Skip to main content

Help us improve the Digital Marketplace - send your feedback

  1. Digital Marketplace
  2. Lot 2: Cloud software
  3. D&B Data Cloud - for Environmental, Social and Governance ESG
Dun & Bradstreet Ltd

D&B Data Cloud - for Environmental, Social and Governance ESG

For supply chain and investment requirements there is demand for due diligence around Environmental, Social and Governance (ESG) data. On this basis D&B has developed an ESG ranking, with the aim to rank all global businesses. The ranking is provided via an API, or a batch method with additional variables.


  • Data can be enriched with ESG ranking for due diligence
  • API or batch access 40 million and growing, ranked businesses
  • ESG rankings, risk ratings, payment history and financial scores
  • Including full business family trees, and ultimate beneficial ownership, (UBO)
  • Identifying supply chain, environmental, governance and social risk
  • Global ESG rankings to support grant and funding applications
  • Track and evaluate specific ESG issues for select suppliers
  • Identify delays in services or reputational incidents using ESG data
  • Develop materiality assessments to uncover the highest impact business issues
  • Direct+ API integration provides high compatibility to access ESG rankings


  • On demand and batch access to global ESG Ranking information
  • Global coverage is growing daily across the full D&B universe
  • Deep coverage at granular levels allows tracking and reporting
  • Data on specific Environmental, Social and Governance factors
  • Supports business transformation helping you to make informed business decisions
  • Accelerating your supplier and supply chain due diligence
  • Provides global data for business process innovation and regulation
  • Good ESG ranking can support grant and funding applications
  • Compatible for compliance, risk management and supply chain use cases
  • APIs enables a risk averse approach to business data


£3,846 a licence a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.


G-Cloud 13

Service ID

1 2 1 1 6 6 7 5 4 0 2 2 3 8 5


Dun & Bradstreet Ltd Public Sector Team
Telephone: 0800 001234

Service scope

Software add-on or extension
Cloud deployment model
Private cloud
Service constraints
There may be planned maintenance windows as required, however, these will be communicated to the customer.
System requirements
  • Access to the Internet
  • Web Browser such as Chrome, Internet Explorer, Firefox

User support

Email or online ticketing support
Email or online ticketing
Support response times
24 business hours
User can manage status and priority of support tickets
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Web chat is available through the D&B website or through the product
Web chat accessibility testing
D&B do not offer any additional support for assistive technology but offer chat and phone mediums
Onsite support
Yes, at extra cost
Support levels
D&B have three levels of support available from basic set up and training ranging to bespoke levels of support including technical and project management support and consultancy. A Statement of Works will be drafted with the client prior to a contracted piece of work.
Support available to third parties

Onboarding and offboarding

Getting started
Users have a range of training support available. Most products run a weekly live training webinar with a product expert in attendance, which is free to all subscribers. Additional bespoke webinars can be run for individual user groups if required. A Web based training environment is also available to all users which includes access to product videos and user guides. Our new generation of products also include extensive help sections which also include training videos within the product.
Service documentation
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats
Other formats available upon request
End-of-contract data extraction
Data can be exported to excel or PDF prior to contract end date.
End-of-contract process
There will be a loss of access to the application, at the end of the contract.

Using the service

Web browser interface
Application to install
Compatible operating systems
Designed for use on mobile devices
Service interface
User support accessibility
None or don’t know
Description of service interface
Administrative interface used by D&B Admin team members to support customers including the setup of new users, password resets, ledger uploads & DUNS data history
Accessibility standards
None or don’t know
Description of accessibility
Using accessibility features built in to Windows O/S
Accessibility testing
What users can and can't do using the API
Users can use the API to interface between their application and the D&B Data Cloud, for the many use cases as described in the service definition. E.G. onboarding new supplier records.
API documentation
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Customisation available
Description of customisation
Various data elements via the D&B Data Cloud can be selected.


Independence of resources
Autoscaling on the application servers


Service usage metrics
Metrics types
The service is batch or API, therefore, usage is either monitored for the API or for batch based upon the volume delivered.
Reporting types
  • Regular reports
  • Reports on request


Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other data at rest protection approach
NAS storage system is encrypted AES 256 and sit within the DNB network firewall - additionally PGP encryption can be enabled.
Data sanitisation process
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Non-applicable the D&B Data Cloud is to access D&B data to enrich customer data and systems.
Data export formats
Data import formats

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Other
Other protection between networks
As well as a variety of SSH ciphers: aes128-cbc,aes192-cbc,aes256-cbc,3des-cbc,blowfish-cbc,aes128-ctr,aes192-ctr,aes256-ctr
Data protection within supplier network
Other protection within supplier network
NAS storage system is encrypted AES 256 and sit within the DNB network firewall.

Availability and resilience

Guaranteed availability
System is available 99.9% 24*7 except for planned maintenance communicated to the customer. Any outages / downtime outside of this, is communicated immediately with customers and recovery plans will be implemented.
Approach to resilience
Available on Request
Outage reporting
24*7 monitoring for services and application with service alerts and emails to on-call staff and customers.

