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3C Consultants

Data quality management

A managed service to support good quality data in social housing, care and other public sector organisations. This includes data governance frameworks, data strategies, data skills competencies and testing, data maturity assessments, data audits, data cleansing, data profiling, business intelligence, dashboard development, data migration, and a Fractional CIO service.

Features

  • Data governance framework to ensure good data quality management.
  • Management of data quality tool, including indexing and rule development.
  • Development of data strategies.
  • Risk management.
  • Fractional CIO to provide strategic support and guidance.
  • Development of data competencies requirements and training plans.
  • Business intelligence and dashboard development.
  • Data audits and data cleansing.
  • Data maturity assessments.

Benefits

  • Provides assurance to boards/executive teams that data is robust.
  • Supports data driven business transformation.
  • Be able to demonstrate effective data management to the regulator
  • Ensure compliance with the new consumer standards
  • Access to the information you need when you need it.
  • Be able to improve your data quality.
  • Ensure your business has the skills to use data effectively.

Pricing

£500 to £1,300 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@3cconsultants.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 2 3 5 4 3 2 9 5 1 0 5 3 9 6

Contact

3C Consultants Colin Sales
Telephone: 0333 900 3003
Email: info@3cconsultants.co.uk

Planning

Planning service
Yes
How the planning service works
One of the key elements of an implementation of cloud applications, is ensuring that data to be migrated to the new service is of good quality. We work with customers to create a plan for migration to the cloud including:
What data to take across, how much history will you need.
What to do with data not migrated to the new service.
Preparation steps for migrating data - including development of programmes of work to cleanse data.
How to manage the migration and reconciliation of data.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Our mission is to empower people to create social value through the best use of data, technology and digital services. Our consultants our trained to coach and mentor so that our work can be continued long after we are gone.
Training is interactive and exercise-focused and is run either remotely or in-person. Participants save their work and share with other trainees in the session.

Data management training is for non-technical staff. Covering everyday use, it allows users to navigate our 3C Data Logic software and monitor data areas. With regards to data management, users are taught to create and publish their own rules and analysis within the system.
Training is tied to specific services
Yes
Services the training service works with
3C Data Logic

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We will assess the quality of data to be taken across and provide assurance as to the quality. During the migration phase, we will use our 3C Data Logic tool to reconcile the data, removing the need for data testing and supporting performance and quality testing of the new software with reliable data.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
We host the 3C Data Logic tool and provide support on that tool.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
For our data tool, we respond within four hours, for other services we will respond within two working days.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We aim to be as responsive as possible and will set out individual support levels within a service level agreement at the point of contract.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

This service allows the customer to minimise the amount of data held, reducing the requirement for data storage and the amount of data to be processed, both of which will reduce processing power required. Our service allows the customer to ensure that data on performance of heating systems, window glazing and insulation is accurate and accessible for use in decision-making, and supporting the journey to net zero.

Internally 3C has a strategic ambition to reduce our carbon footprint.
As 3C hasn’t got a main office, this is already a positive environmental position to be in.
Further action has been taken to reduce 3C's impact to climate change:
• All staff to minimise travel, utilising collaboration via video conference wherever possible.
• Where there is a necessity for travel, utilise public transport where reasonably appropriate.
• Using laptops as opposed to desktops as far as possible
• All staff to utilise the Ecosia.org search engine (planting trees for online searches)
• Support and buy from companies that are environmentally responsible and sustainable.

Tackling economic inequality

3C is a specialist provider of data and ICT consultancy to the social housing sector in the UK and Ireland. Our mission is to empower people to deliver social value through the best use of data, technology and digital services.

We are therefore actively committed to the purpose of tackling economic inequality by assisting organisations to support their customers find and thrive in homes provided by the organisation. Our services not only enable tackling economic inequality but also support our customer to achieving this goal too.

Equal opportunity

3C is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

Our employees are our most valuable asset and we know that in order to deliver excellent services to our customers we need to recruit and retain the best people. We want to ensure that our team is truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

As an employer, 3C is committed to equality and values diversity within its team. Our goal is to ensure that these commitments, reinforced by our values, are embedded in our day-to-day working practices with all our customers, colleagues and partners.

As a service provider, 3C is committed to ensuring that there is no unlawful discrimination of customers or the public.

Wellbeing

3C recognises that some people will have additional needs in carrying out their duties properly. 3C will endeavour to amend the role or provide additional support to enable an employee with additional needs to carry out the role.

3C recognises that people’s personal circumstances differ one from the other and vary throughout an individual’s working life. For this reason, opportunities for flexible working will always be available including reduced hours or part time working, compressed hours, variations to the standard working day or week and zero hours’ contracts.

We will ensure that employees working flexibly have the same opportunities for personal development and promotion as full-time colleagues. The treatment of pay and benefits for employees on flexible working arrangements will be consistent with full time entitlements and wherever possible.

Pricing

Price
£500 to £1,300 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@3cconsultants.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.