Skip to main content

Help us improve the Digital Marketplace - send your feedback

Deloitte LLP

AWS Architecture & Engineering

The service provides proven methods combining Deloitte’s deep industry experience with industry-leading AWS cloud technologies to empower business transformation, innovate faster and grow ahead of the curve. Deloitte has a strong reputation for delivering smartly designed, fully integrated solutions for Government & Public Sector clients using Amazon Web Services.

Features

  • Deep engineering and architecture skills across the AWS platform
  • Tooling expertise including: Terraform, Ansible, Puppet, Jenkins and AWS-native tools
  • Expertise across public sector with tailored end-to-end client industry solutions
  • Automate and accelerate cloud adoption with Infrastructure-as-Code (IAC) migration tooling
  • Refactor, rearchitect, and modernise infrastructure and applications
  • Business transformations through machine learning and data science expertise
  • DevOps transformation leveraging automation, Continuous Integration and Continuous Delivery
  • Leverage purpose-built IoT solutions and enable real-time decision making
  • Cloud strategy spanning Cloud feasibility, FinOps, modernisation and migration advisory
  • Contact centre transformation powered by Amazon Connect

Benefits

  • Achieve organisational change and tangible business outcomes from adopting Cloud
  • Modernise your application and infrastructure estate using AWS services
  • Innovate, increase business agility, and reduce costs through usage-based charging
  • Empowered enterprise transformation led by Deloitte
  • Reduces legacy infrastructure by migrating services to AWS services
  • Migration approaches tailored to support your specific business change needs
  • Enable better decision making through cutting-edge AI insights
  • FinOps services supporting organisations operate more cost effectively in cloud
  • Platforms and environments that offer increased adaptability, scalability and speed
  • Increase sustainable cloud solutions

Pricing

£450 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectorbidteam@deloitte.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 2 3 1 9 3 1 7 0 1 4 8 8 5 7

Contact

Deloitte LLP Donna Farrell
Telephone: 0207 303 0913
Email: publicsectorbidteam@deloitte.co.uk

Planning

Planning service
Yes
How the planning service works
Deloitte’s Government & Public Sector practice is committed to improving public outcomes and helping government agencies provide faster services through the cloud. Whether you are planning your migration strategy, looking to further improve an existing cloud deployment, or seeking to secure and operate your cloud, Deloitte can assist.

Deloitte has both industry and technical experience, and our professionals are hands-on and equipped with the appropriate knowledge tools and accelerators to deliver consulting and implementation engagements including:

• Cloud service capabilities, ranging from cloud strategy / business case, design and engineering, cloud native development, migration, operating model and security services.
• Extensive experience delivering global cloud & infrastructure transformations programs, including Datacentre Exit and M&A activity.
• Deep expertise in human factors (change, training, on-boarding, adoption) and cloud financials, governance and operating model expertise.
• Cyber & Risk services including Cloud Risk Operating Model Design, Cloud regulatory compliance and programme governance
Planning service works with specific services
Yes
Hosting or software services the planning service works with
AWS

Training

Training service provided
Yes
How the training service works
Deloitte has a number of in-house training programmes that it can make available to Buyers, including specialist AWS courses, as well as broad supporting skills such as tooling (e.g. Terraform), methods (Agile, DevOps) and migration planning. In addition our partnership with AWS gives us access to a number of vendor led programmes to help our customers with your cloud solutions including technical resources, investments and platform credits.
We can also support on 'on the job training' by working side by side with Buyer resources in day-to-day delivery, allowing for knowledge transfer and upskilling on an ongoing basis.
Training is tied to specific services
Yes
Services the training service works with
AWS

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our service helps buyers with any part of their cloud adoption, migration or transformation journey. We understand that the challenges in achieving this are often different based on the user needs, organisational context and strategy, security considerations, technology maturity and application estate within our clients. This enables us to work closely with organisations to build solutions which support their specific strategic, commercial or operational requirements.
Deloitte’s end-to-end cloud migration approach considers 7 routes to an optimised cloud deployment (including hybrid cloud and workload retirement), underpinned by delivery leadership, migration expertise and programme/project management. Our approach considers:
1. Refactor: Modernise apps and migrate to cloud;
2. Replatform: Upgrade core infrastructure components to enable cloud migration;
3. Repurchase: Migrate business workolads to a Cloud ready product or app;
4. Rehost: Migrate to cloud As-Is with minimal infrastructure changes;
5. Relocate: Move whole VMWare stack, or physically move hardware as an interim step to Cloud;
6. Retain: Leave application on premise for security or efficiency reasons; and
7. Retire: Withdraw application from service

An optimal path for many organisations involve several, or all of the above, and we will develop a bespoke migration plan that best suits your business needs for cloud.
Setup or migration service is for specific cloud services
Yes
List of supported services
AWS