Identity and authentication

User authentication needed
User authentication
Username or password
Access restrictions in management interfaces and support channels
All access is role-based. Before a user can access management interfaces and support channels, the user must be approved and assigned to a group with the necessary privileges on a need-to-know, least-privilege basis. Access to any computing resource requires a valid username and complex password.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Username or password
  • Other
Description of management access authentication
IP authentication
Two-factor authentication is required for VPN access.

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
No audit information available
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
United Registrar of Systems
ISO/IEC 27001 accreditation date
What the ISO/IEC 27001 doesn’t cover
All 114 controls are included, none are omitted
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Cyber essentials
Cyber essentials plus
Other security certifications
Any other security certifications
  • D&B Business Information Solutions is accredited to IS027001 security standards
  • D&B Business Information Solutions accredited to IS09001 quality standards
  • D&B UK is authorised and regulated by Financial Conduct Authority
  • Dun & Bradstreet Ltd is accredited to Cyber Essentials Standards
  • Dun & Bradstreet Ltd is an approved JOSCAR supplier
  • Dun & Bradstreet Ltd is an approved HELLIOS supplier

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
ISO/IEC 27001
Information security policies and processes
D&B has published and maintains policies addressing information security and privacy requirements, a Code of Conduct, along with standards and procedures documentation as well, e.g., access provisioning. The Internal Audit group is responsible for evaluating compliance against policy. Internal Audit reports audit findings to the Board and tracks findings to completion. Dun & Bradstreet Ltd is certified to the ISO-27001 framework.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Change tickets are opened in the automated change management system. The ticket describes the reason for the change; who requested the change and at what capacity; description of the requirements, risks and impacts; implementation, test, and back-out plans; scheduling information including analysis of potential conflict with other proposed changes. The ticket is reviewed by a Change Advisory Board at a regularly scheduled meeting. The CAB comprises technical and management representatives of each line of service management, reviews and approved or disapproves all change tickets. After the change is executed it is reviewed for post-change impact and metrics analysis.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Servers are scanned weekly for vulnerabilities. Per Policy, vulnerabilities and patches are deployed based upon the criticality of the vulnerability in-scope.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
A SIEM is in place to provide secure collection of server OS security event logs; network device logs; Internet proxy; host/network IDS/IPS; email gateway, etc. The SIEM analyses and correlates information from the various input sources and provides near-real-time analysis and alerting. D&B also maintains a Security Operations Center (SOC), whose staff responds to alerts originating from the SIEM. Incident response documentation is in place.
Incident management type
Supplier-defined controls
Incident management approach
Events are evaluated for scope, impact, initial damage assessment and response level by the CSIRT team, Team members are engaged according to the scope and severity and brought into the Incident Management Team's ECC Call. The team is composed of ancillary groups and SMEs. A response plan is created containment strategy, eradication strategy, evidence retention and investigation steps. Execution is governed by the incident coordinator. Regular reports are created and provided to the CSIRT Team; timing intervals for issuing reports depend on the criticality of the event. The CSIRT team documents lessons learned. Post-incident activity is then undertaken.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks

Social Value

Fighting climate change

Fighting climate change

Dun & Bradstreet has been purchasing renewable energy credits (REC’s) since 2010 as a part of our energy agreements for our main office locations. The percent of green energy was 35% for 2014, and 40% up to 2019. In the UK 100% renewable energy is procured for our offices in London.

Dun & Bradstreet participates in an Alternate Workplace program with a mix of office based, homebased and hybrid working. This programme is sustainable in that not all our employees have to travel to the office. This programme reduces overall energy consumption.
Covid-19 recovery

Covid-19 recovery

D&B has supported local government departments both in Europe and the US, by providing a free of charge service to highlight type of workforce by region for Covid-19 planning and recovery.

Operationally, our robust Business Continuity Management plans were deployed and have proven to be highly effective.
Tackling economic inequality

Tackling economic inequality

Dun and Bradstreet take its responsibilities to its clients, suppliers, and the wider community extremely seriously. This extends to supporting through charitable work to support tackling economic inequality.

We aim to lead when it comes to being an ethical company and we are extremely proud that we have been voted as one of the most ethical companies by The Ethisphere Institute. We have also received a 100% score on the Human Rights Campaign Corporate Equality Index.
Equal opportunity

Equal opportunity

Dun and Bradstreet promotes equal opportunity throughout the business and was voted as one of the best places to work, under 'Best Places to Work for LGBTQ+ Equality 2021, by US Human Rights Campaign.


Dun and Bradstreet offer employees and their families a number of benefits to support wellbeing, this includes health and life insurance, and retirement and savings, to family planning and supporting fitness and well-being. We are all about ‘sustainable high performance’, we’re always looking for new ways to help our employees strike that right ‘balance’ in their lives.


£3,846 a licence a year
Discount for educational organisations
Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.