Codiance

Codiance Discover

The Codiance Discovery process will help your department define the optimum route to a better, more effective cloud service. Our approach can be applied to optimising an existing systems or building new applications. The process ensures you gain a deep understanding of your options and your most effective next steps.

Features

• User research: user needs through qualitative & quantitative methods
• Technical discovery: Assessing technical landscape for optimal solutions.
• Journey mapping: Visualising user experiences and service pathways comprehensively.
• Data discovery: Analysing data for valuable insights and informed decisions.
• Cross-functional discovery: Collaborating with diverse teams for comprehensive insights.
• Accessibility research: Ensuring inclusivity and compliance with accessibility standards.
• Co-creation workshops: Engaging stakeholders in collaborative idea generation and alignment.
• Discovery sprints: Accelerating discovery phase through focused, time-bound efforts.
• Vendor agnostic and impartial Cloud advise

Benefits

• Identify user needs, pain points for informed decision-making.
• Validate feasibility of proposed services for implementation clarity.
• Uncover opportunities, constraints to refine service offerings effectively.
• Define service KPIs for measurable success criteria establishment.
• Map user journeys for holistic service visualisation and optimisation.
• Assess technical options for robust solution understanding and planning.
• Address accessible, assisted digital needs for broad user inclusivity.
• Prepare for successful Gov Service Standard assessment with thorough groundwork.
• Prioritise discovery activities for maximum value realisation and efficiency

£450 to £1,495 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@codiance.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

116967085187897

Contact

James Petschenyk
+ 44 2921 676 849
tenders@codiance.com

Planning

• Planning service: Yes
• How the planning service works: The planning service at Codiance begins with a collaborative workshop to comprehensively understand your requirements. Leveraging our diverse experience across the Public Cloud, we utilize a range of existing tools, techniques, and methodologies to identify and deliver the right solution for you.; ; Our highly experienced team are seasoned in planning, designing, and implementing Discovery Services, leading customers through the process and providing a consultative experience. They tailor our standard processes to your specific needs, ensuring that key focus areas are prioritised to deliver the best value for your department and the taxpayer, all within your required timescales.; ; Throughout the planning phase, Codiance excels in working with multi-disciplinary teams, including third-party suppliers. We have proven processes in place to ensure that your desired outcomes remain our delivery focus, guaranteeing a seamless and effective planning service.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Codiance Discovery include the vendor agnostic discovery of the necessary information to migrate to the Cloud or between cloud services - providing impartial advice.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Codiance offers comprehensive assistance to buyers in conducting quality assurance and performance testing, including automated testing solutions. Leveraging our vast experience across the Public Sector, we utilize industry-leading tools, techniques, and methodologies tailored to your specific needs.; ; Our team of skilled quality assurance experts design and implement robust automated testing strategies, encompassing functional testing, regression testing, and performance testing. By automating repetitive testing tasks, we accelerate the testing process, improve test coverage, and enhance overall efficiency.; ; Codiance collaborates closely with your team to understand your requirements and priorities, ensuring that automated testing efforts align with your goals. We specialize in performance testing, evaluating system responsiveness, stability, and scalability under various conditions, while also identifying and mitigating potential issues before deployment.; ; Throughout the automated testing process, Codiance provides detailed insights and actionable recommendations to optimize system reliability and user experience. Our collaborative approach, combined with automated testing solutions and industry best practices, ensures that your systems meet the highest standards of quality and performance, delivering value to your organization and stakeholders.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: There are no anticipated limitations or constraints. Each service will be customised to fulfill the client's service needs.

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: For Discovery Services you are supported by a technical account manager throughout at no extra cost.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 17/09/2024
• What the ISO/IEC 27001 doesn’t cover: Third-Party Operations: While we ensure our partners and suppliers adhere to high standards, their internal operations and systems are not covered by our certification. Physical Security of Non-Codiance Sites: Although we work with remote teams and clients, physical security at client premises, partner sites, or any location not managed by Codiance is excluded. Non-Operational Projects: Experimental or proof-of-concept projects not integrated into our operational processes may fall outside our ISMS scope.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Wellbeing

