POINTWIRE LIMITED
Technical and Security Engineering Services
PointWire will deploy specialist technical and security engineers to provide assistance and support operational capabilities. Our team, with years of expertise across IT disciplines, leverages tools like Corelight, Tanium, Deep Instinct, CrowdStrike, Keeper, and Titania, offering bespoke engineering solutions tailored to your needs.
Features
- Specialised expertise in software configuration
- Specialised expertise in cloud computing
- Specialised expertise in asset management
- Specialised expertise in cloud/on-prem server admin
- Specialised expertise in scripting solutions
- Building bespoke functionality
- Extending out of the box functionality
- Solution integrations
- Specialised expertise in automated flows
Benefits
- Access to specialist expertise and experience
- Reduce operational costs
- Increase efficiency
- Optimising budget spend
- Tailored solutions
- Reduce operational time
Pricing
£700.00 to £2,500.00 a unit
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at contact@pointwire.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
1 0 9 1 0 6 1 9 0 4 5 3 1 5 1
Contact
POINTWIRE LIMITED
Service Relations Team
Telephone: 01223455185
Email: contact@pointwire.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- PointWire will introduce, formalise, and confirm the overall objective, scope, and timescales of the project. It is essential that we gather key stakeholders and delivery team members or subject matter experts as these individuals will play a crucial role in defining the project's goals, scope, and timelines.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Corelight
- Tanium
- Deep Instinct
- Crowdstrike
- Keeper
- Titania
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- The implementation of the chosen software involves following the planning steps outlined in the project statement of works. This includes configuring the software based on the project requirements, and ensuring that it aligns with the overall project objectives. The implementation process should be carried out systematically to ensure a smooth transition and successful deployment of the software.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Corelight
- Tanium
- Deep Instinct
- Keeper
- Crowdstrike
- Titania
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Other
- Other security services
-
- Security Integrations
- Maintenance
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Corelight, Tanium, Crowdstrike, Deep Instinct, Keeper, Titania
Service scope
- Service constraints
- Limited on site support
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- We aim to respond within 4 hours - 5 working days depending on ticket severity and classification between 9am-5pm, Monday to Friday, weekends and England and Wales bank holidays are excluded.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- No
- Web chat support
- No
- Support levels
- We have a range of support mechanisms delivered by the experts across the technical team from Monday - Friday, 9am-5pm (excluding bank holidays).
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Corelight, Deep Instinct, Tanium, Crowdstrike, Keeper, Titania
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- NQA
- ISO/IEC 27001 accreditation date
- 08/06/2023
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
Fighting climate change
Commitment to achieving Net ZeroPointWire Limited is committed to achieving Net Zero emissions by 2030. In order to continue our progress to achieving Net Zero, we have adopted the following carbon reduction targets. We project that carbon emissions will decrease over the next five years to 4.9 tCO2e by 2025. This is a reduction of 50%. The following 5 years will see a reduction of the remaining 50% to Net Zero.Equal opportunity
As a company, we are committed to conducting interviews based solely on an individual's skills and competencies. We believe in a fair and unbiased recruitment process for all candidates. Our hiring decisions are made solely on the basis of qualifications, experience, and potential to contribute to our company goals and objectives.
Pricing
- Price
- £700.00 to £2,500.00 a unit
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at contact@pointwire.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.