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OLM Systems

Cyber Essentials Plus gap analysis and certification service

OLM offers a gap analysis comparing the organisation’s “as is” position against that required for compliance with Cyber Essentials Plus, taking into account context/scope. Following analysis, a report is produced identifying good practice and areas of improvement. A Cyber Essentials Certification Body that can can issue Cyber Essentials Plus Certificates.

Features

  • Government backed scheme to ensure adequate security is in place
  • Delivered by experienced professionals
  • IASME authorised partner

Benefits

  • Provides assurance that adequate Cyber Security is in place
  • Pragmatic and cost effective approach

Pricing

£1,900 to £5,700 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@olmgroup.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 1 7 5 7 3 6 0 6 7 1 1 0 1 0

Contact

OLM Systems Andy Humphries
Telephone: 07702 904206
Email: bidteam@olmgroup.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Providing assurance of suitable Cyber Security to connecting parties.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
The Cyber Security Plus testing regime is followed.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Cyber security consultancy
  • Security testing
  • Security audit services
Certified security testers
Yes
Security testing certifications
Cyber Scheme

Ongoing support

Ongoing support service
No

Service scope

Service constraints
NA

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
This is a Professional Services engagement and post-delivery support is not included.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
04/12/23
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

OLM is committed to achieving a sustainable world and fighting climate change through the reduction of carbon emissions. We have an Environmental Management System (EMS) and a Sustainability Programme in place, which detail what OLM is doing as an organisation to help the environment and reduce our carbon footprint.

OLM’s Sustainability Programme is structured according to the ISO14001:2015 Environmental Standard clauses, and we deliver this to employees via an Environmental Management Operating Manual. We also keep a group-wide register of environmental objectives, targets and action plans.

One of the incentives we operate to encourage staff members to play a role in fighting climate change is the Ride to Work Scheme, which promotes a culture of cycling to work instead of using carbon-emitting cars and trains.

OLM currently recycles 99.9% of the paper used and all electronic equipment is recycled and/ or decommissioned, thereby minimising the damage to the environment.

OLM uses online meeting solutions to reduce staff travel and encourages staff to use public transport wherever possible in order to reduce our carbon footprint.

We collaborate with customers to identify paper-based business processes within the scope of the project and replace them with electronic systems, therefore, reducing the paper use. This includes promoting a paperless culture where communications and promotions are delivered digitally instead of via print as much as possible.

We also mobilise staff to enable mobile working, thereby reducing costs and improving the overall carbon footprint.

Covid-19 recovery

Since transitioning out of the 2020/21 lockdowns and related social distancing restrictions, OLM has continued to promote a clean and safe culture that remains vigilant of Covid risks. With this in mind, we have extended our remote working operations, thereby encouraging staff to work from home for majority of the time and only visiting the offices for group meetings and teamwork requiring a ‘needs in-person presence’.

Due to this approach, we have significantly reduced our space to one floor at our Head Office, operating a new hot desk facility, and ensuring staff book in digitally to maintain manageable attendance.

Within the building, we continue to offer hand sanitising facilities and distribute Covid-19 lateral flow to staff after they have visited. Any Covid-19 contractions are immediately reported company wide and sickness absence management continues to consider this additional threat.

In terms of supporting our wider stakeholder community, OLM previously designed and launched a new lite version of our case management software, which we offered for free during the pandemic to Local Authorities and charities who were involved in the Covid-19 response, to better support their remote operations. This software remains available today at a discounted option compared to our premium software.

Our Group cyber security arm, Hytec, also provided consultancy, advice, and guidance services to our cyber security customers on how to keep their operations safe from cyber-attacks during lockdown and the working-from-home culture.

OLM has (and will continue to, where required) completed Account Management meetings and Users Groups virtually, in order to ensure the safety of our staff and customers. Where necessary, face-to-face sessions have been reintroduced. This approach ensures our customer’s requirements and objectives are factored into such sessions.

Tackling economic inequality

OLM is committed to driving high value jobs in the technology sector/ creating opportunities that improve economic inequality. It’s not just the responsibility of Social Care organisations, but sustainable and supportive industry that makes a difference and sustains the future of our communities.