  Fighting climate change

  Codiance is steadfast in its commitment to environmental stewardship, embracing a holistic approach that spans internal operations and community influence. Aligning with the GHG Protocol and the Paris Agreement, we have meticulously assessed our carbon footprint, paving the way for targeted initiatives.; ; Our serviced office is at the vanguard of sustainability, boasting an implementation plan that blends direct measures with supportive actions such as car charging stations and sourcing renewable energy. Moreover, we champion alternative transportation, endorsing cycle-to-work programs and exploring opportunities in carbon offsetting and government-backed initiatives for electric vehicles.; ; Recognizing the symbiotic relationship between personal well-being and environmental preservation, we empower employees to work remotely three days a week, fostering both carbon reduction and individual fulfilment. Furthermore, our commitment extends to the digital realm, with all our products hosted on the Azure cloud, renowned for its carbon-neutral status.; ; Yearly performance tracking ensures accountability and drives continual improvement. At Codiance, our environmental consciousness transcends mere compliance; it is woven into the fabric of our culture. We imbue our organization with robust environmental management policies, nurturing awareness among our staff, associates, and customers.; ; Embracing sustainability means minimizing waste and pollution through conscientious waste management, reducing water and energy consumption, and prioritizing eco-friendly products and services. We eschew harmful substances and processes wherever feasible and advocate for environmentally sensitive policies among our clientele.; ; Codiance stands as a stalwart advocate in the fight against climate change, dedicated to offsetting our carbon footprint and fostering a greener, more sustainable future for generations to come.

  Tackling economic inequality

  "Codiance's dedication to addressing economic inequality extends beyond its core services; it permeates every facet of its operations, aiming to catalyse positive change within local and regional communities. This commitment is epitomised by Codiance's holistic assessment of Social Value, encompassing economic, social, and environmental dimensions.; Central to this mission is the promotion of economic empowerment through job creation and employment opportunities. Codiance prioritizes sourcing talent from local communities and disadvantaged groups, recognizing the transformative impact of meaningful employment on individuals and neighbourhoods alike. Moreover, the company actively fosters skill development through training initiatives and the establishment of apprenticeships, empowering individuals to unlock their full potential and contribute meaningfully to society.; Codiance's commitment to economic fairness extends to its supply chain practices, where prompt payment ensures the financial stability of partners and suppliers. Additionally, the company advocates for diversity and inclusivity by actively promoting subcontracting opportunities to a broad spectrum of suppliers, fostering a vibrant and equitable business ecosystem.; In tandem with these efforts, Codiance invests in the education of its employees, funding degrees for two individuals, further contributing to economic mobility and opportunity.; By prioritising economic empowerment and fostering inclusive growth, Codiance exemplifies its unwavering commitment to tackling economic inequality and building thriving, resilient communities.

  Wellbeing

  Codiance prioritises employee wellbeing as a cornerstone of its organisational ethos, embracing a proactive approach to mental health support. Aligning with the six core standards outlined in the Mental Health at Work commitment, we cultivate a culture where wellbeing is not just acknowledged but actively championed. Our collaborations with partners serve as conduits for best practices, enriching our approach to nurturing employee welfare.; ; Our commitment to wellbeing is pervasive throughout our operations. We initiate programmes aimed at enhancing team happiness, health, and overall satisfaction while recognising our role in positively impacting the wellbeing of clients and partners. Regular one-on-one sessions between team members and line managers ensure that wellbeing discussions are ingrained in our communication practices. With Mental Health First Aiders and confidential counselling services readily accessible, we prioritise creating a safe and supportive environment for all.; ; In client deployment, we meticulously consider cultural nuances and ethical frameworks, ensuring alignment and respect for individual boundaries. Rigorous retrospectives and Delivery Assurance health checks proactively address wellbeing concerns in project deliveries.; ; Transparency underscores our welfare practices, with comprehensive documentation accessible to all. As we navigate rapid growth, we actively explore avenues for voluntary reporting on disability, mental health, and overall wellbeing, underscoring our commitment to accountability and progress.; ; Furthermore, we recognise the importance of flexible working arrangements for mental wellbeing. We offer options for remote work and hybrid working models, empowering employees to tailor their work environment to best support their mental health.; ; Employee wellbeing is not merely a goal but an ongoing journey. Through meticulous data tracking and regular happiness surveys, we refine our strategies, ensuring tangible improvements in the wellbeing of all stakeholders involved.

Pricing

• Price: £450 to £1,495 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@codiance.com. Tell them what format you need. It will help if you say what assistive technology you use.