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DIGITAL DATA CONSULTANCY LTD

Data Management and Data Engineering Implementation Services

Harnessing the power of business data is key to achieving better business outcomes.
To help businesses achieve this, we focus on serving our customers in five key areas:
Data & Analytics Strategy
Data Management and Data Governance
Data Integration & Engineering
Analytics & Data Science
Delivering the Change
Data Security

Features

  • Data & Analytics Strategy
  • Master Data Management
  • Data Profiling
  • Data Governance
  • Data Integration
  • Change Management
  • Data Quality Management

Benefits

  • Data and Analytics Strategy improves operational efficiency.
  • Data Management helps to reduce storage costs, minimize data redundancy.
  • Data Governance ensures data compliance is achieved.
  • Data Integration leads to Unified View of Data.
  • Master Data Management leads to single source of truth.
  • Master Data Management leads to centralised data management.
  • Data Profiling helps in identifying the health of data.
  • Management of Data Quality helps reduction of AI hallucinations.

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at operations@digitaldataconsultancy.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

1 1 3 3 4 3 4 3 9 2 6 9 6 5 2

Contact

DIGITAL DATA CONSULTANCY LTD Sam Ghosh
Telephone: 0208 090 2929
Email: operations@digitaldataconsultancy.com

About your service

Service categories

Cloud Support Services

Set Up and Migration

  • Data auditing and organising
  • Data/information structure design
  • Project management and governance
  • Service optimisation/right sizing
  • Mobilisation coordination

Service scope

Service constraints
Our service constraints, from both technical and non-technical perspectives, will vary by Project type and the client. Service constraints will be specified clearly within the Project scope.
The service constraints will depend on the client’s needs and will be clearly agreed upon before the commencement of the Project.
For e.g. that we will not be held responsible for the quality of the data
If it is an off-the-shelf/third-party software product being configured or implemented by DDC, the service constraints will be as defined by the Product provider, along with DDC's applicable constraints.

User support

Email or online ticketing support
Yes
Support response times
Our Support levels during the Project will be from 9:00 am till 6:00 pm from Monday to Friday.
If it is an issue which has risen as a result of our activity/actions, we shall work outside the normal stipulated hours to resolve it.
If the issue has risen due to an activity on the part of the buyer we shall provide the support and guidance necessary for the buyer to resolve the issue as quickly as possible.
The out of hours service level will depend on the criticality of the application and we can provide support out of hours.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
No
Web chat support
Yes
Web chat support availability
9 to 5 (UK time), 7 days a week
Web chat support accessibility standard
WCAG 2.2 AA
Web chat accessibility testing
We use Zoho SalesIQ live webchat service which is fully compatible with assistive technology users.
Support levels
We provide five levels of support.

Tier 0 : Self-help and user-retrieved information
Users retrieve support information from web and mobile pages or apps, including FAQs, detailed product and technical information, blog posts, manuals, and search functions.

Tier 1: Basic helpdesk resolution and service desk delivery
Support for basic customer issues, such as resolving usage problems and fulfilling service desk requests requiring IT involvement. If no solution is available, tier 1 personnel escalate incidents to a higher tier after triage.

Tier 2: In-depth technical support
Experienced, knowledgeable technicians assess issues and provide solutions to problems that Tier 1 cannot handle.
If no solution is available, Tier 2 support escalates the incident to Tier 3

Tier 3: Expert product and Service support
Access to the highest technical resources available for problem resolution or new requirements.
We analyse the root cause of the issue or request and decide whether to create a new fix.

Tier 4: Outside support for problems not supported by us
Contracted support for items provided by but not directly serviced by the organization, including vendor software support
AI chatbot
No

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Databricks, Microsoft Dynamics, Syndigo, Stibo, Informatica, Reltio, Akeneo, Bluestone PIM