In 2022, we launched our OLM Academy to provide opportunities to individuals who show learning potential over academic excellence. The academy has already started to recruit from some of the UK’s poorest areas. We have also offered a ‘Ways to Work Scheme’ for many years to encourage young people to gain experience from companies, which leads to full time employment.

We understand not all individuals are able to pursue academia and prefer vocational experience to kick start their careers. It is important to give people a glimpse into organisations at an early age in order to allow them to broaden their horizons on choices for their future. We have found this highly successful in bringing new talent into local areas, promoting economic growth, as well as giving people a gateway into full time employment.

We also work with a number of local good causes and charities, allowing staff time to partake in fundraising activities. Recent examples include:
• Raising £2k for ‘Children in Need’
• Donating to Crisis and Help for Heroes
• OLM@30: Walk in the Shoes of our Customers challenge - A challenge designed to raise awareness of our customers/local causes.

Where OLM conducts events/ carries out projects, it procures products/ services from local businesses. Services are procured through a local supply chain to support the local economy. We’re always keen to establish mechanisms for supporting local groups in terms of financial donations/ equipment.

Equal opportunity

OLM operates an Equality & Diversity policy that promotes and develops equality in the workplace of OLM. The policy ensures fairness in our decision making and maintains a good working relationship with all employees/ customers.

We treat everyone with respect and consideration. There is no discrimination at OLM regardless of gender, marital or civil status, gender reassignment, pregnancy and parental leave, sexual orientation, nationality, national origin, ethnicity, race, colour, religion or belief, age, disability, part-time/ fixed-term working.

OLM’s policy on equal opportunities complies with the statutory prohibitions on discrimination, so as to avoid unlawful discriminatory practices. This policy is monitored/ reviewed by the HR department in January of each year.

OLM is committed to driving high value jobs in the technology sector/creating opportunities that improve economic inequality. In March 2022, OLM launched a Developer Academy offering placements to individuals starting their career in software development in the UK. The academy has been specifically designed to support individuals who show learning potential over academic excellence.

We understand not all individuals are able to pursue academia and prefer vocational experience to kick start their careers. It is important to give people a glimpse into organisations at an early age to allow them to broaden their horizons on choices for their future. We have found this highly successful in bringing new talent into local areas, promoting economic growth, as well as giving people a gateway into full time employment.

We promote equality/fairness in work - we advise our clients of the importance of using suitable accessible language within their citizen portals to ensure citizens are able to access the guidance on the support available.

In supporting the above, OLM staff are required to complete online training in equality, diversity, and inclusion as part of their joining OLM and as an ongoing process.

Wellbeing

OLM believes people and values are the lifeblood of our business. Too many organisations simply value words which don’t translate into the reality of the day-to-day. Our values flow through everything that we do - they define who we are and what we stand for.

Our values have been defined by our people and have been integral to the journey and will continue to be for our future. Core OLM values are:
• Enthusiastic: We enjoy what we do and get the job done
• Inquisitive: Start with why? Strive to deliver the best results
• Collaborative: Work in partnership to co-design the very best solutions.

OLM maintains a Health & Safety policy - we also provide a H&S Handbook to staff, detailing the company’s intent to protect employees’ safety and to promote preventative measures designed to protect all staff against the risk of injury/illness. In line with this, OLM has two Employee Assistance Programmes (EAPs):
• Smart Health
• Care First.

Both schemes are designed to help employees with a range of life matters. These programmes intend to help staff and their families deal with personal problems that might adversely impact their work performance, health/wellbeing. The programmes cover areas such as Mental health support, managing money/relationships, family matters, work/careers, returning to work/retirement/illness and injury etc.

OLM offers employees eye care vouchers, childcare vouchers, a Cycle to Work scheme, and Menopause workshops, drop-in sessions, and a private online discussion channel, where employees can discuss any matters relating to menopause.

OLM also has an above average annual leave entitlement, as well being fully compliant with the Living Wage.

Where OLM conducts events/carries out projects, it procures products/services from local businesses. Services are procured through a local supply chain to support the local economy.

Pricing

Price
£1,900 to £5,700 a unit
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@olmgroup.com. Tell them what format you need. It will help if you say what assistive technology you use.