive monitoring and alerting systems, which can be integrated with your existing tools or provided through our own solutions.; ; Additionally, we provide access to a diverse pool of talent, whether local, nearshore, or offshore, ensuring you have the right expertise to meet your operational needs.; ; Whether you require continuous support or assistance in establishing a self-sufficient team, we work closely with you to ensure your strategy is achieved effectively and efficiently.

Service scope

• Service constraints: None apply, not applicable

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 1-hour and response times are not different at weekends.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Adroit's AI Ethics and Governance Consulting service provides around-the-clock support to ensure your AI initiatives remain ethically aligned and compliant. Our dedicated support team is equipped to handle all aspects of AI ethics, governance, and technical challenges, ensuring your projects benefit from continuous expert guidance.; ; Support Service inculdes:; 24/7 support rota, offering immediate assistance for AI ethics and governance queries.; Direct access to support via email, phone, Teams, or Slack for rapid issue resolution.; Guidance from experienced professionals familiar with GDPR, ISO 27001, and OWASP standards.; Assistance in applying ethical AI frameworks and addressing bias in algorithms.; Support in maintaining compliance with UK Digital Strategy, GDS, and TCoP guidelines.; Expert advice on data privacy and security management, adhering to NCSC advice.; Help in integrating AI ethics into your organizational culture and development practices.; Strategies for enhancing inclusivity and diversity within AI projects and teams.; Ongoing education on the latest ethical AI standards, practices, and global trends.; Our commitment to delivering support ensures your AI deployments are backed by thorough governance, ethical considerations, and the latest in security protocols.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Standards Institute
• ISO/IEC 27001 accreditation date: 09/02/2024
• What the ISO/IEC 27001 doesn’t cover: Nothing
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We encourage ethical and fair-trade purchasing and sustainable and carbon-reduction elements in our purchasing strategy. Our stated policy objective is to meet our Net Zero carbon targets while achieving our wider Social Value priorities. We have; ; Developed a circular economy model approach to our procurement strategy, environmental policy, and prevention strategies.; Ensured sustainability is considered in all purchases ; We operate a water consumption and management system that closely monitors water usage and compares performance with published targets. ; Regularly reviewed opportunities for reduction of mains water consumption. ; Installed water-efficient fittings and technology ; Reduced water consumption by 25% in 2023 and 3 m3/person/year for offices. ; To ensure new development, upgrades, and refurbishments are carried out to policies, and specifications. We apply independent environmental assessment methods to new developments. Our Waste Prevention Programme focuses on the top of the waste hierarchy, which means increasing the reuse, repair, re-manufacture, and use of industrial by-products. We monitor greenhouse gas emissions. We are committed to achieving Net Zero by 2050. ; REDUCING CARBON EMISSIONS; Remote Working: By facilitating remote and hybrid working, we actively reduce our carbon footprint by minimising commuting and business travel. This has the dual benefit of enhancing work-life balance and reducing emissions associated with transport.; Minimising Business Travel: we limit in-person meetings and opt for virtual communication tools; reducing the need for travel and associated carbon emissions.; Green Transport Initiatives: We cycle to stations for public transport wherever possible, further decreasing carbon emissions linked with car usage. We are also replacing our existing hybrid company vehicles with fully electric models to lower our emissions further.; Carbon Offsetting: We work with partners, where we plant trees locally. For each tree planted, a tonne of carbon is saved through supporting internationally verified carbon reduction projects.

  Covid-19 recovery

  Enhancing workplace conditions to support COVID-19 recovery required a comprehensive effort. Adroit implemented the following measures to safeguard the well-being of all engaged parties and the local community in order to contribute to broader recovery efforts:; Remote Working: We facilitated and promoted remote working options wherever feasible; Employee Support and Communication: Regular updates on COVID-19 developments, safety measures, and resources were communicated transparently to our employees and subcontractors; Mental Health Support: Adroit places a strong emphasis on fostering a positive and collaborative work environment. Through regular check-ins and an empathetic management approach, we maintain a healthy work-life balance and emotional wellbeing for all our team members. Employee mental wellness is integral to us.; Adroit is a workplace that fosters a culture of safety, flexibility, and employee well-being. Our commitment to improving workplace conditions contributes to the broader COVID-19 recovery effort and helps us emerge stronger as a united and resilient workforce.

  Equal opportunity

  As a digital transformation consultancy, a core focus is on creating equal employment opportunities for individuals facing barriers to employment and those located in deprived areas.; We are committed to promoting diversity and inclusivity by providing equal opportunities to all candidates based on their skills and potential. We actively seek talent from disadvantaged communities to contribute to their economic growth. Our dedication to creating meaningful employment opportunities drives our mission to positively impact and foster a diverse and inclusive work environment.; To demonstrate our dedication to this goal, we have implemented several actions:; Regular Audits: We conduct regular audits of our workforce to identify disparities in employment opportunities, skills development, and pay. These audits help us understand the areas that need improvement and ensure transparency in our practices.; Equal Pay Policy: Our equal pay ensures that all workers receive fair and equitable compensation for their work regardless of their contract status.; Skill Enhancement Programmes: We offer skill enhancement programmes to all employees, providing them with opportunities to develop and grow professionally. By investing in their skills, we aim to level the playing field and empower them for future career advancement.; Diversity and Inclusion Training: We conduct training sessions for our workforce to promote diversity and inclusion. These sessions raise awareness about fairness and respect, fostering a culture that values diversity.; Regular Feedback Mechanisms: We encourage open communication and feedback from our subcontractors. This helps us identify and address any concerns or issues related to inequality promptly.; We are dedicated to creating an inclusive and supportive work environment where all employees, regardless of their contractual status, have equal opportunities to thrive and succeed.

  Wellbeing

  We have identified the needs of our workforce and local communities, worked with health professionals (also using our Occupational Health service providers) and workforce representatives/community leaders, conducted surveys, held focus groups, and talked to community leaders to provide our Care well-being Support Programme, supporting the Mental Health at Work Plan: our volunteers and certified partner organisation provide health and wellbeing support for our temporary workers, internal staff and local communities; ; Mental health Wellbeing & Floor Walking / Desk-Side Mental Health First Aider (pastoral support for disadvantaged groups; helping to reduce stigma surrounding mental health conditions); Healthy living ; Financial and legal well-being and Fair Work Planning; 24/7 GP consultation ; Smoking cessation ; Mental & physical health support & confidential helpline, especially during Covid-19 remote working/recovery ; Burnout prevention ; Life events counselling ; Team Coach (confidential work-based safe environment coaching support) ; Get fit programme, healthy eating at home ; Diet support/Healthy diet at work ; Financial/Legal guidance ; The programme is monitored quarterly to take feedback from participants to help us drive improvements. We especially focus on the feedback from individuals with mental health problems. Our internal volunteers are professionally trained to deliver mentoring and support. ; We work with local community organisations such as The Rainbow Project, Action Mental Health and Inspire Wellbeing, who provide support and resources to support underrepresented communities.; We work with Cancer Pledge which aims to abolish the stigma and insecurity that exist for people with cancer in the workplace. They stand together to provide a more open, supportive, and recovery-forward culture at work for all. We recently joined the pledge, in our continuous commitment to be inclusive and to create a supportive environment for our employees and candidates. We are committed to continuously raising awareness and creating specific policies and programs, to accommodate specific needs of cancer patients and caregivers in the workplace.

Pricing

• Price: £270 to £2,200 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at business@adroitcc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.