GRAVITY 9 SOLUTIONS LIMITED
AI Extraction
Gravity9 AI Extraction service leverages Large Language Models and Retrieval Augmented Generation to efficiently extract actionable insights from diverse (unstructured and structured) data sources. This service is vital for enhancing decision-making by integrating advanced AI technology to analyse and interpret complex data efficiently.
Features
- Utilises Large Language Models for deep data interpretation.
- Incorporates Retrieval Augmented Generation for enhanced data retrieval.
- Analyses both structured and unstructured data sources efficiently.
- Engineered for seamless integration across operational platforms.
- Offers scalable solutions tailored to industry-specific needs.
- Advanced AI Agents conduct comprehensive analytical operations.
- Supports a wide array of data formats, including PDFs.
- Designed for high-speed processing and real-time analytics.
- Employs cutting-edge technology for maximum accuracy.
- Continuous service improvement through AI learning capabilities.
Benefits
- Accelerates decision-making processes with rapid data analysis
- Improves accuracy of insights with advanced AI algorithms.
- Enables informed decisions through precise data interpretation
- Enhances operational efficiency by reducing manual data handling
- Facilitates innovation with actionable, data-driven insights.
- Adapts to varying data volumes and types effectively
- Supports strategic planning with reliable, timely data
- Reduces operational risks by providing accurate analyses.
- Offers competitive advantage in data-rich environments
- Increases productivity through automation of complex tasks
Pricing
£2,000 a unit
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders@gravity9.com.
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Framework
G-Cloud 14
Service ID
1 0 8 7 5 0 1 0 0 2 4 0 1 0 4
Contact
GRAVITY 9 SOLUTIONS LIMITED
Allan Hudson
Telephone: 07882691167
Email: tenders@gravity9.com
Planning
- Planning service
- Yes
- How the planning service works
-
Our approach begins with a detailed assessment of your current infrastructure and specific needs to ensure a tailored cloud implementation. We collaborate with your IT and data management teams to understand the scale and nature of the data to be processed, ensuring alignment with cloud capabilities.
We help design a cloud architecture that optimises the performance of AI Extraction, focusing on scalability, security, and compliance. This includes selecting the appropriate cloud services and setting up environments that support the high-performance requirements of Large Language Models and Retrieval Augmented Generation technologies.
Our planning services also include detailed data extraction strategies to ensure a smooth transition of your data to the cloud, with minimal disruption to ongoing operations. We plan for data integrity checks, secure data transfer, and proper data storage solutions.
To facilitate seamless integration, we provide guidance on interfacing AI Extraction with existing cloud-based applications and data systems. This ensures that our service interacts effectively with your ecosystem, enhancing data accessibility and processing speeds. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Azure AI service
- Azure OpenAI service
- Azure Document Intelligence
- Azure Search AI
- AWS Textract
- AWS Bedrock
- Google Cloud Document AI
- GCP Vertex AI
- MongoDB Atlas Vector Search
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- While AI Extraction is primarily focused on extracting insights from data, its implementation on a cloud platform like Azure, AWS, or Google Cloud serves as an anchor for broader cloud adoption. We assist buyers by architecting the AI Extraction solution directly on their chosen cloud platform, ensuring it integrates seamlessly with existing cloud services and infrastructure. This approach not only streamlines data analysis capabilities but also simplifies the migration process, making it an efficient entry or transition point into cloud technologies.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Azure AI service
- Azure OpenAI service
- Azure Document Intelligence
- Azure Search AI
- AWS Textract
- AWS Bedrock
- Google Cloud Document AI
- GCP Vertex AI
- MongoDB Atlas Vector Search
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
We provide quality assurance and performance testing services within our AI Extraction implementation. Our process begins with a thorough assessment of the specific requirements and objectives of your AI Extraction solution to ensure it meets the expected standards of quality and efficiency.
We conduct detailed testing scenarios across different stages of the implementation, which includes unit testing, integration testing, and system testing to identify and rectify any potential issues in the software. This multilayer testing ensures that each component of the AI Extraction service functions optimally within your cloud environment.
Performance testing is a crucial aspect of our quality assurance process. We evaluate the speed, scalability, and responsiveness of the AI Extraction system under various load conditions to ensure it can handle expected and peak data volumes effectively. This includes stress testing and load testing, which help predict performance bottlenecks and ensure the system maintains its efficiency and accuracy even under strain.
Additionally, we implement continuous monitoring and automated testing routines that help maintain ongoing performance and reliability. By doing so, we ensure that the AI Extraction service consistently meets your needs and adapts to new challenges as your data evolves, providing a dependable, high-quality tool for strategic decision-making.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Other
- Other security services
-
- Risk management to identify and mitigate potential threats
- Security design tailored to RAG's unique needs
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- It's important to note that while we provide comprehensive support for our developed solutions, this support is governed by a separate contract, which clearly defines the scope, terms, and conditions of the assistance we offer. This ensures clarity and precision in service delivery, aligning with client expectations and requirements. Primarily, our support for the AI Extraction solution is provided remotely. This includes troubleshooting, updates, and regular maintenance, which are all managed through online communication and remote access tools. While our service is highly adaptable, it is optimised for certain cloud environments and may require specific configurations to ensure optimal performance.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
-
As part of the customer agreement, we establish an SLA response for the provided services.
