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MISCO TECHNOLOGIES LIMITED

Misco - SASE

Misco–SASE is a Secure-Access-Service-Edge (SASE) platform combining Zero Trust security and enterprise networking, delivered using Cloudflare’s global connectivity platform. The service enables organisations to replace multiple hardware and point solutions with a consolidated, cloud-based security model, providing secure access control and secure web gateway capabilities through a unified control plane.

Features

  • Zero Trust access control using configurable application access policies.
  • Identity-based access enforcement for applications and services.
  • Cloud-native secure web gateway for internet traffic protection.
  • DNS, HTTP and Layer 4-7 traffic filtering.
  • Protection against ransomware, phishing and malicious web threats.
  • Clientless and client-based deployment options.
  • Secure access for remote users and distributed offices.
  • Cloudflare WARP client support for device connectivity.
  • Privacy-focused DNS resolution using Cloudflare 1.1.1.1.

Benefits

  • Reduces risk of unauthorised application and network access.
  • Improves security for remote and hybrid working environments.
  • Simplifies secure access without traditional network appliances.
  • Protects users from web-based threats and malware.
  • Enables consistent security policies across locations and users.
  • Improves visibility and control of user internet activity.
  • Supports Zero Trust security adoption.
  • Enhances user experience with cloud-delivered security

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at frameworks@misco.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

1 2 3 9 0 9 0 9 6 0 7 1 2 1 8

Contact

MISCO TECHNOLOGIES LIMITED Victoria Trivett
Telephone: 01933 718439
Email: frameworks@misco.co.uk

About the service

Service categories
  • Cloud Support Services
    • Security Services
      • Other
        • Other

Service scope

Service constraints
The service requires reliable internet connectivity and supported, up-to-date devices with operating system and software patching applied in line with manufacturer or vendor guidance. The service is offered with a minimum commitment of 250 users across the Cloudflare Access and Cloudflare Gateway components.

User support

Email or online ticketing support
Yes
Support response times
Support response times are provided in line with enterprise support service levels and vary depending on incident severity. Higher-severity issues receive prioritised response, including outside standard business hours where applicable. Support is available at weekends for critical incidents. All support requests are managed remotely through the service’s support channels.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Support is provided through an enterprise-grade support model aligned to the service offering. Support requests are logged and managed remotely via the supplier’s support channels and are prioritised based on incident severity.

The service includes access to enterprise support, which provides defined response targets for different severity levels, including prioritised handling of critical incidents and access to out-of-hours support where applicable. Lower-severity issues are handled through standard support queues in line with agreed service levels.

Support costs are included within the service pricing for the enterprise support level offered. Any variations to support coverage or additional support options are agreed contractually at call-off and reflected in the service pricing.

Where applicable, customers may be supported by specialist technical resources, including access to cloud support engineers. Technical account management services may be available as part of enterprise support arrangements, depending on the agreed service scope.

Supplier type

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Cloudflare Inc

Staff security

Staff security clearance
Other security clearance
Government security clearance
Baseline Personnel Security Standard (BPSS)

Pricing

Discount for educational organisations
No

Architecture roles

Network architect
Role level UK Rate Offshore Rate
Associate network architect £680.00
Network architect £1,000.00
Lead network architect £1,200.00
Solution architect
Role level UK Rate Offshore Rate
Solution architect £760.00
Principal solution architect £960.00
Technical architect
Role level UK Rate Offshore Rate
Technical architect £680.00

IT operations roles

End user computing engineer
Role level UK Rate Offshore Rate
End user computing engineer £360.00
Senior end user computing engineer £520.00
IT service manager
Role level UK Rate Offshore Rate
IT service manager £680.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Infrastructure engineer £560.00
Senior infrastructure engineer £640.00

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
CDL Group Ltd
ISO/IEC 27001 accreditation date
Thursday 27 November 2025
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
ISO 9001 certification accredited by
CDL Group Ltd
ISO 9001 accreditation date
Thursday 27 November 2025
What the ISO 9001 doesn’t cover
N/A
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Cyber essentials plus
Yes
Cyber Essentials Plus Certificate Number
7cd28e47-869c-47f3-b33a-f8672b44e347
Other security certifications
No

Social value

Mission: Make Britain a clean energy superpower

To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
Mission: Break down barriers to opportunity

By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at frameworks@misco.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.