Gradian Systems Ltd

Forcepoint Cloud Access Security Broker (CASB)

Forcepoint CASB is a security as a service that lowers the data and human behavioural risk of using any cloud applications so that it enables customers to overcome compliance and Information assurance restrictions using the Cloud

Features

• CASB functionality
• Cloud security
• Cloud DLP
• Cloud UEBA
• Cloud Application
• Single sign on to cloud applications
• Cloud SIEM capability
• Shadow IT control

Benefits

• Forcepoint CASB enables our customers to accelerate cloud adoption
• Increase the value gained from cloud applications
• Protective controls to be applied to any cloud application
• Available as a standalone or embedded in Forcepoint DLP

£1 a licence

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart.case@gradian.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

111390499357900

Contact

Stuart Case
07770 377936
stuart.case@gradian.co.uk

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Web Security and Data Loss Prevention (DLP) AMD
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: None, in fact uniquely vs competitors Forcepoint CASB can protect any cloud application both public and private, uniquely vs competitors
• System requirements: No system requirements other than internet connectivity

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Gradian offers a range of support and SLA options
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Please see Gradian's Support Guide attached.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Gradian possess the skills and support to configure, deploy, support and run this service on your behalf. These services can be found under Gradian's Professional Service and Gradian's Managed Configuration Service
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Data can be extracted in a common format such as CSV.
• End-of-contract process: The service will terminate and arrangements can be made to decommission the service.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Forcepoint CASB provides agentless proxy deployment to allow customers to secure access from mobile devices without having to install any agents on the device.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: N/A
• Accessibility standards: None or don’t know
• Description of accessibility: N/A
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: Forcepoint CASB API allows for integration with cloud applications for logging, reporting, cloud data discovery, data remediation, and application management and monitoring. ; ; The Forcepoint CASB (Cloud apps DLP) API is setup by connecting the manager to the CASB service and connecting the CASB service to the cloud application API. This is as easy as logging into the cloud application and apply the API permissions.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Solution administrators can customise reporting, policies, and application management. Our CASB service is consumed as a service it is licensed by the number of users that need to be protected, each "CASBSS" license entitles the organisation to protect the users for up to 15 cloud applications with no additional cost. The solution comes with many out of the box policies and detectors and there is a very intuitive and easy to use policy editor to create custom policies based o aspects of the cloud application that need protecting. Forcepoint provide full training on all aspects of our service with two levels of formal certification - CASB Certified Systems Engineer and CASB Certified Service Professional

Scaling

• Independence of resources: The Forecepoint CASB service is fully multi tenanted and located in an AWS high availability cluster, we have never seen evidence of service degradation due to other users. Our largest UK customer currently operates with over 1 million users (in a B2C model)

Analytics

• Service usage metrics: Yes
• Metrics types: Administrator actions, unsuccessful login attempts, logout due to inactivity, mobile devices removed.
• Reporting types: Real-time dashboards

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Forcepoint

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: AWS standard encryption methods are used to protect customer data. Each individual customer tenant has unique keys protected under our SOC2 type 2 certification.
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can extract data in a number of ways. Full traffic logging will download the data in either syslog, CSV or CEF formats. This can be used standalone or then imported into a thrid party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
• Data export formats:
  • CSV
  • Other
• Other data export formats: PDF
• Data import formats:
  • CSV
  • Other
• Other data import formats: PDF

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: 99.999% availability - SLA detail availble at this link (section 2) https://www.forcepoint.com/legal/cloud-services-service-level-agreement
• Approach to resilience: Available on request (not public knowledge)
• Outage reporting: Email alerts are provided

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Available on request (not public)
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 26/06/2018
• What the ISO/IEC 27001 doesn’t cover: Please contact a representative for details.
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 06/12/2014
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: Please contact a representative for details.
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • Privacy Shield - EU/US data privacy
  • ISO27018

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
• Other security governance standards: ISO 27018 and SOC 2 type II
• Information security policies and processes: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Available on request (not public)
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Available on request (not public)
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Available on request (not public)
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  Gradian are very proud to be an equal opportunity employer.

Pricing

• Price: £1 a licence
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Please contact us for details of free trial.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart.case@gradian.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.