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DATALYNX LIMITED

Cloud Data Management Support

The Cloud Data Management Support Service provides support to national projects and programmes delivering or running a secure national cloud or on premises systems; and to those Police Forces and other Law Enforcement agencies who provide data to those National Cloud Systems.

Features

  • Data management
  • Data feed development
  • Landscape assurance
  • Information assets dashboards
  • Data management support
  • Onboarding service
  • API development
  • Data quality

Benefits

  • Complete end-to-end service
  • Standardised data migration methodology
  • Cost effective
  • Low risk
  • Experience with a range of tooling to support delivery
  • Experienced, security cleared consultants
  • Cyclical development
  • Tested, repeatable migration
  • Extensive police and law enforcement agencies experience

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at support@datalynx.net. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

1 2 3 3 7 6 3 9 9 7 5 0 4 1 9

Contact

DATALYNX LIMITED Fred Keeling
Telephone: +44 (0)7782523923
Email: support@datalynx.net

About your service

Service categories

Cloud Support Services

Ongoing Support

  • Product support capabilities
  • Logging and management of incidents
  • Reporting and proactive results analysis
  • Dispatch of service technicians and/or parts
  • End user training coordination
  • Other

Service scope

Service constraints
Nil

User support

Email or online ticketing support
Yes
Support response times
Reasonable endeavors basis
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support levels vary from project to project and are identified and agreed with the customer during the scoping phase.

Cloud support engineers are provided on an on-call basis. Rates are outlined the the G-Cloud rate card.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Developed Vetting (DV)

Pricing

Discount for educational organisations
Yes

Architecture roles

Data architect
Role level UK Rate Offshore Rate
Data architect £1,400.00
Senior data architect £1,725.00
Chief data architect £1,725.00
Security architect
Role level UK Rate Offshore Rate
Security architect £1,175.00
Lead security architect £1,400.00
Principal security architect £1,725.00
Solution architect
Role level UK Rate Offshore Rate
Solution architect £1,400.00
Lead solution architect £1,725.00
Technical architect
Role level UK Rate Offshore Rate
Technical architect £1,175.00
Senior technical architect £1,400.00
Lead technical architect £1,725.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,725.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £255.00
Analytics engineer £585.00
Senior analytics engineer £980.00
Lead analytics engineer £1,325.00
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £255.00
Data analyst £835.00
Senior data analyst £980.00
Principal data analyst £1,175.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £980.00
Senior data engineer £1,175.00
Lead data engineer £1,325.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £1,175.00
Head of data governance £1,325.00
Data scientist
Role level UK Rate Offshore Rate
Principal data scientist £1,325.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £1,250.00
Lead machine learning engineer £1,450.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £255.00
Junior business analyst £395.00
Business analyst £835.00
Senior business analyst £980.00
Lead business analyst £1,175.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £395.00
Delivery manager £835.00
Senior delivery manager £980.00
Head of (Agile) delivery management £1,175.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £395.00
Product manager £835.00
Senior product manager £980.00
Lead product manager £1,175.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,325.00
Service owner
Role level UK Rate Offshore Rate
Service owner £1,325.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £835.00
QAT analyst £585.00
Senior QAT analyst £980.00
Lead QAT analyst £835.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £835.00
Test engineer £980.00
Senior test engineer £1,175.00
Test manager
Role level UK Rate Offshore Rate
Test manager £835.00
Head of test £1,175.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Junior DevOps engineer £640.00
DevOps engineer £1,085.00
Senior DevOps engineer £1,250.00
Lead DevOps engineer £1,450.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
Saturday 26 April 2025
What the ISO/IEC 27001 doesn’t cover
Nil
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
Citation ISO Certification
ISO 9001 accreditation date
Monday 13 November 2023
What the ISO 9001 doesn’t cover
Nil
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
47602dd9-5e11-44d8-8abf-c19425406275
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
E5e93b74-8975-4a8d-8a50-7909af59dbee
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at support@datalynx.net. Tell them what format you need. It will help if you say what assistive technology you use.