HAND AND MILLAR MANAGEMENT CONSULTING LLP

Agile IT Transformation Delivery

We offer business unit managers the most efficient method to transform their business units and develop team members and management into an Agile IT Operations unit who can delivery at pace, quality and cumbersome free products that reduce the risk of delivery in small iteration cycles.

Features

• Agile Transformation strategy and project management to embed in Operations
• Managing people and HR streams of transformation and change programmes.
• IT Operations Business analysis methodology with custom examples and templates.
• Business and end user story gathering and structuring of requirements.
• Due diligence reports and fact-finding missions in time critical environments.
• Home based Operations, updated Ways of Working in new world.
• IT Operations analysis and Management Information discovery and set up.
• Top-down analysis of current teams and design of future.
• As-Is and To-Be tailored consulting workshops in person or remote.
• Cross functional teams across geographies with regular alignment of principles.

Benefits

• Maximising adoption of your Agile Transformation and Change for Operations.
• Maximising direct efficiencies from your deployed transformation and change.
• Improved processes and ways of working post agile transformation workshops.
• Initiate effective processes to reduce costs and improve business analysis.
• • Enable experienced business analysis to allow knowledge transfer/risk reduction.
• Benefits realisation test of delivered is functional and creating value.
• Strategic high level business analysis and identification of cost-effective solutions.
• Quality Assured products with Assurance Review Board, Investment Approvals Board.
• Identification and mitigation of programme, technology and key stakeholder risks.
• Supporting the identification of holistic view of risks and interdependencies.

£300 to £1,250 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at procurement@handmillarconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

119444110808165

Contact

Jonathan Millar
07931160898
procurement@handmillarconsulting.co.uk

Planning

• Planning service: Yes
• How the planning service works: Solution and Enterprise Architect planning and design.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality and Assurance testing is completed as part of implementations and migrations.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: A variety of support solutions and packages are available depending on client needs.

Service scope

• Service constraints: None.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Hand and Millar provides telephone and email support for all GCloud procured services. An Account Manager will be assigned to lead each engagement who will reply to all correspondence within twenty-four hours of query receipt. This service will be available Monday to Friday (excluding Bank Holidays). Cover will be provided during periods of sickness and leave.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: Hand and Millar provides telephone and email support for all GCloud procured services. An Account Manager will be assigned to lead each engagement who will reply to all correspondence within twenty-four hours of query receipt. This service will be available Monday to Friday (excluding Bank Holidays. Cover will be provided during periods of sickness and leave.
• Support levels: Hand and Millar provides telephone and email support for all GCloud procured services. An Account Manager will be assigned to lead each engagement who will reply to all correspondence within twenty-four hours of query receipt. This service will be available Monday to Friday (excluding Bank Holidays. Cover will be provided during periods of sickness and leave.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Tackling economic inequality

  Tackling economic inequality

  Through activities within the contract, Hand and Millar Management Consulting will create employment opportunities and recruit into these opportunities to ensure the company meets the equality, diversity and inclusion aspirations of its Partners, employees and associates. H&M will seek to recruit in particularly, but not exclusively, from Universities in inner cities. Further, it will accelerate the development and implementation of its emerging graduate scheme to align ever more closely with Science, Technology, Engineering and Mathematics (STEM) skills. H&M aims to partner will educational providers of such skills, at both the higher and further educational level. H&M will seek out industry leading training scheme providers to supplement its internal development of all staff, including graduates. Where opportunities to do so present themselves, H&M will work with local comprehensive schools to promote the benefits of developing skills and careers in the STEM skills.

Pricing

• Price: £300 to £1,250 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at procurement@handmillarconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.