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TMWResilience

Strategic/Advisory Support

Strategic and advisory cloud support providing independent advice on governance, assurance, digital resilience, AI governance, and compliance. The service helps public sector organisations plan, assess, and improve cloud-enabled services through proportionate, risk-informed guidance tailored to organisational context and regulatory requirements.

Features

  • Independent strategic and advisory cloud support
  • Cloud governance and assurance reviews
  • Risk, resilience, and compliance assessments
  • AI governance and responsible technology advisory
  • Policy, operating model, and control design
  • Executive and delivery-team engagement
  • Call-off based, flexible delivery model

Benefits

  • Clear, defensible decision-making for senior stakeholders
  • Improved assurance over cloud and digital services
  • Reduced operational, security, and compliance risk
  • Proportionate governance aligned to organisational maturity
  • Faster progress through focused, practical recommendations
  • Support tailored to public sector regulatory and assurance expectations

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at t.williams@tmwmanagement.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

1 1 3 9 9 4 0 5 5 0 0 7 3 5 3

Contact

TMWResilience Thibault Williams
Telephone: 07982808353
Email: t.williams@tmwmanagement.co.uk

About your service

Service categories

Cloud Support Services

Security Services

  • Security strategy
  • Security risk management
  • Security design
  • Security incident management
  • Security audit services
  • Security quality assurance (QA) and testing

Service scope

Service constraints
This service provides advisory and support activities only and does not include the provision of cloud hosting, software products, or fully outsourced managed services unless explicitly agreed at call-off stage. Delivery is dependent on timely access to relevant information, stakeholders, and documentation from the buyer.

User support

Email or online ticketing support
Yes
Support response times
Responses are provided during standard UK business hours. Initial responses are typically provided within 1 business day, with response times agreed with the buyer at call-off stage where required.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support is provided as part of the contracted advisory service during standard UK business hours. Support covers clarification of advice provided, progress updates, and reasonable follow-up queries related to the scope of the engagement.

A single standard support level is offered by default and is included in the agreed call-off pricing. Response times are typically within one business day.

Where enhanced support is required (for example extended availability, additional stakeholder engagement, or accelerated response times), this is agreed with the buyer at call-off stage and priced accordingly.

This service does not include a dedicated technical account manager or cloud support engineer, unless explicitly agreed as part of the call-off.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £1,200.00 £1,200.00
Principal cyber security audit and assurance £1,200.00 £1,200.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £950.00 £950.00
Lead cyber security governance and risk manager £1,200.00 £1,200.00
Principal cyber security governance and risk manager £1,200.00 £1,200.00
Cyber security incident response
Role level UK Rate Offshore Rate
Associate cyber incident response £950.00 £950.00
Lead cyber security incident response £1,200.00 £1,200.00
Principal cyber security incident response £1,200.00 £1,200.00
Cyber security secure design
Role level UK Rate Offshore Rate
Associate cyber security secure systems architecture and design £950.00 £950.00
Lead cyber security secure systems architecture and design £1,200.00 £1,200.00
Principal cyber security secure systems architecture and design £1,200.00 £1,200.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
None of the criteria
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
98946324-d302-4324-b50c-dff9582f51ab
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at t.williams@tmwmanagement.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.