DATASUMI LTD

Audio Synthesis and Voice Cloning

Datasumi's voice cloning and audio synthesis service utilises generative AI technology to produce realistic speech and emulate various voices for multiple applications, such as automated customer service systems, public announcements, and tools for enhancing accessibility. Our service facilitates innovative voice applications customised for government communication platforms.

Features

• Generative AI technology allows for lifelike speech creation.
• Precision voice duplication accurately replicates voices.
• Speech synthesis enables the creation of custom voices.
• Automated customer service platforms integration capability.
• Public broadcasts support for various applications.
• Accessibility aids development and customization.
• Governmental communication platform tailored voice applications.
• Advanced natural language processing capabilities.
• Secure and scalable infrastructure for reliable operation.
• Ongoing updates and improvements with AI technology advancements.

Benefits

• Improved customer experience with human-like automated interactions.
• Enhanced communication with tailored voices for specific applications.
• Increased accessibility for individuals with disabilities or impairments.
• Streamlined operations by automating repetitive tasks.
• Secure and compliant technology that meets industry regulations.
• Scalability to support growing businesses and organizations.
• Customizable features to meet unique customer needs.
• Increased efficiency in governmental communication processes.
• Competitive advantage with cutting-edge AI technology implementation.
• Cost savings through reduced manual labor requirements and increased productivity.

£875 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@datasumi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

122702363217809

Contact

Datasumi Team
+442045770319
accounts@datasumi.com

Planning

• Planning service: Yes
• How the planning service works: When assisting buyers in planning their implementation of cloud hosting or software services, our goal is to ensure a smooth and efficient transition to the new technology solution. We begin by conducting a thorough needs assessment, identifying the specific requirements and objectives of the buyer's organization. This includes evaluating existing IT infrastructure, determining compatibility with desired cloud or software services, and assessing potential impacts on workflows and processes.; ; Next, we guide buyers in selecting the most appropriate cloud hosting or software service provider based on their needs and budget. We compare various options, considering factors such as security features, scalability, support, and integration capabilities. Additionally, we provide guidance on contract negotiation, helping buyers navigate complex legal terms and ensuring that their interests are protected.; ; Once the provider is selected, we work closely with the buyer to develop a comprehensive implementation plan, addressing aspects like data migration, user training, and system testing. We also establish key performance indicators (KPIs) to monitor progress and identify areas for improvement during the transition process. By following this structured approach, we help buyers confidently implement cloud hosting or software services while minimizing disruptions and maximizing long-term value.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Overcoming people’s aversion to change requires more than just data and tools. To change how organisations make decisions and become data-driven, we need to think about how to drive change and reward teams for making better data-driven decisions. As part of fast-track support to data-driven projects, we can upskill internal staff in the capabilities required to understand change management topics that can facilitate the adoption of data-driven initiatives.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: When assisting buyers in migrating to the cloud or transitioning between cloud services, our objective is to minimize disruption, ensure data integrity, and maximize long-term value. We begin by conducting a thorough assessment of the buyer's existing IT infrastructure, identifying key applications, workflows, and dependencies that may be impacted during the migration process.; ; Next, we develop a detailed migration plan tailored to the buyer's needs and objectives. This includes selecting appropriate tools and methodologies for data transfer, ensuring compatibility with target cloud platforms, and establishing timelines and milestones. We also prioritize data security throughout the migration process, adhering to best practices and relevant regulations.; ; During the transition, we provide ongoing support and guidance, addressing potential issues such as network latency, application performance, and user training. To ensure a smooth handoff, we work closely with the buyer's IT team and the target cloud service provider, facilitating communication and fostering collaboration.; ; Once the migration is complete, we perform post-implementation reviews to identify areas for improvement and optimize the new cloud environment. By following this structured approach, we help buyers confidently transition to the cloud or between cloud services, enhancing their IT capabilities while mitigating risks and maximizing value.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: When assisting buyers with quality assurance and performance testing, our goal is to ensure that their cloud hosting or software services meet the highest standards of functionality, reliability, and security. We begin by understanding the buyer's specific QA requirements and objectives, taking into account factors such as industry regulations, user experience expectations, and compatibility with existing systems.; ; Next, we design and execute comprehensive test plans that encompass various aspects of QA and performance testing. For functional testing, we verify that software components work as intended, identifying any defects or inconsistencies in behavior. We also assess security features, ensuring compliance with best practices and relevant standards. To evaluate performance, we analyze system response times, resource utilization, and scalability, enabling buyers to optimize their IT infrastructure for peak efficiency.; ; Throughout the testing process, we maintain open lines of communication with the buyer's development team, providing regular progress reports and addressing any issues that arise. We also leverage advanced testing tools and automation techniques to streamline test execution, reduce costs, and accelerate time-to-market. Once QA and performance testing are complete, we provide detailed recommendations for remediation and optimization, ensuring that the buyer's cloud hosting or software services deliver exceptional value and user experience.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We offer comprehensive support for various cloud hosting and software services, ensuring that our clients enjoy seamless operation, optimal performance, and continuous improvement. Our supported cloud hosting services include Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), Oracle Cloud Infrastructure. For software services, we support a wide range of SaaS, PaaS, and IaaS offerings from leading vendors such as Salesforce, Workday, ServiceNow, and Slack.; ; Our support encompasses three main pillars: proactive monitoring, responsive issue resolution, and value-added consulting. Through our advanced monitoring tools, we continuously track the health and performance of cloud hosting and software services, identifying potential issues before they impact users. In case of any disruptions or incidents, our dedicated support team promptly addresses the problem, following established escalation procedures to ensure timely resolution.; ; To drive continuous improvement, we also provide value-added consulting services that help clients maximize their investment in cloud hosting and software services. This includes guidance on best practices for security, scalability, and cost optimization; assistance with system upgrades and migrations; and customized training programs for end users and IT personnel.

