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iCoTech

Power BI Implementation

Power BI Implementation Service is a Data Visualisation Solution utilising iCoTech's experience of delivering Dynamic Reporting Solutions, Feeding data from multiple platforms available within Microsoft 365 such as Project Online, Project for the Web, SharePoint, Power Apps and Dynamics 365. Exporting data from sources such as Xero, Oracle and SAP

Features

  • Connect to multiple Data Sources using different connection types.
  • Custom Visualisation Charts, Tables and Counts that are totally configurable.
  • Real time analytics, Trend Analysis and Visual Analytics accessed anywhere.
  • Reporting App as the Shop Window for Dashboards & Reports.
  • Sharing dashboards & reports among colleagues & users.
  • View rich graphical visualisations from complex data structures & sources.
  • Transform company data into meaningful rich visuals and dashboard reports.
  • Create live, real-time data metric KPI's and dashboards.
  • Explore up-to-date analytics from real-time BI data.
  • Readily available within Microsoft 365.

Benefits

  • Enable informed decisions to be made using accurate data.
  • See one version of the truth across all business reports.
  • Access reports from any device including mobile & tablet forms.
  • Connect data sources such as ERP, Portfolio & Operational Tools.
  • Understand performance and KPI's & improve data quality.

Pricing

£500 to £1,800 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Joel.markham@icotechservices.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 0 9 2 5 7 4 3 5 3 5 1 0 7 1

Contact

iCoTech Joel Markham
Telephone: 07535827929
Email: Joel.markham@icotechservices.co.uk

Planning

Planning service
Yes
How the planning service works
ICoTech are a Certified Microsoft Gold Implementation Partner, focusing on the delivery of Microsoft 365 applications. We are also PRINCE2 Practitioners and Agile Delivery Professionals, therefore well equipped with market leading capability to support our clients through technology & business change.

We have adopted Agile as our Business Methodology and therefore we deliver initiatives in a series of waves, with each Wave being completed using the GDS Agile Process of Discovery, Alpha, Beta and Live. Within Alpha & Beta phases of the Lifecycle there are a series of Sprints that are pre-defined and have agreed outcomes.

iCoTech help customers to implement cloud services by learning what organisational strategy has been agreed. Understanding what capability exists and how Microsoft 365 services are being used. Once this is established iCoTech senior consultants are able to recommend a roadmap to deploy functionality within Microsoft 365 such as Power BI to ensure the most value is obtained from the customers investment as possible. Using the Waved approach, we are able to assess the strategic fit of each solution delivered very quickly.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Project Online & Project for the Web
  • SharePoint
  • Power Platform (Canvas & Model Apps)
  • Dynamics 365
  • Power Automate
  • Power BI
  • Azure
  • Teams
  • Microsoft AI Services
  • Dataverse

Training

Training service provided
Yes
How the training service works
ICoTech offer training for all the services we provide. This training will be tailored to the customer requirements and will be defined as part of our engagement process. Typically, we will offer a dedicated number of days for training in our proposal as a standard with any software we provide. However, a customer can enter a Support and Iteration contract with us if they wish which can include further training.
Training is tied to specific services
Yes
Services the training service works with
  • Project Online & Project for the Web
  • SharePoint
  • Power Platform (Canvas & Model Apps)
  • Dynamics 365
  • Power Automate
  • Power BI
  • Azure
  • Teams
  • Microsoft AI Services
  • Dataverse

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our services are enabled to support clients moving from On-Premise services to Cloud Services available within Microsoft 365. Or implement new solutions where clients are already utilising Microsoft 365 technology.

Each initiative starts with understanding the clients roadmap to the cloud, and their current usage of M365 services with an understanding of how they can be best utilised.

In many cases iCoTech are rebuilding solutions that exist on-premise and re-designing them for Cloud services.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Project Online & Project for the Web
  • SharePoint
  • Power Platform (Canvas & Model Apps)
  • Dynamics 365
  • Power Automate
  • Power BI
  • Azure
  • Teams
  • Microsoft AI Services
  • Dataverse

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
ICoTech offer a full range of support services from end to end support as well as 3rd Line Support on the following solutions:

Project Online & Project for the Web,
SharePoint,
Power Platform (Canvas & Model Apps),
Dynamics 365,
Power Automate,
Power BI,
Azure,
Teams,
Microsoft AI Services,
Dataverse.

All support resources are Microsoft Certified.

Service scope

Service constraints
The support is completed remotely.

User support

Email or online ticketing support
Email or online ticketing
Support response times
All response times are set to 1 hour, 24 hours 7 days per week.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
ICoTech Standard Support Model is our Support & Iteration Service whereby we deal with all 3rd line support requests but also iterate on live services on a monthly basis. Understanding the backlog of minor issues that are resolved within priority order, these items are reviewed along with the support cases in the standard monthly service review. Customers are able to log these Support Tickets via email, telephone or via the online portal. Furthermore Iteration changes can be requested via the same methods.

Other support models are available to suit the requirements of our clients.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Wellbeing

Fighting climate change

iCoTech are promoting a number of initiatives that focus on our reduction of carbon emissions. Within any contract we would (If agreeable) request that all meetings are done remotely via Teams, thus reducing our carbon footprint for any engagement.

Furthermore iCoTech offer a Salary Sacrafice Scheme, so that our employees have access to electric cars. Already we have done over 200,000 miles on electric power! Further helping fight climate change as a business!

Finally, iCoTech have reduced our carbon footprint by reducing our office size, we have exited our large office in replacement for a much smaller office facility, which has massively reduced the energy consumption we have used as a business, plus reduced demand on public transport for our staff members now not having to commute into the office each day.

Wellbeing

Employee Wellbeing - iCoTech already operate a remote working policy that allows all of our employee’s to work remotely if required. But also offers our collaborative working spaces to be available for all if required for mental health and social reasons. We focus heavily on self learning, promotion and awareness of Mental & Social Health activities across the business. iCoTech would be open to inviting team members of the Buyer to our next Employee Wellbeing event in iCoHub where we have coaches from across the world give insights into Mental & Social Health activities we then apply in our own lives.

Community Wellbeing – iCoTech participate in a number of charitable activities, most recently donating laptops to Llanishen High School in Cardiff where disadvantaged children could utilise this technology for their development. Hopefully inspiring more children, young adults to choose technology as a career in the future also. iCoTech would recommend a Community day is organised between the Buyer and iCoTech in a joint activity as a collaborative effort to support the local community.

Pricing

Price
£500 to £1,800 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Joel.markham@icotechservices.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.