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EVOKE TECHNOLOGIES

Evoke Technologies Mendix Implementation & Support Services

Evoke has significant experience in building solutions using low code platforms, including Mendix. Evoke offers Agile development along with rapid application development using Mendix, to reduce time to market and develop best designed solutions across web and mobile platforms.

Features

  • Consultancy services for the Mendix Low Code platform
  • Implementation of complex Mendix workflows to build extendable business processes
  • Complete lifecycle delivery through agile methodologies
  • Onsite, Nearshore, Offshore, and Hybrid delivery approaches
  • Mendix Certified consultants
  • Collaboration to establish and enhance a customer's Centre of Excellence
  • Implementation of automated testing solutions

Benefits

  • Cost effective models - Onsite, Nearshore, Offshore and hybrid
  • Optimal quality Mendix application implementations with the expert workforce
  • Outcome based commercial models
  • Early benefit realisation and faster ROI through faster delivery timescales
  • Maximise the ROI of your Mendix platform investment

Pricing

£190.00 to £1,200.00 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at abignall@evoketechnologies.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 1 2 6 1 2 2 1 9 9 6 8 2 9 5

Contact

EVOKE TECHNOLOGIES Adrian Bignall
Telephone: 07760999268
Email: abignall@evoketechnologies.com

Planning

Planning service
Yes
How the planning service works
Evoke collaboratively works with customers to identify the business outcomes required to achieve their goals. When delivering a Low Code solution (Mendix), Evoke starts with a short Discovery Phase. This phase allows us to create a product backlogs and the technical architecture. We translate these into a system design.
During Discovery, we identify risks, create a delivery plan.
Our delivery plan encompasses a Minimum Viable Product (MVP) as well as further releases to achieve the Business Outcomes.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Mendix Platform

Training

Training service provided
Yes
How the training service works
Evoke can work with a customer's Mendix in house team to coach and mentor them so they get real project delivery experience. This includes providing training through online sessions, practical assignments, and mentorship for different elements of the Mendix platform.
Training is tied to specific services
Yes
Services the training service works with
Mendix Platform

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Evoke assists customers in mapping out application and system migration routes, encompassing on-premise and cloud solutions.
Evoke collaborates with customers to tailor a precise architecture that guarantees optimal performance within the customer's distinct environment. Evoke aids customers in pinpointing the most suitable platform hosting option and necessary add-ons based on their business requirements.

An extensive migration plan is designed that includes multiple phases such as Assessment and Planning phase, Migration Update, and Remediation phase, Validation phase, Data Migration and Production Go Live phase and finally Continuous Improvement and Evolution phase.
Setup or migration service is for specific cloud services
Yes
List of supported services
Mendix Platform

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Evoke has dedicated QA practice that includes QA engineers with expertise in:
• Manual and Automation testing
• AP Testing
• Performance/Load Testing
• Security Testing
• Test and Defect Management

QA is executed in 4 phases – Discover, Design / Develop, Execute / Report and Maintain.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Security testing
Certified security testers
Yes
Security testing certifications
Other
Other security testing certifications
  • Certified Ethical Hacker (CEH)
  • ISO/IEC 27001 Lead Auditor
  • ISO/IEC 27001 Lead Implementer

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
Evoke works with customers to agree a support model that can provide a cost effective model to meet their needs. This can range from providing a number of hours in a month to providing 24 * 7 support.
We agree SLAs as part of the service and this is specified in a support contract.

Service scope

Service constraints
While we strive to provide comprehensive services, there may be certain constraints or limitations based on factors such as resource availability, technology compatibility, and organisational policies. We work closely to identify and address any constraints to ensure the successful delivery of our services.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response times would be agreed as part of a contract and would vary depending on the nature of the email/ticket. Response times can also be provided 24*7 if this was a requirement in contract.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Evoke offer different levels of support based on the complexity and criticality of your environment. Our support levels may include standard support for routine inquiries and issues, as well as support for urgent or high-priority issues requiring immediate attention.