Service scope

• Service constraints: There are no significant limitations in our service offering. Please note that we are required by data protection regulation and law to ensure that UK personally identifiable data is handled within the UK.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Support levels up to 24/7 can be agreed per order in line with customer needs, with initial response times as low as one hour, during support availability periods. Weekday and weekend support can be different or identical as determined by customer need and as agreed in our Service Management Definition.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Webchat, We support assistive technology users through Zendesk.
• Support levels: Support requirements are consulted and agreed upon based on the client's business requirements.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  In combating climate change, Datasumi will elevate its service provision by embracing sustainability initiatives and bolstering environmental resilience. Taking cues from Google Cloud's ambitious targets of operating solely on renewable energy and aiming for 24/7 carbon-free energy by 2030, Datasumi can set similar benchmarks to curtail its carbon footprint and champion sustainable practices across its operations. By harnessing technology to bolster sustainability endeavors and democratizing earth-centric data for informed decision-making, Datasumi can empower organizations to make data-informed choices that bolster climate resilience. Moreover, aligning with social value themes centered on responsible consumption and production, as delineated in the Social Value Model, can underscore Datasumi's dedication to environmental stewardship and sustainability within its service offerings.; ; By integrating these strategies into its services, Datasumi not only actively contributes to the global battle against climate change but also fosters a more sustainable future. Through a concerted focus on renewable energy adoption, carbon footprint reduction, and promoting eco-conscious practices, Datasumi can position itself as a leader in environmentally responsible service provision. By aligning with sustainability goals and leveraging technology for positive environmental impact, Datasumi can play a pivotal role in advancing climate action and fostering a greener, more sustainable digital landscape.

  Tackling economic inequality

  In addressing economic inequality through its service provision, Datasumi will focus on initiatives that promote equal access to economic opportunities, support small and medium-sized enterprises (SMEs), and foster diversity within the supply chain. By aligning with social value themes that aim to reduce economic disparities, Datasumi can contribute to creating a more inclusive and equitable business environment. Drawing inspiration from the Social Value Model's emphasis on creating new businesses, jobs, and skills, Datasumi can implement programs that facilitate entrepreneurship, job creation, and skills development for underrepresented groups. Additionally, by supporting educational attainment relevant to contracts, providing training schemes to address skills gaps, and promoting sector-related skills growth, Datasumi can help bridge the economic divide and empower individuals from diverse backgrounds.; ; Furthermore, by structuring supply chain selection processes to ensure fairness and diversity, encouraging innovation and disruptive technologies, and promoting collaboration throughout the supply chain, Datasumi can actively contribute to reducing economic inequality. Embracing scalable methods for modernizing delivery, supporting apprenticeships and industry placements, and fostering a fair and responsible approach to working with supply chain partners can further enhance economic inclusivity within its service provision. By adopting these strategies and aligning with initiatives that prioritize economic equality, Datasumi can play a pivotal role in fostering a more level playing field for businesses of all sizes and backgrounds within the ecosystem.

  Equal opportunity

  In the context of equal opportunity, Datasumi enhances its service provision by focusing on promoting diversity, inclusion, and equitable access to opportunities. By aligning with social value themes that prioritize equal opportunities, Datasumi can contribute to fostering a more inclusive and fair society. Drawing inspiration from the Social Value Model's emphasis on supporting local communities in managing and recovering from the impact of COVID-19, Datasumi can implement initiatives that facilitate employment opportunities, re-training programs, and workforce diversity. Additionally, by actively engaging in activities that promote equal access to resources, education, and employment opportunities, Datasumi can demonstrate its commitment to social responsibility and equitable practices within its service provision. Through a concerted effort to prioritize equal opportunity initiatives, Datasumi can play a significant role in advancing social equity and inclusivity within the ecosystem.

  Wellbeing

  In addressing employee wellbeing, Datasumi will elevate its G-Cloud service provision by prioritizing initiatives that promote mental health, work-life balance, and overall employee wellness. By aligning with social value themes that emphasize wellbeing, Datasumi can contribute to creating a supportive and healthy work environment for its employees and clients. Drawing inspiration from leading companies that prioritize employee wellbeing, such as Microsoft's focus on mental health support and flexible work arrangements, Datasumi can implement similar programs to enhance the overall wellbeing of its workforce. By fostering a culture of mindfulness, resilience, and work-life balance, Datasumi can empower its employees to thrive both professionally and personally.; ; Furthermore, by incorporating features in its G-Cloud services that prioritize user experience, accessibility, and data privacy, Datasumi can contribute to the overall wellbeing of its clients. Ensuring that services are user-friendly, secure, and aligned with best practices in data protection can enhance the mental and emotional wellbeing of users who rely on these technologies for their daily operations. Additionally, by promoting digital wellness practices and providing resources for managing screen time and technology usage, Datasumi can support clients in maintaining a healthy relationship with technology.; ; By integrating these wellbeing-focused initiatives into its G-Cloud services and organizational culture, Datasumi can foster a holistic approach to wellbeing that benefits both its employees and clients. Prioritizing mental health support, work-life balance, user experience, and data privacy can create a positive impact on overall wellbeing within the workplace and the digital ecosystem at large.

Pricing

• Price: £875 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@datasumi.com. Tell them what format you need. It will help if you say what assistive technology you use.