CLIFF42 LTD

Secure Cloud Development

Advisory, development and cloud security support services. Cloud agnostic with capabilities in the use of innovative technology and sharing of data, knowledge and best practice. Domain expertise in the secure application of technology across government, bolstered by situational awareness of application across the UK and internationally.

Features

• ITIL aligned Service Delivery
• T&M Agile enhancement projects
• Methodology to suit your requirements
• Reports, reviews & surveys ensuring robust governance
• Security vetted personnel to UK policing standards (NPPV3 & SC)
• Development compliant with ISO27001
• Web, mobile and low-code such as PowerApps
• BI - including PowerBI and Tableau

Benefits

• Ability to leverage unique national policing UK and international insight
• Alignment to National Digital and Data Strategies
• Ability to share best practice across government departments
• Ability to call upon expertise from strategically aligned partners
• Situational Awareness delivered via proprietary Griffon process
• Identify where capability improvement will offer maximum gain
• Speed up the delivery of projects, improving value
• Unspent effort can be spent on enhancements/improvements
• Dynamic Delivery Pods can deliver support alongside development
• A dedicated team, ensures continuity and availability

£495 to £1,675 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at simon.clifford@cliff42.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

113603009827293

Contact

Simon Clifford
07751345615
simon.clifford@cliff42.com

Planning

• Planning service: Yes
• How the planning service works: Provision of a wide range of technology, data and security services, ensuring a clear vision that can be underpinned by a coherent strategy covering all aspects of delivery. ; ; We begin all engagements by utilising our transition and onboarding process. This ensures that your goals and requirements are deeply understood, that the right team is assembled, that risks are mitigated and that our teams collaborate harmoniously in the true spirit of partnership. ; ; Working with you, we will then create the project foundations, developing a shared understanding of the future development activities required to enable your objectives to be achieved. ; ; Following this, we will then utilise our agile software development approach to deliver against your objectives.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We begin all engagements by utilising our transition and onboarding process. This ensures that your goals and requirements are deeply understood, that the right team is assembled, that risks are mitigated and that our teams collaborate harmoniously in the true spirit of partnership. ; ; Working with you, we will then create the project foundations, developing a shared understanding of the future development activities required to enable your objectives to be achieved. ; ; Following this, we will then utilise our agile software development approach to deliver against your objectives.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We can provide manual or automated quality assurance testing, including performance testing, in addition to our core support service. ; ; We have developed a comprehensive end-to-end testing strategy, that ensures a high-quality assurance service is delivered as part of our Agile software development life cycle. The goal of this strategy is to guarantee that the developed products are: Useful, Usable, Beautifully Designed, Robust, Reliable and User friendly. ; ; Our testing strategy is based on principles that aim to make the quality assurance process flexible, relevant to the client, and in line with best testing practices. ; ; The strategy covers measurable testing approaches, both automated and manual, to the following parts of the software development lifecycle: Levels of testing, testing methods, development phases, test types, reporting, and approaches to defect management.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Buyer hosting or software
• How the support service works: We provide support for our developed solutions from 1st to 3rd line.

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 4 hours for business critical, Monday to Friday, 0800 - 1800.; Within 1 working day for all other queries.; No support on weekends, evenings or bank holidays unless otherwise agreed.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: No
• Web chat support: No
• Support levels: Project team members will be available by phone and email throughout the project. You will be assigned a Technical Project Manager or main point of contact for each project. Where urgent we request that you phone your assigned TPM or point of contact so appropriate action can be taken.; For SLA Support on development we provide our Gold level of support as standard, however if enhanced support is required, then this is available via our Platinum level. ; ; With Platinum, on call 24/7 support is available on a call-out basis, in addition to 08:00 - 18:00 Monday to Friday cover. Alongside this, incident response and resolution times are reduced.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Equal opportunity

  Tackling economic inequality

  Cliff42 is itself a start-up, founded by two entrepreneurs, who fully appreciate the government’s desire for opportunity creation. We are a technology company and know all too well the skills shortage we have and the impacts that brings. From our years of delivery we know there is a huge range of technology roles that are perfectly suited to diverse candidates, regardless of socio-economic factors.; ; Whilst we cannot offer the breadth of opportunities a large consultancy can offer, as a SME we will still support of the delivery of Social Value. Being a start-up means that we are on a growth path, part of which will be the creation of new roles and opportunities. Given we work in technology and across the UK, most roles will not have a need for workers to be based in a specific location, therefore allowing us to open up opportunities to those in deprived areas. ; ; A key strategy for our growth is the on-boarding of apprentices to learn valuable cloud and technology delivery skills. This will help people train in valuable technology skills, of which there is a significant gap in the UK. We will also endeavour to ensure our supply chain has the same values as us, pushing social responsibility and ensuring they are doing their part.

  Equal opportunity

  Both founders are committed to equal opportunities, having both been school governors we are passionate about ensuring the breadth of our society can be represented. As we grow, we will be seeking to give employment opportunities to candidates with disabilities that impact their ability to easily find appropriate employment. This may be in the form of neurodiversity, physical disability, or hidden disabilities. We will ensure that we structure any opportunity around the individual, giving them the ability to excel and use their skills effectively whilst also developing their skills in the workplace.; ; As a start-up SME, we also have the fortunate position of ensuring equality throughout our workforce, with a transparent and simple pay scale structure, rewarding people based on company wide performance.

Pricing

• Price: £495 to £1,675 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at simon.clifford@cliff42.com. Tell them what format you need. It will help if you say what assistive technology you use.