- Core Hours Service Desk available in multiple configurations: 8x5 or 24x7
- Additional Support Hours available upon request
- 24x7 Phone On Call support for P1 Incidents
- Service Level Management ensuring adherence to agreed-upon service levels
- Provision of a technical account manager or support engineer to collaborate with the customer's service owner/manager for issue resolution and regular service level reviews

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
AMERICO-UAF
ISO/IEC 27001 accreditation date
19/01/2024
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

Fighting climate change

Evoke Technologies is a leading technology and consulting services provider, committed to integrating Environmental, Social, and Governance (ESG) principles into its operations, decision-making processes, and interactions with stakeholders.

Sustainable Practices: We are committed to minimizing our environmental footprint by adopting sustainable practices and promoting responsible resource management in all aspects of our operations.

Environmental Awareness: We will promote environmental awareness and encourage all our employees and stakeholders to adopt sustainable practices both at work and in their personal lives. We develop programs to harness employee enthusiasm in improving environmental performance.

ISO 14001: We are working towards obtaining a global certification to ISO 14001, in order to enhance environmental performance and demonstrate continual improvement.
Resource Efficiency: We will strive to reduce our consumption of natural resources including energy consumption and waste generation throughout our operations.

Renewable Energy: We will seek opportunities to adopt renewable energy sources and support initiatives aimed at mitigating climate change.

Net-Zero Emissions: We are firmly committed to achieving net-zero greenhouse gas emissions by 2050.

Climate Change: To combat climate change, our organization is actively reducing its carbon footprint through initiatives such as energy-efficient technologies, investments in renewable energy sources, and encouraging sustainable commuting options like telecommuting and public transportation. We are tracking our greenhouse gas emissions resulting from the Company’s energy usage, business travel and other relevant activities and are implementing a continual improvement program to reduce these emissions where possible.

LCA Integration for Sustainability: We integrate Life Cycle Assessment (LCA) into our operations to minimize environmental impact. This includes assessing the life cycle of our services, identifying areas for improvement, and implementing sustainable practices to reduce resource consumption.

Equal opportunity

Evoke Technologies is a leading technology and consulting services provider, committed to integrating Environmental, Social, and Governance (ESG) principles into its operations, decision-making processes, and interactions with stakeholders.

Human Rights: We respect and uphold human rights in all our social-related operations, advocating for the protection of basic human rights and actively working to prevent any violations.

Diversity and Inclusion: We will maintain a diverse and inclusive work environment that fosters equal opportunities, respects individual rights, and promotes employee well-being. We believe that a diverse workforce enriches our company culture and enhances our ability to innovate and excel. We do not tolerate any form of discrimination, harassment, or exploitation within our organization.

Responsible Labor Practices: We uphold responsible labour practices and adhere to fair employment standards. We ensure fair wages, reasonable working hours, and opportunities for career growth and development for all our employees.

Responsible Supply Chain: We will engage in responsible supply chain practices, collaborating with suppliers and partners who uphold similar values and principles. This includes ensuring that our suppliers also adhere to ethical labour practices and treat their employees with fairness and dignity.

Wellbeing

Evoke Technologies is a leading technology and consulting services provider, committed to integrating Environmental, Social, and Governance (ESG) principles into its operations, decision-making processes, and interactions with stakeholders.

Well-being and Safety: We value the well-being and safety of our employees, clients, and the communities in which we operate. We are committed to providing a safe and secure workplace where our employees can thrive.

Safe Work Environment: We are committed to creating a safe and healthy work environment for our employees, providing them with adequate training, resources, and support to ensure their physical and mental well-being. We also actively promote a healthy work-life balance to support their overall quality of life.

Community Development: We support initiatives that improve education, healthcare, sustainability, and social welfare, aiming for a better future in the communities we serve.

Pricing

Price
£190.00 to £1,200.00 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at abignall@evoketechnologies.com. Tell them what format you need. It will help if you say what assistive technology you use.