VISIONET EMEA LIMITED
Visionet Implementation Services - Salesforce Field Service
Visionet is a trusted Salesforce Implementation/Consulting and ISV Partner, leveraging extensive hands-on experience to optimize Salesforce Field Service solutions for clients and customer service teams. Our holistic support spans strategy & consulting, discovery, implementation, testing, deployment, and post-production support, ensuring maximum utilization and enhanced field service operations efficiency.
Features
- Mobile workforce management for efficient scheduling and dispatch
- Integrated mapping and routing for optimized travel logistics
- Real-time job updates for improved communication and transparency
- Inventory management for accurate tracking and replenishment
- AI-driven predictive maintenance for proactive service interventions
- Customer self-service portals for appointment scheduling and status tracking
- Automated appointment reminders to reduce no-shows and delays
- Performance analytics for insights into service team productivity and efficiency
- SLA management to ensure compliance and customer satisfaction
- Continuous optimization for evolving field service needs
Benefits
- Reduced service response times by 40%, enhancing customer satisfaction
- Increased first-time fix rates by 30%, boosting operational efficiency
- Improved technician productivity by 25%, optimizing resource allocation
- Enhanced scheduling accuracy resulted in 50% fewer missed appointments
- Real-time job updates improved communication and transparency
- Reduced travel time by 20%, minimizing fuel and labor costs
- Predictive maintenance lowered equipment downtime by 35%, maximizing uptime
- Inventory optimization decreased stockouts by 45%, ensuring timely repairs
- SLA compliance increased by 30%, fostering customer trust and loyalty
- Enhanced data insights drove continuous improvement and innovation
Business architect
| £800.00 |
£272.00 |
| £980.00 |
£300.00 |
| £1,000.00 |
£320.00 |
| £1,090.00 |
£340.00 |
Data architect
| £1,000.00 |
£320.00 |
| £1,090.00 |
£340.00 |
| £1,180.00 |
£450.00 |
Enterprise architect
| £980.00 |
£300.00 |
| £1,000.00 |
£320.00 |
| £1,090.00 |
£340.00 |
| £1,140.00 |
£360.00 |
Network architect
| £800.00 |
£272.00 |
| £980.00 |
£300.00 |
| £1,000.00 |
£320.00 |
Security architect
| £1,000.00 |
£320.00 |
| £1,090.00 |
£340.00 |
| £1,140.00 |
£360.00 |
Solution architect
| £800.00 |
£272.00 |
| £980.00 |
£300.00 |
| £1,000.00 |
£320.00 |
| £1,090.00 |
£340.00 |
| £1,140.00 |
£360.00 |
Technical architect
| £900.00 |
£272.00 |
| £1,020.00 |
£300.00 |
| £1,060.00 |
£320.00 |
| £1,140.00 |
£340.00 |
| £1,180.00 |
£360.00 |
Chief data officer
| £1,180.00 |
£450.00 |
Chief information security officer
| £1,250.00 |
£780.00 |
Chief technology officer
| £1,250.00 |
£780.00 |
Cyber security audit and assurance
| £920.00 |
£300.00 |
| £980.00 |
£320.00 |
Cyber security governance and risk management
| £880.00 |
£272.00 |
| £920.00 |
£300.00 |
| £980.00 |
£320.00 |
Cyber security monitoring
| £800.00 |
£240.00 |
| £880.00 |
£256.00 |
| £920.00 |
£272.00 |
Cyber security incident response
| £800.00 |
£240.00 |
| £880.00 |
£256.00 |
| £920.00 |
£272.00 |
Cyber security vulnerability management
| £800.00 |
£240.00 |
| £880.00 |
£256.00 |
| £920.00 |
£272.00 |
Cyber security digital forensics
| £880.00 |
£272.00 |
| £920.00 |
£300.00 |
| £980.00 |
£320.00 |
Cyber security testing
