SCRUMCONNECT LIMITED

Urgent Digital Delivery / Critical Digital Delivery

Accelerate your digital transformation with our Urgent/Critical Digital Delivery service. We prioritize your most pressing digital projects to provide fast, reliable, and high-quality solutions that meet your immediate business needs.

Features

• Agile rapid development cycles reduce concept to launch time
• Exclusive resource allocation maximizes focus, speeds up delivery.
• Compliance audits ensure adherence to standards, regulations.
• Immediate troubleshooting keeps momentum, avoids potential delays
• Customized solutions developed to meet specific urgent needs.
• Integration of latest technologies enhances product functionality, appeal.
• Strict adherence to quality standards despite accelerated timelines.
• Proactive risk management identifies, mitigates issues early.
• Scalable solutions accommodate sudden changes, increasing demands.
• Regular updates and communications maintain transparency, trust.

Benefits

• Faster product launches keep you ahead of competitors.
• High-quality, rapid outputs improve customer satisfaction, retention
• Minimized downtime, swift recovery bolster business continuity
• Immediate response to market changes secures advantages.
• Dedicated resources ensure projects meet highest quality standards.
• Adaptive strategies maintain pace with market, technology shifts.
• Critical bug fixes, updates implemented with minimal delays.
• Greater ROI from faster turnaround, optimized resource use.
• Enhanced customer trust through reliable, prompt service delivery
• Increased efficiency with 24/7 development, problem resolution.

£250 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at praveen@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

120852587448343

Contact

Praveen Karadiguddi
07896206904
praveen@scrumconnect.com

Planning

• Planning service: Yes
• How the planning service works: Planning for Urgent/Critical Digital Delivery involves swiftly gathering requirements and defining clear, actionable objectives to address the critical needs of your business. Our team conducts a rapid but thorough analysis of the existing infrastructure and systems to identify the fastest path to deployment while ensuring alignment with your strategic goals. We prioritize essential features and functionalities that need immediate attention, establishing a minimalist roadmap that focuses on quick wins and high-impact results. This phase also includes risk assessment to preempt potential obstacles and devise contingency strategies, ensuring the project remains on track under tight deadlines
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training is streamlined to focus on essential functionalities and rapid skill acquisition. Customized training sessions are prepared quickly and delivered in concise modules to ensure that all users can effectively operate the new systems as soon as they go live. We focus on providing hands-on training using real-world scenarios that the staff may face, which is crucial for reducing learning curves and enabling immediate productivity. Support materials are also provided for reference, and ongoing support is available to handle any emerging questions or issues, ensuring continuous capability enhancement post-deployment.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The setup phase is geared towards rapid deployment, involving the configuration of development environments, provisioning of necessary hardware and software, and establishment of dedicated service channels. We ensure a quick migration of existing data and applications to new platforms, employing automated tools to accelerate the process while minimizing errors. Our approach is designed to integrate new solutions with minimal disruption to ongoing operations, setting the stage for a seamless transition and immediate commencement of development activities.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality Assurance (QA) is critical, even in urgent scenarios. We implement accelerated QA processes that do not compromise on thoroughness, using automated testing tools to rapidly execute test cases and identify defects. Continuous integration and continuous deployment (CI/CD) practices are employed to ensure that updates can be made quickly and efficiently. Real-time monitoring systems are set up to instantly evaluate the performance of new deployments, allowing for immediate remediation of any issues. This rigorous QA framework ensures the reliability and security of the software under the pressures of urgent timelines.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA Agreed with the client
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: N/A
• Support levels: Our support levels include onsite, email and telephone assistance for incident logging and end-user support/service requests. Our projects typically employ an account management structure as as part of our delivery, support and quality assurance processes.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are committed to further reducing our carbon footprint aiming to be carbon neutral by 2050, in line with the Climate Change Act 2008. Work from home; Our team are predominantly home based providing a reduction in emissions linked to travelling to and heating or powering the premises. IT Infrastructure: Scrumconnect has no on-premise server infrastructure with all our services being cloud based with AWS. AWS will be powered by 100% renewable energy by 2025. Cycle to work scheme: To reduce the carbon footprint of employees travelling to the premises we have an established cycle to work incentive.

  Covid-19 recovery

  Scrumconnect are committed to providing tangible community benefits for the public sector and driving social change through programs recognised for delivering results for underrepresented and disadvantaged groups. Scrumconnect Cloud has recently launched Scrumconnect Academy, which aims to provide free training and mentorship to retrain people from industries affected by Covid19 to become cloud native experts (Candidates recently made redundant, unemployed individuals with outdated skills, disadvantaged youths, veterans and military spouses and disabled people). Scrumconnect Academy will aim to tackle the misrepresentation of women (make up 26% of tech roles) and Black, Asian or minority ethnic backgrounds (make up 15.2% of tech roles) by focusing recruitment on these underrepresented groups. Additionally, Scrumconnect run 'Get Certified Challenges' periodically where we organised free bootcamps and training materials with AWS to fund exams for those affected by Covid19.

  Tackling economic inequality

  We’ll Provide training/employment opportunities, for those facing barriers to employment and/or are from deprived areas through our various partnership organisations like Diversifying groups, Jobs With pride Support digital literacy through skills development/qualifications attainment/job creation initiatives e.g. 2x starters this month via T-Level apprenticeship program Address skills shortages in high-growth sectors (Tech/Digital/Data); providing educational advice/career development/job opportunities by volunteering and sponsored events

  Equal opportunity

  We will: Ensure equitable treatment of employers, contractors and the communities integral to our value chain by implementing fair employment and equal pay practices Offer high-quality training and job creation initiatives specifically designed to empower individuals who face barriers to employment or come from deprived areas. Example: We welcomed two new starters via Disability Rights UK and in the past year we've seen more than 25% of our new hires originating from ethnic minority backgrounds via Diversifying groups Establish an inclusive work environment aided by our transparent HR policies that apply consistently from the recruitment process through promotion and compensation, benefiting both contractors and employees. Support digital literacy by actively promoting skills development, facilitating qualifications attainment, and launching initiatives that generate employment opportunities

  Wellbeing

  We have a certified mental health and wellness coach within Scrumconnect. We follow our commitment towards the 6 standards of Mental Health and ensure that our contractors/employees/Communities follow the same. We do a half yearly survey of staff engagement and bring in new policies/address needs based on the feedback. We conduct specific initiatives to promote healthy work environments. For e.g.: In times of COVID when people are connected remotely activities like virtual coffee mornings and community forums We have a well defined charter defining roles and responsibilities, job descriptions, work hours, flexible working options provided to every personnel as part of their onboarding process . Employee charter specific for this opportunity will be shared to clients prior to the start of the engagement.

Pricing

• Price: £250 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at praveen@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.