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Reading Room

Drupal, PHP CMS development, deployment and support

Our Drupal consultancy services support organisations in the implementation of cloud-hosted Drupal systems and maximise the benefit they get from the Drupal platform. Our extensive Drupal experience ranges from small campaign sites to major government departments. We have two Drupal Grand Master Certified developers as lead engineers.

Features

  • Drupal digital strategy.
  • Drupal implementation and support.
  • Drupal performance reviews.
  • Drupal software architecture and cloud-hosted infrastructure design.
  • Business analysis to support deployment and workflow.
  • Content strategy and development for Drupal.
  • User experience research and creative design.
  • Scalable cloud hosting solutions for Drupal environment.
  • Upgrade to latest version of Drupal

Benefits

  • Drupal implementation assurance - planning, implementation and adoption.
  • Scalable cloud platform to respond to changing needs.
  • Ensure alignment to business strategy and priorities.
  • Increase performance against KPIs.
  • Improve resilience, security and stability of your Drupal deployment.
  • Align with Drupal development roadmap.
  • Project total cost of ownership including hosting and managed services.
  • Content workflow and publishing rights assistance.
  • Accessibility champions
  • Grand Master Certified Lead Developers

Pricing

£825 to £1,400 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Marisa.Hadleigh@rippleffect.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 2 3 9 4 7 0 4 4 0 3 1 4 4 8

Contact

Reading Room Marisa Hadleigh
Telephone: 07412362920
Email: Marisa.Hadleigh@rippleffect.com

Planning

Planning service
Yes
How the planning service works
We have a dedicated technical consultancy team who can assist in the planning around implementation of the Drupal platform and the hosting options around this.

We are Drupal Partners, helping us to align your deployment with Drupal’s development roadmap and future proof your use of the Drupal platform.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We can provide training for day-to-day Drupal content management and for systems administrators and site managers. Training can be tailored bespoke to customer requirements, and delivered using both onsite and webinar sessions.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our managed services team are experienced at migrating clients to Drupal from previous versions and from third party content management systems such as Sitecore and Umbraco. We can help plan the process, configure your Drupal deployment and assist with the migration of content and data.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We can help you to develop a test strategy for your use of the Drupal platform, including unit tests, system testing, functional testing, and integration testing.

We have a dedicated QA team of test engineers in-house. We can help you achieve accessibility accreditation, for the websites you publish from Drupal and for the Drupal administration and content management interface.

We are also able to provide performance testing, either internally using Loadstorm software, or through independent specialist partners.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CHECK
  • CREST

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We offer a range of support services from annual support contracts through to 24/7 managed services with a Service Level Agreement for guaranteed incident response times.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
We can agree specific SLAs as required.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
SLAs can be agreed against individual customer requirements.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
QMS International
ISO/IEC 27001 accreditation date
08/02/2022
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Tackling economic inequality
  • Equal opportunity

Tackling economic inequality

As a business we are committed to training and engaging with aspiring young talent. We have a policy of recruiting a team with junior members who are then assigned mentors to grow and develop their skills.

Our culture is inclusive and our workforce diverse - wether its demonstrating active roles for female role models in our leadership team or promoting gender neutral policies - we advocate for the people, not the race, colour or creed.

Equal opportunity

As a business we are committed to training and engaging with aspiring young talent. We have a policy of recruiting a team with junior members who are then assigned mentors to grow and develop their skills.

Our culture is inclusive and our workforce diverse - wether its demonstrating active roles for female role models in our leadership team or promoting gender neutral policies - we advocate for the people, not the race, colour or creed.

Pricing

Price
£825 to £1,400 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Marisa.Hadleigh@rippleffect.com. Tell them what format you need. It will help if you say what assistive technology you use.