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £300.00 £200.00
Associate business architect £600.00 £350.00
Business architect £660.00 £350.00
Lead business architect £720.00 £650.00
Data architect
Role level UK Rate Offshore Rate
Data architect £700.00 £500.00
Senior data architect £900.00 £650.00
Chief data architect £1,200.00 £800.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £740.00 £600.00
Senior enterprise architect £900.00 £750.00
Lead enterprise architect £1,200.00 £1,000.00
Principal enterprise architect £1,200.00 £1,000.00
Network architect
Role level UK Rate Offshore Rate
Associate network architect £400.00 £250.00
Network architect £550.00 £350.00
Lead network architect £900.00 £600.00
Security architect
Role level UK Rate Offshore Rate
Security architect £500.00 £320.00
Lead security architect £750.00 £500.00
Principal security architect £1,000.00 £680.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £500.00 £350.00
Solution architect £700.00 £500.00
Senior solution architect £1,000.00 £750.00
Lead solution architect £700.00 £500.00
Principal solution architect £1,000.00 £750.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £600.00 £350.00
Technical architect £800.00 £600.00
Senior technical architect £1,000.00 £750.00
Lead technical architect £1,200.00 £900.00
Principal technical architect £1,500.00 £1,000.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,600.00 £1,200.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £1,600.00 £1,200.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £2,000.00 £1,500.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £550.00 £250.00
Principal cyber security audit and assurance £850.00 £600.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £600.00 £350.00
Lead cyber security governance and risk manager £850.00 £500.00
Principal cyber security governance and risk manager £1,000.00 £750.00
Cyber security monitoring
Role level UK Rate Offshore Rate
Associate cyber security monitoring £300.00 £120.00
Lead cyber security monitoring £350.00 £150.00
Principal cyber security monitoring £450.00 £200.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £300.00 £180.00
Analytics engineer £450.00 £270.00
Senior analytics engineer £700.00 £500.00
Lead analytics engineer £900.00 £500.00
Head of analytics engineering £1,200.00 £700.00
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £300.00 £150.00
Data analyst £450.00 £250.00
Senior data analyst £550.00 £350.00
Principal data analyst £800.00 £600.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £400.00 £200.00
Senior data engineer £500.00 £350.00
Lead data engineer £700.00 £500.00
Head of data engineering £900.00 £700.00
Data ethicist
Role level UK Rate Offshore Rate
Data ethics lead £800.00 £500.00
Head of data ethics £1,000.00 £600.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £500.00 £300.00
Lead data governance manager £650.00 £400.00
Head of data governance £850.00 £600.00
Data scientist
Role level UK Rate Offshore Rate
Trainee data scientist £250.00 £180.00
Associate data scientist £350.00 £220.00
Data scientist £450.00 £300.00
Principal data scientist £600.00 £350.00
Lead data scientist £750.00 £450.00
Head of data science £1,000.00 £700.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £650.00 £400.00
Lead machine learning engineer £800.00 £600.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £300.00 £140.00
Junior business analyst £300.00 £180.00
Business analyst £400.00 £250.00
Senior business analyst £600.00 £400.00
Lead business analyst £650.00 £450.00
Head of business analysis £800.00 £600.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £450.00 £250.00
Delivery manager £550.00 £350.00
Senior delivery manager £700.00 £500.00
Head of (Agile) delivery management £800.00 £600.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £450.00 £250.00
Product manager £500.00 £300.00
Senior product manager £550.00 £350.00
Lead product manager £600.00 £400.00
Head of product £800.00 £600.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £750.00 £550.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £250.00 £120.00
QAT analyst £300.00 £180.00
Senior QAT analyst £400.00 £220.00
Lead QAT analyst £500.00 £250.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £200.00 £120.00
Test engineer £200.00 £120.00
Senior test engineer £250.00 £150.00
Lead test engineer £300.00 £170.00
Test manager
Role level UK Rate Offshore Rate
Test manager £500.00 £300.00
Head of test £600.00 £400.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £220.00 £160.00
Junior DevOps engineer £250.00 £180.00
DevOps engineer £350.00 £200.00
Senior DevOps engineer £400.00 £220.00
Senior DevOps engineer - management £450.00 £250.00
Lead DevOps engineer £500.00 £300.00
Lead DevOps engineer - management £550.00 £350.00
Principal DevOps engineer £600.00 £400.00
Principal DevOps engineer - management £700.00 £500.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £200.00 £120.00
Junior frontend developer £300.00 £180.00
Frontend developer £400.00 £230.00
Senior frontend developer £500.00 £300.00
Lead frontend developer £600.00 £400.00
Head of frontend development £700.00 £500.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £200.00 £120.00
Junior developer £300.00 £150.00
Developer £350.00 £200.00
Senior developer £500.00 £300.00
Senior developer - management £550.00 £350.00
Lead developer £550.00 £350.00
Lead developer - management £600.00 £400.00
Principal developer £650.00 £450.00
Principal developer - management £700.00 £500.00

User-centred design roles

Content designer
Role level UK Rate Offshore Rate
Associate content designer £250.00 £120.00
Junior content designer £270.00 £150.00
Content designer £300.00 £170.00
Senior content designer £350.00 £180.00
Lead content designer £400.00 £200.00
Head of content design £450.00 £250.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £400.00 £200.00
Interaction designer
Role level UK Rate Offshore Rate
Associate interaction designer £250.00 £150.00
Junior interaction designer £300.00 £200.00
Interaction designer £400.00 £200.00
Senior interaction designer £500.00 £300.00
Lead interaction designer £600.00 £400.00
Head of interaction design £700.00 £500.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £500.00 £300.00
Lead technical writer £600.00 £400.00
User researcher
Role level UK Rate Offshore Rate
Associate user researcher £350.00 £150.00
Junior user researcher £320.00 £150.00
User researcher £350.00 £180.00
Senior user researcher £400.00 £200.00
Lead user researcher £450.00 £250.00
Head of user research £500.00 £300.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
185e8214-0bd4-4a15-9037-cac100e55ad8
Cyber essentials plus
No
Cyber Essentials Alternative
You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at operations@digitaldataconsultancy.com. Tell them what format you need. It will help if you say what assistive technology you use.