Enterprise Candidate Management System & Digital Credential Solution

Software as a Service (SaaS) enterprise platform with secure verified immutable data at its core. Specialists in compliance, membership services, candidate management, safeguarding, CPD, course bookings, digital badging, qualifications, skills, e-learning, certification, auditing and streamlining systems.


  • Verified Digital Badging
  • Verified CPD & Digital Logbook
  • Verified Qualifications, Awards & Certification
  • Membership
  • Compliance & Governance
  • Safeguarding
  • Skills & e-learning
  • Auditing
  • Course Bookings
  • Candidate Management


  • GDPR and safeguarding compliance
  • Membership growth and improved user experience
  • Streamlining systems: efficiency and cost-savings
  • Through-life candidate management - aggregated data
  • Fraud prevention
  • Employee retention and improved organisational transparency
  • Convenience - all organisational systems managed in one place
  • Environmental impact reduction
  • Advance system maturity
  • Versatile and self-service


£500 to £20,000 a licence a month

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@tahdah.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.


G-Cloud 13

Service ID

1 1 7 1 2 7 1 0 8 1 6 8 0 6 6


Telephone: 01492862840
Email: sales@tahdah.co.uk

Service scope

Software add-on or extension
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
Service constraints
System requirements

User support

Email or online ticketing support
Email or online ticketing
Support response times
Critical - within 1-hour between the hours of 9-5 Mon-Fri.
Major - within 4-hours between the hours of 9-5 Mon-Fri.
Minor - within 1-working day between the hours of 9-5 Mon-Fri.

Out of hours critical support available.
User can manage status and priority of support tickets
Online ticketing support accessibility
None or don’t know
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Yes, at extra cost
Support levels
Support is included within our SaaS (Software as a Service) fee.
Support available to third parties

Onboarding and offboarding

Getting started
Hybrid approach of on-site learning/training, online training and supporting documentation/content.
Service documentation
Documentation formats
End-of-contract data extraction
It is exported to a data storage container in a usable format e.g. Azure Blob Storage.
End-of-contract process
Full enterprise SaaS solution, support, maintenance and feature improvements.

Additional cost: bespoke feature requests.

Using the service

Web browser interface
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
Designed for use on mobile devices
Differences between the mobile and desktop service
Service interface
User support accessibility
None or don’t know
Description of service interface
Accessible through a modern Web Browser and displayed using React technology - informed by regular reviews of Microsoft Clarity's screen recordings to enhance User Experience.
Accessibility standards
None or don’t know
Description of accessibility
The Tahdah platform is accessed globally by 100,000's of users on a monthly basis with a range of differing needs. Tahdah is working with existing clients to improve inclusivity and will ensure the widest possible audience can make use of its service.
Accessibility testing
What users can and can't do using the API
On request.
API documentation
API sandbox or test environment
Customisation available
Description of customisation
System is entirely configurable to the organisation's business requirements - it is an enterprise solution configured for the respective stakeholders.


Independence of resources
Tahdah uses AWS and elastic beanstalk which provides ample redundancy for system performance.


Service usage metrics
Metrics types
Using real-time dashboards and regular reports, Tahdah can provide insightful intelligence on its users.
Reporting types
  • Real-time dashboards
  • Regular reports


Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Protecting data at rest
  • Physical access control, complying with another standard
  • Other
Other data at rest protection approach
Infeasibility of finding a specific customer’s data on physical media.
Encryption of some parts of the system.
Data sanitisation process
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
CSV file.
Data export formats
Data import formats

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
SLA dependent on enterprise solution. Available on request.
Approach to resilience
Leveraging the products and services provided by AWS.
Outage reporting
Email alerts and social media.

Identity and authentication

User authentication needed
User authentication
2-factor authentication
Access restrictions in management interfaces and support channels
Access restriction testing frequency
At least once a year
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
No audit information available
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Cyber essentials
Cyber essentials plus
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance approach
Adhere to ISO 27001.
Information security policies and processes
Adhere to ISO 27001.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Assessed on a case by case basis.
Vulnerability management type
Vulnerability management approach
Reviewed quarterly.
Protective monitoring type
Protective monitoring approach
Alerts set. Response is immediate.
Incident management type
Incident management approach
User report incidents via support ticket. Initiates internal investigation and sanitised incident report supplied to client.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks

Social Value

Fighting climate change

Fighting climate change

Tahdah's enterprise solution enables organisations to upgrade their system maturity to digital services that renders a paperless service. Digital credentials enables public sector organisations to replace traditional printed certificates, awards and qualifications.
Covid-19 recovery

Covid-19 recovery

Tahdah's demand soared throughout covid-19, with organisations seeking digital and online alternatives to maintain competence and compliance.

Tahdah is a remote working organisation and unaffected by covid-19 restrictions.
Tackling economic inequality

Tackling economic inequality

Enables organisations to automate multiple manual processes, which results in greater efficiency and cost-saving. Tahdah has indirectly contributed to organisations re-distributing this resource growing their headcount.
Equal opportunity

Equal opportunity

Tahdah is a an inclusive organisation, employing a diverse team of professionals from a range of backgrounds. Tahdah embraces the power of difference and empowers all of its employees to challenge decision-making throughout the business. Tahdah's platform captures every section of society, holding over 1-million qualification records within its database.


Tahdah strongly values wellbeing, offering flexible-working and performance coaching to all of its employees. It also has qualified Physical and Mental Health First Aiders within their nimble team of professionals.

The Tahdah platform is proven to make organisations more robust in their systems and processes - this leads to greater employee retention and staff wellbeing due to the reduction in stress it brings.


£500 to £20,000 a licence a month
Discount for educational organisations
Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@tahdah.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.