PGI - PROTECTION GROUP INTERNATIONAL LTD.
Incident Response Readiness Planning
PGI Incident Response Readiness Planning services help organisations achieve improved incident response through business continuity planning, development of incident response policies and procedures, incident playbooks and run books. PGI can also provide training to improve resilience and the ability to respond to cyber-attacks.
Features
- ISO 22301
- Incident response playbook/runbook documentation creation
- Incident response templates
- Incident response management and reporting
- Incident response governance
- Incident response healthcheck against CREST Maturity model
Benefits
- Improves maturity of incident response capability
- Highly experienced advice and assurance
- Ensure cyber incident and breaches are correctly reported
- Improves stakeholders collaboration to respond to and resolve incidents
- Assists internal IT teams with responding to cyber security incidents
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bidteam@pgitl.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
1 1 3 5 4 0 0 9 7 4 7 2 1 0 3
Contact
PGI - PROTECTION GROUP INTERNATIONAL LTD.
Mike Tipson
Telephone: 020 4566 6600
Email: bidteam@pgitl.com
About your service
- Service categories
-
Cloud Support Services
Security Services
- Security strategy
- Security risk management
- Security design
- Security incident management
- Security audit services
- Security quality assurance (QA) and testing
- Other
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Yes
- Support response times
- Within 24 hours
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
As part of your Incident Response Readiness Planning engagement, you will be assigned a dedicated Account Manager who will serve as your primary strategic contact throughout the programme. They will ensure our approach aligns with your organisational priorities, existing security capabilities, and overarching resilience objectives.
Your Account Manager will appoint an experienced Project Manager to coordinate all operational elements of the engagement. This includes scheduling planning sessions and workshops, managing documentation and evidence requirements, tracking progress against agreed milestones, and ensuring all deliverables are produced in a structured and timely manner.
To lead the technical and procedural aspects of the readiness planning, we will also allocate a specialist Incident Response Consultant. With extensive expertise in incident management frameworks, playbook development, threat‑led response planning, and organisational preparedness, the consultant will assess your current capabilities, develop tailored response procedures, and provide expert guidance to strengthen your readiness posture.
This tiered support model—strategic oversight from your Account Manager, structured coordination from your Project Manager, and deep technical expertise from an experienced Incident Response Consultant—ensures a comprehensive, practical, and high‑quality approach to enhancing your organisation’s incident response readiness.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,850.00 | £1,850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,850.00 | £1,850.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £1,200.00 | £1,200.00 |
| Principal cyber security audit and assurance | £1,850.00 | £1,850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £600.00 | £600.00 |
| Lead cyber security governance and risk manager | £1,200.00 | £1,200.00 |
| Principal cyber security governance and risk manager | £1,850.00 | £1,850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £1,000.00 | £1,000.00 |
| Lead cyber security incident response | £1,200.00 | £1,200.00 |
| Principal cyber security incident response | £1,850.00 | £1,850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £600.00 | £600.00 |
| Lead cyber security vulnerability management | £1,200.00 | £1,200.00 |
| Principal cyber security vulnerability management | £1,850.00 | £1,850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security digital forensics | £1,000.00 | £1,000.00 |
| Lead cyber security digital forensics | £1,200.00 | £1,200.00 |
| Principal cyber security digital forensics | £1,850.00 | £1,850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £600.00 | £600.00 |
| Lead cyber security penetration testing | £1,200.00 | £1,200.00 |
| Principal cyber security testing | £1,850.00 | £1,850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £600.00 | £600.00 |
| Lead cyber security secure systems architecture and design | £1,200.00 | £1,200.00 |
| Principal cyber security secure systems architecture and design | £1,850.00 | £1,850.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Assessment Bureau
- ISO/IEC 27001 accreditation date
- Tuesday 8 April 2025
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- British Assessment Bureau
- ISO 9001 accreditation date
- Tuesday 8 April 2025
- What the ISO 9001 doesn’t cover
- N/A
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 6783847e-0fd9-428d-9433-faca1db0c981
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- Aced533a-802a-4dca-892c-6d66232696e1
- Other security certifications
- Yes
- Any other security certifications
-
- CREST
- CHECK
- Cyber Incident Exercising
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bidteam@pgitl.com.
Tell them what format you need. It will help if you say what assistive technology you use.