2i Testing

Non Functional Testing

Digital services required 24/7 availability to meet the needs of your service owners and citizens. Add refs to NFT e.g. Performance, Security, Usability and Maintainability.

Features

• Collaboration with your delivery teams to identify OAT requirements
• Bring industry expertise and experience in common cloud failure events
• Deploy automated solutions to replicate failure events
• OAT Test Scope and strategy definition
• Cloud based resilience for availability zone failover
• Business Continuity Testing
• Back Up/Restore Testing
• Recovery Testing
• Monitoring and Alert Testing

Benefits

• Experience of common OAT scope included in your test coverage
• Expertise in cloud architecture helps identify common operational issues
• Embed automation for OAT in to you CI/CD pipeline
• Deliver OAT Testing within your delivery teams
• Can upskill/aid test knowledge transfer to internal resources
• Using SWOT analysis from AssureRMF to provide focus/prioritisation

£525 to £995 a person a day

Service documents

• Pricing document

  PDF

• Service definition document

  ODT

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.hamilton@2itesting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

109467899665597

Contact

James Hamilton
07756501262
james.hamilton@2itesting.com

Planning

• Planning service: Yes
• How the planning service works: As 2i began life as a testing company, in 2005, we collectively have many years experience of planning the testing of implementations and migrations, latterly to Cloud services. From this experience we are able to apply lessons learnt and a proven methodology to avoid some of the pitfalls that can happen in the planning phase of a large Cloud-based project. We can use estimating techniques and detailed reviews to ensure that the correct focus has been applied, based on the individual customers target outcome. We can take full ownership of the testing plan, on behalf of the client, and report back through our robust tracking and reporting process; or act in a consultative manner to assure or improve plans which already exist, depending upon where in the process we are engaged. Our end aim is to always manage to a plan that all involved parties are bought into, meaning that we communicate widely and frequently and ensure we deliver with a policy of 'no surprises', enabling corrective actions to be taken at the earliest possible opportunity to mitigate risk. We particularly focus on complex integrations and the added complexity needing to be considered in those scenarios.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • System Integration testing
  • User Acceptance Testing
  • Performance Testing
  • Regression Testing
  • Test Automation
  • Full lifecycle testing
  • Planning services can be applied across multiple Cloud platforms/products
  • Operational Acceptance Testing

Training

• Training service provided: Yes
• How the training service works: We can offer training services, for example in Agile Transformation, or UAT / Automation, if required to do so, to upskill or re-train client resources / end users. Services range from: ; - Train the trainers; - 1-2-1 training; - bespoke courses; Training needs analysis can be taken as the initial step.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Offered across multiple software or technologies.
  • We can deliver training on all aspects of testing services

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The 2i UAT service ensures that when moving to Cloud services or migrating between them, the customers services are not adversely impacted and continuity of quality service is maintained. 2i will ensure that all elements of change have been identified and robustly tested, with the 2i standard approach being adapted in line with the customers requirements and risk appetite.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Cloud migrations, implementations, enhancements
  • Test Consultancy
  • Functional Testing
  • User Acceptance Testing
  • Performance Testing
  • Regression Testing
  • Quality Assurance
  • DevOps
  • Accessibility Testing
  • Operational Acceptance Testing

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: As one of the UKs leading independently owned pure-play test companies 2i prides itself on its test capabilities, particularly in a Cloud environment. Our UK based resources are experts in both Agile and Waterfall deliveries, ensuring that testing is given high-profile consideration from the very outset and is appropriately planned into the delivery lifecycle. Our Test Consultants have extensive experience of defining Test Strategies; We are able to quickly provide a test team to manage the end-to-end test function and scale-up with test experts, covering all role profiles. Our focus is to define and manage a robust test service, but also to work in partnership with our client, to ensure that the knowledge transfer is factored in to achieve a greater understanding of the products and services being implemented.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: In capacity as Test Management and Governance we will support the ongoing testing of the clients services and interact with third parties to ensure resolution.

Service scope

• Service constraints: We do not have any specific service constraints within the UK.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our test resources / management will usually be available on-site. In addition we will provide email support / escalation paths during our engagement window for testing. We will respond within 3 working days maximum, however this will be quicker during planned test windows. We are very flexible and willing to discuss increasing this, in line with business criticality of the service.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Telephone/email - dedicated numbers are provided per engagement.; Our UK based teams will usually work on customer sites and provide on site support as standard.; Each client will be allocated a named Service Delivery Manager as their next point of contact. Each customer also has direct access to their Account Manager.; Basic support is 9 to 5 on working days. Additional support can be provided at the request of the customer, at an additional charge.; Escalation will be via a named escalation matrix, per engagement and will respond within 3 hours.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QMS International Limited
• ISO/IEC 27001 accreditation date: 21/04/2021
• What the ISO/IEC 27001 doesn’t cover: Physical media transfer; Access control to program source code; Policy on the use of cryptographic controls ; Key management ; Working in secure areas; ; Delivery and loading areas; Separation of development, testing operational environment; Information transfer policies and procedures; Agreements on information transfer; Securing application services on public networks; Protecting application services transactions; Secure development policy; System change control procedures; Technical review of applications after operating platform changes ; Restrictions on changes to software packages ; Secure system engineering principles; Secure development environment ; Outsourced development ; System security testing ; System acceptance testing ; Protection of test data ; Regulation of cryptographic controls
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  We proactively manage carbon emissions as our organization grows, showcasing our dedication to long-term sustainability. ; ; We believe transparent reporting of environmental metrics is an essential element to achieving our goals. In 2022, our total emissions were 23.9224 tCO2, with a detailed plan of how we are going to meet our future commitments on our website. ; ; We can effectively measure our CO2 emissions through energy and travel usage. ; ; (The metrics we have used to manage our Carbon Reduction plan is tCO2.)

Pricing

• Price: £525 to £995 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  ODT

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.hamilton@2itesting.com. Tell them what format you need. It will help if you say what assistive technology you use.