VIRTUAL EDGE LIMITED
Cloud Security & Identity Protection Support
Virtual Edge provides security and identity protection support for customer-owned cloud environments. We help organisations securely configure Azure and Microsoft identity services to reduce cyber risk, strengthen access controls, and improve security posture. Customers retain ownership of all systems, data, and subscriptions.
Features
- Secure Azure and cloud security baseline configuration
- Identity and access management configuration support
- Azure Entra ID security hardening
- Multi-factor authentication and conditional access support
- Privileged access and role governance guidance
- Microsoft security feature configuration support
- Cloud security posture assessment and improvement
- Security logging and alert configuration support
- Security policy alignment and documentation
- Ongoing security configuration review support
Benefits
- Reduces risk of unauthorised access and breaches
- Improves cloud identity and access security
- Strengthens preventative security controls
- Improves visibility of cloud security posture
- Supports compliance and audit readiness
- Reduces likelihood of identity-based attacks
- Maintains customer ownership and control
- Improves confidence in cloud security configuration
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at dileepa.gamage@virtualedge.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
1 1 6 2 0 2 1 3 3 2 6 0 5 6 3
Contact
VIRTUAL EDGE LIMITED
Dileepa Gamage
Telephone: 02084344655
Email: dileepa.gamage@virtualedge.co.uk
About your service
- Service categories
-
Cloud Support Services
Security Services
- Security risk management
- Security design
Service scope
- Service constraints
- Service is delivered remotely, primarily from the UK, with additional remote support resources where appropriate. Any overseas-based support staff operate under UK management, UK GDPR-aligned processes, and contractual confidentiality obligations. Customers must own and maintain their cloud environments and identity platforms. Virtual Edge does not provide hosting, penetration testing, or security monitoring services. Internet connectivity is required. Support hours and response times are agreed at call-off.
User support
- Email or online ticketing support
- Yes
- Support response times
- Support requests are acknowledged during UK business hours, typically within one working hour. Response and resolution targets are agreed at call-off based on service scope and criticality. Out-of-hours support may be provided by prior agreement for priority security issues. Requests received outside business hours are logged and responded to on the next working day unless otherwise agreed.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Virtual Edge provides flexible support levels aligned to customer security needs and agreed at call-off. Standard Support includes remote security and identity configuration support during UK business hours, incident advice related to security misconfiguration, and ongoing guidance to improve cloud security posture. Enhanced Support includes all Standard Support features with faster response targets, priority handling for security-related issues, scheduled security reviews, and proactive configuration guidance. Pricing is provided as a monthly fee based on environment size, complexity, and required response levels. Customers are supported by a dedicated cloud security engineer, with optional technical account management for service oversight and continuous improvement.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Baseline Personnel Security Standard (BPSS)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £850.00 | £550.00 |
| Lead security architect | £1,050.00 | £750.00 |
| Principal security architect | £1,250.00 | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £800.00 | £550.00 |
| Senior solution architect | £950.00 | £700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical architect | £750.00 | £500.00 |
| Senior technical architect | £900.00 | £650.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £550.00 | £350.00 |
| Lead cyber security incident response | £700.00 | £500.00 |
| Principal cyber security incident response | £850.00 | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £600.00 | £325.00 |
| Lead cyber security vulnerability management | £750.00 | £475.00 |
| Principal cyber security vulnerability management | £800.00 | £625.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £550.00 | £300.00 |
| IT service manager | £700.00 | £400.00 |
| Senior IT service manager | £850.00 | £550.00 |
| Head of IT service management | £1,000.00 | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £700.00 | £450.00 |
| Major incident manager | £900.00 | £600.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £600.00 | £400.00 |
| Delivery manager | £750.00 | £500.00 |
| Senior delivery manager | £900.00 | £650.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- None of the criteria
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at dileepa.gamage@virtualedge.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.