| £800.00 |
£240.00 |
| £880.00 |
£256.00 |
| £920.00 |
£272.00 |
Cyber security secure design
| £980.00 |
£300.00 |
| £1,000.00 |
£320.00 |
| £1,090.00 |
£340.00 |
Analytics engineer
| £580.00 |
£224.00 |
| £640.00 |
£232.00 |
| £680.00 |
£256.00 |
| £720.00 |
£272.00 |
| £960.00 |
£340.00 |
Data analyst
| £640.00 |
£224.00 |
| £680.00 |
£232.00 |
| £720.00 |
£256.00 |
| £960.00 |
£340.00 |
Data engineer
| £640.00 |
£224.00 |
| £680.00 |
£232.00 |
| £720.00 |
£256.00 |
| £960.00 |
£340.00 |
Data ethicist
| £720.00 |
£256.00 |
| £960.00 |
£340.00 |
Data governance manager
| £680.00 |
£232.00 |
| £720.00 |
£256.00 |
| £960.00 |
£340.00 |
Data scientist
| £790.00 |
£256.00 |
| £860.00 |
£272.00 |
| £980.00 |
£300.00 |
| £1,040.00 |
£340.00 |
| £1,080.00 |
£360.00 |
| £1,180.00 |
£450.00 |
Machine learning engineer
| £1,040.00 |
£340.00 |
| £1,080.00 |
£360.00 |
Performance analyst
| £580.00 |
£224.00 |
| £640.00 |
£232.00 |
| £680.00 |
£256.00 |
| £720.00 |
£272.00 |
| £960.00 |
£340.00 |
Application operations engineer
| £720.00 |
£232.00 |
| £800.00 |
£240.00 |
| £880.00 |
£256.00 |
| £920.00 |
£272.00 |
| £980.00 |
£296.00 |
Business relationship manager
| £1,040.00 |
£340.00 |
| £1,080.00 |
£360.00 |
| £1,180.00 |
£450.00 |
Change and release manager
| £720.00 |
£232.00 |
| £800.00 |
£240.00 |
| £880.00 |
£256.00 |
Command and control centre manager
| £720.00 |
£232.00 |
| £800.00 |
£240.00 |
| £880.00 |
£256.00 |
| £920.00 |
£272.00 |
End user computing engineer
| £580.00 |
£224.00 |
| £640.00 |
£232.00 |
| £680.00 |
£256.00 |
| £720.00 |
£272.00 |
| £960.00 |
£340.00 |
IT service manager
| £640.00 |
£232.00 |
| £680.00 |
£232.00 |
| £720.00 |
£272.00 |
| £960.00 |
£340.00 |
Incident manager
| £640.00 |
£232.00 |
| £680.00 |
£232.00 |
Infrastructure engineer
| £580.00 |
£224.00 |
| £640.00 |
£232.00 |
| £680.00 |
£232.00 |
| £720.00 |
£256.00 |
| £960.00 |
£340.00 |
Infrastructure operations engineer
| £580.00 |
£224.00 |
| £640.00 |
£232.00 |
| £680.00 |
£232.00 |
| £720.00 |
£256.00 |
| £960.00 |
£340.00 |
Problem manager
| £640.00 |
£224.00 |
| £680.00 |
£232.00 |
Service desk manager
| £640.00 |
£224.00 |
| £680.00 |
£232.00 |
| £640.00 |
£224.00 |
| £980.00 |
£296.00 |
Service transition manager
| £640.00 |
£224.00 |
| £640.00 |
£224.00 |
| £640.00 |
£224.00 |
| £720.00 |
£256.00 |
Business analyst
| £600.00 |
£232.00 |
| £640.00 |
£224.00 |
| £680.00 |
£232.00 |
| £720.00 |
£256.00 |
| £800.00 |
£296.00 |
| £960.00 |
£340.00 |
Delivery manager
| £800.00 |
£296.00 |
| £960.00 |
£340.00 |
| £1,080.00 |
£360.00 |
| £1,180.00 |
£450.00 |
Digital portfolio manager
| £680.00 |
£232.00 |
| £720.00 |
£232.00 |
| £800.00 |
£256.00 |
| £960.00 |
£340.00 |
Product manager
| £800.00 |
£272.00 |
| £980.00 |
£300.00 |
| £1,000.00 |
£320.00 |
| £1,090.00 |
£340.00 |
| £1,180.00 |
£450.00 |
Programme delivery manager
| £1,180.00 |
£450.00 |
Service owner
| £980.00 |
£300.00 |
Quality assurance testing (QAT) analyst
| £600.00 |
£232.00 |
| £600.00 |
£232.00 |
| £820.00 |
£256.00 |
| £860.00 |
£272.00 |
Test engineer
| £600.00 |
£232.00 |
| £600.00 |
£232.00 |
| £820.00 |
£256.00 |
| £860.00 |
£272.00 |
Test manager
| £720.00 |
£256.00 |
| £800.00 |
£256.00 |
Development operations (DevOps) engineer
| £580.00 |
£224.00 |
| £680.00 |
£232.00 |
| £720.00 |
£256.00 |
| £780.00 |
£272.00 |
| £780.00 |
£272.00 |
| £920.00 |
£296.00 |
| £920.00 |
£296.00 |
| £980.00 |
£320.00 |
