Nero Blanco IT Limited

Google Cloud Migration to Microsoft M365

Migrating huge amounts of data, mails and files from one organisation to another is a major challenge that’s traditionally time-consuming, expensive and difficult to manage. Nero Blanco will migrate your Google Drives and mails ensuring a seamless and secure end users experience leveraging the best tools for your circumstances.

Features

• Discovery services
• Identity Assistance
• Migration farms Build and Configuration
• Migration services for Google Mails and Drives
• Migration cutover Weekend or weekdays
• Post migration support
• Project Management
• Architecture Assistance

Benefits

• Fixed cost services provided
• Price per item migrated
• Migration solution agnostics
• Knowledge of Solutions limitations
• Experienced of complex and large migrations
• Go to partner when Time is against you

£10 to £5,000 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@neroblanco.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

121214089093988

Contact

Conrad Murray
0203 880 2299
sales@neroblanco.co.uk

Planning

• Planning service: Yes
• How the planning service works: In the discovery phase, we assist the client in evaluating the planning timeline, define tasks and any dependencies that will need to be considered before, during and after the important transition you are going to embark on. We provide MML (Master Migration List), RAID to ensure high quality Project Management. Client must provide 1st pass scheduling MML template containing items at the LATEST T-35 days before cutover event(s) and the FINAL version at T-10. Go / No Go event decision must be validated no later than T-10 deadline.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Nero Blanco call on the services of modern authentication based SaaS tools which will meet the most stringent of enterprise security requirements to help with data transfer and we are tool agnostic, choosing the best tool and features for your circumstances. We can handle Google Drives migration to Teams or SharePoint, highlight the key differences in Mails so you can communicate accordingly to your end users. From Discovery to Design, Implementation to Delivery and support, you have the right team and the right tools behind you.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft M365
  • Google Mail and Drives
  • BitTitan
  • Mimecast
  • Okta

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We always include performance testing of the migration solutions and ensure client is satisfied with the outcome before to proceed.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
• How the support service works: We support PowerSyncPro Sync solution implementations. This solution facilitate the Synchronisation of Directories between Google and Entra ID.

Service scope

• Service constraints: Remotely delivered and supported; Google Cloud and Microsoft M365 throttling, Migration services are bound by available bandwidth. Google and Microsoft are heterogeneous systems so permissions to files and sharing varies greatly and will need to be discussed. Your selected ISV migration vendor limitations will apply. Large volumes and number of files impact timelines and will determine migration approach, either Pre -staging and cut over or migration and Back fill approach.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Post migration support is available as ELS Early Life Support for any migrated content and data. Additional support can be provided to extend the client support capabilities during such migration project.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Early Life Support: This is your Hyper care support for any migrated data. A dedicated Team of Service Desk personnel led by a Team Leader who managed your migration will be responsible to triaging support tickets and ensure quality response time and resolution. ; We use priority levels SLA, depending on your project we agree acceptable Incident response time and Incident escalation and resolution. Some of standards range between 1 to 8 hours for response time and 4 to 48 hours for escalation and resolution based on criticality.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation ISO Certification Limited
• ISO/IEC 27001 accreditation date: 01/07/2022
• What the ISO/IEC 27001 doesn’t cover: Anything outside of provision of Software and Services in relation to Mergers, Acquisitions and Divestitures.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Wellbeing

  Fighting climate change

  Reducing the number of cloud based systems (i.e: by migrating vs coexisting) will always contribute to fighting climate change as too many companies avoid the complex migration by often leveraging dual systems rather than reducing the number of IT systems footprint. Reducing service consumption to the necessary systems always reduces impact of IT consumption.

  Wellbeing

  We help end users staffs to have a streamlined use of IT solutions and processes, this reduces the stress of managing several accesses to different cloud based IT systems and enhance collaboration between colleagues. Our migration approach by cut over is the fastest way to manage such projects ensuring the most adequate situation for end users in these complex transitions.

Pricing

• Price: £10 to £5,000 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@neroblanco.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.