The response time will vary depending on the agreement chosen, severity of the issue and business impact. - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
We offer tiered support levels to cater to various business needs and budgets, ensuring flexibility and tailored assistance for our AI Extraction service.
Basic Support: This level includes access to our comprehensive FAQ and self-service resources, along with email support with a guaranteed response within 48 hours. This is the most cost-effective option, ideal for businesses with less critical use of AI Extraction.
Standard Support: Adds phone support and higher priority email responses. Clients receive direct access to technical support engineers who handle queries more rapidly. This level is priced moderately, designed for businesses that rely more heavily on the AI Extraction service.
Premium Support: Includes all features of Standard Support, plus a dedicated Technical Account Manager (TAM) or Cloud Support Engineer who works closely with the client to optimise the AI Extraction deployment and manage any issues proactively. This is the highest cost option, recommended for enterprises that need strategic support and rapid issue resolution.
The specific costs of these support levels vary based on the client's usage volume and specific service requirements, which are detailed in the customised support contract.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
Fighting climate change
gravity9 has an environmental policy designed to limit and reduce the environmental impacts of our internal activities. We are in the process of creating a new Carbon Reduction Plan which will allow us to calculate and later publish our carbon emissions, along with the creation of initiatives and targets for carbon reductions and a target date for achieving net zero.
As a company we do not own our won offices using shared, serviced units instead. These units are owned by companies with strong environmental policies and initiatives in place to reduce carbon. Our staff work fully remotely, using offices only where necessary and use only modern IT equipment conforming to standards of low carbon emissions generation. Travel is minimised in favour of remote teleworking/conferencing and technology is used wherever possible to create efficiencies. Initial calculations suggest that our carbon footprint is very low compared to industry standards.
Our work is focused on modernisation of IT systems for our clients, producing results that minimise energy use through increased productivity and development of communications solutions as part of these systems. We embed technologies like Slack in systems wherever possible to encourage teleworking.Tackling economic inequality
gravity9 was founded in Birmingham, retaining a key presence there. As a company in a high growth sector (IT) with known skills shortages (Forbes’ IT Skills Gap Report 2023 contains a figure of 93% of business surveyed believing that they lacked IT skills), we upskill client teams, run skills workshops and we recruit in deprived areas.
Overall deprivation in the West Midlands is high (34.5% of local areas in the most deprived in the country). 41% of Birmingham’s neighbourhoods are in the UK’s 10% most-deprived.
As a modernisation company, gravity9 build new systems for organisations which enable teams to operate more efficiently and achieve more.
This often leads to job safeguarding and creation:
We created a new “Customer Hub” application for British Telecom (BT) to help them provide unified customer service across their brand offerings. This allowed BT to hire new developers to maintain the application long-term, creating skilled employment opportunities. For American Homes for Rent (AMH) we created a “Let Yourself In” product automating locks, which enabled AMH to employ a new lock maintenance team. We created a system for Venetian Casinos that automated sales promotions which allowed Venetian to expand their sales teams.
Our regular skills workshops tackle technological challenges with skills building and talent identification in mind. Our AI workshops, for example, are educational in nature with a flavour of the skillsets needed to enhance employability. This gives young IT professionals an opportunity to network with peers, gain insight into commercial approaches/methods and contribute wisdom to the debate. These regular skills workshops are educational and employability-focused, allowing participants to network with peers, gain insight into commercial approaches/methods and contribute wisdom.Equal opportunity
At gravity9 we research why people struggle with a challenge then offer accessible solutions. Starting with design we add WCAG standards and use accessibility libraries. Our Accessibility practice promotes adoption and responsibility in all product aspects. We make accessibility easy to understand and translate into easy guides for all company members or non-English speakers. We are exploring new areas of neurodiversity in product design standards of “Perceivable, Operable, Understandable and Robust”. We have created an accessibility review to put this into practice.
Our QA specialists, besides the regular accessibility testing, offer to provide organisations with an advanced accessibility audit, which will check how their product meets the accessibility standards.
We deliver high-quality software with fewer defects and faster time-to-market to enable private sector organisations to gain a competitive edge and reduce delays in public sector organisations. Quality Assurance plays a crucial role in achieving this by ensuring that the software meets quality standards and is delivered on time. Our team of experts work closely with our client’s organisations to provide accessibility that is tailored to their specific needs.
Pricing
- Price
- £2,000 a unit
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders@gravity9.com.
Tell them what format you need. It will help if you say what assistive technology you use.