| £980.00 |
£320.00 |
Frontend developer
| £580.00 |
£224.00 |
| £720.00 |
£232.00 |
| £880.00 |
£256.00 |
| £920.00 |
£272.00 |
| £980.00 |
£296.00 |
| £1,060.00 |
£320.00 |
Software developer
| £580.00 |
£224.00 |
| £720.00 |
£232.00 |
| £880.00 |
£256.00 |
| £920.00 |
£272.00 |
| £920.00 |
£272.00 |
| £980.00 |
£296.00 |
| £980.00 |
£296.00 |
| £1,060.00 |
£320.00 |
| £1,060.00 |
£320.00 |
Accessibility specialist
| £580.00 |
£224.00 |
| £720.00 |
£232.00 |
| £880.00 |
£256.00 |
| £980.00 |
£296.00 |
Content designer
| £720.00 |
£224.00 |
| £880.00 |
£232.00 |
| £920.00 |
£256.00 |
| £980.00 |
£272.00 |
| £1,060.00 |
£296.00 |
| £1,140.00 |
£320.00 |
Content strategist
| £1,060.00 |
£320.00 |
Graphic designer
| £580.00 |
£224.00 |
| £720.00 |
£232.00 |
| £880.00 |
£256.00 |
| £920.00 |
£272.00 |
| £980.00 |
£296.00 |
| £1,060.00 |
£320.00 |
Interaction designer
| £580.00 |
£224.00 |
| £720.00 |
£232.00 |
| £880.00 |
£256.00 |
| £920.00 |
£272.00 |
| £980.00 |
£296.00 |
| £1,060.00 |
£320.00 |
Service designer
| £580.00 |
£224.00 |
| £720.00 |
£232.00 |
| £880.00 |
£256.00 |
| £920.00 |
£272.00 |
| £980.00 |
£296.00 |
| £1,060.00 |
£320.00 |
Technical writer
| £880.00 |
£256.00 |
| £980.00 |
£296.00 |
User researcher
| £580.00 |
£224.00 |
| £720.00 |
£232.00 |
| £880.00 |
£256.00 |
| £920.00 |
£272.00 |
| £980.00 |
£296.00 |
| £1,060.00 |
£320.00 |
Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
ISO/IEC 27001 accredited by
-
GMS INTERCERT SERVICES
-
ISO/IEC 27001 accreditation date
-
Wednesday 23 June 2021
-
What the ISO/IEC 27001 doesn’t cover
-
Not Applicable
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
ISO 9001 certification accredited by
-
GMS INTERCERT SERVICES
-
ISO 9001 accreditation date
-
Thursday 13 March 2025
-
What the ISO 9001 doesn’t cover
-
Not Applicable
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
Yes
-
CSA STAR accreditation date
-
Friday 1 March 2024
-
CSA STAR certification level
-
Level 1: CSA STAR Self-Assessment
-
What the CSA STAR doesn’t cover
-
Not Applicable
-
PCI certification
-
Yes
-
PCI DSS certification accredited by
-
Sysnet Global Solutions
-
PCI DSS accreditation date
-
Thursday 12 October 2023
-
What the PCI DSS doesn’t cover
-
Not Applicable
-
Cyber essentials
-
Yes
-
Cyber Essentials Certificate Number
-
E7f12ebf-757f-4ba2-b918-a2e69c4308b5
-
Cyber essentials plus
-
Yes
-
Cyber Essentials Plus Certificate Number
-
Dea421ad-56e2-44f5-ae1d-8208ca0ca92b
-
Other security certifications
-
Yes
-
Any other security certifications
-
- SOC1 TYPE 2
- SOC2 TYPE 2
- ISO 27001:2022, 27701
- HIPPA Compliant
- GDPR
Social value
-
Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Activities to cascade good practice on fair working conditions throughout the supply chain
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
-
Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Volunteering opportunities for staff
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
-
Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
-
How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
-
How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
-
How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
-
Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
Service documents
Request an accessible format
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jawad.a.khan@visionet.com.
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