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
The service may be used specifically to perform quality reviews or to provide design authority and quality assurance to ensure delivery activities adhere to the agreed patterns and standards. Quality reviews may consider high level strategy or may provide route cause analysis and recommendations against specific issues or questions of priority to the buyer. Architectural governance can be provided to manage technical risk and ensure adherence to overarching design involving mixed delivery teams and/or multiple SI partners. The service may be used to identify business need, technical risk, volumetrics and NFRs in support of performance testing.
Security testing including penetration testing can be performed where required by the Buyer.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CHECK
  • CREST

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
Deloitte's Cloud Managed Services (CMS) capability is built from the ground up and forms a key part of Deloitte's "Transform-to-Operate" engagements. We leverage our deep experience across industry verticals supporting cloud solutions, with the right mix of hands-on skilled resources and a rich partner eco-system. Key features of Deloitte cloud managed services include:

o Single service-team that seamlessly integrates between cloud infrastructure, security and application support services to provide the support needed as one integrated team.
o Consistent use of industry best practices, standardised methods, tools, and templates to minimise risks. This standardised process provides a value-based methodology that optimises value in every phase of the managed services life cycle.

o Broad Capability Scope, recently scoring highest in 'Critical Capabilities' by Gartner.
o Experience and expertise of Deloitte’s trained and certified talent to provide end to end cloud services including design, build, transition, support and optimisation.

o Relentless focus on automation, a key success factor in any cloud hosting solution, with our dedicated resources focused on automation and continuous improvement through automation.

o Integrated cyber security, risk and compliance: Deloitte has a security first approach and a strong emphasis on cyber security, risk and compliance

Service scope

Service constraints
Where service constraints exist of a general nature, they would usually be addressed in the Service Definition document. These and any other constraints would be discussed with the client prior to placing the Order. This includes constraints that are specific to the client or the client’s situation or that need to be addressed before delivery of the service. We will rely on the client to bring to our attention, before the order is agreed, any specific constraints that need to be addressed including those that could impact on quality, service levels, costs or duration of the engagement.

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
We provide dedicated support from a project team, led by a Lead Engagement Partner who is accountable for the delivery of our service. This support is part of our service, and is provided throughout the duration of our service provision. It is typically available during working hours (Monday to Friday) but, with agreement, we can provide service and support for critical deadlines outside these hours.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI Assurance UK Limited
ISO/IEC 27001 accreditation date
04/01/2022
What the ISO/IEC 27001 doesn’t cover
The scope of the Information Security Management System is limited to the scope of Deloitte LLP and its subsidiaries in the UK, Gibraltar, Switzerland and Liechtenstein.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Deloitte is committed to delivering effective stewardship of the natural environment both with our clients and within communities. We do this through our methodologies, how we run projects, how we work in partnership with our Social Value Delivery Partners and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the Social Value Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of commitments.
We have infrastructure in place to deliver against this theme. Our Social Value Team manages our ecosystem of Social Value Delivery Partners, and shapes our commitments for delivering additional environmental benefits and influencing environmental improvement and protection. This is done in collaboration with our WorldClimate team, Responsible Business team and Net Zero Transformation, Strategy and Innovation Team.
Our WorldClimate strategy focuses on four objectives where we can make the biggest impact: achieving Net Zero by 2030: Operating Green; empowering individuals through education and sustainability challenges/tools; and engaging ecosystems by collaborating with our clients, alliance partners, NGOs, industry groups, suppliers, and others to address climate change at a systems and operations level.
Our engagement teams can undertake volunteering activities with our climate related Social Value Delivery Partners as social value commitments, contributing to habitat creation and increasing biodiversity (e.g. WWT, WDC). We also have partnerships where we can co-design commitments around green skills, green jobs and carbon literacy.

Covid-19 recovery

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met.
Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

Tackling economic inequality

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met.
Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

Equal opportunity

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met.
Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

Wellbeing

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with the wellbeing theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/ communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to an engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated Social Value Team provides the bidding and governance infrastructure to support engagement teams. The team manages our ecosystem of Social Value Delivery Partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes of improving the health and wellbeing within the contract workforce and community cohesion are met.
We have an extensive programme of wellbeing initiatives, tools and events to support our contract workforce. Our Future of Wellbeing team also specialises in wellbeing impact measurement, strategy, and culture, and can work with clients on improving these areas in their organisation. Their methodology is informed by best practice from around the world (e.g. CIPD, COMB-model of behaviour change, World Happiness Report, BSI ISO 45003, Thriving at work standards Stevenson/Farmer, City Mental Health Alliance).

Pricing

Price
£450 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectorbidteam@deloitte.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.