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TALEOS CONSULTING LIMITED

Enterprise Data Governance

Our Data Governance Framework focuses on leveraging data quality, data governance and data management principles as a means to drive the usage of data as a corporate asset with a view to optimising business efficiency and effectiveness in alignment with business objectives.
Our approach is to start small, demonstrating value.

Features

  • Defining a Data Vision and Stratgy
  • Defining and implementing data governance structures
  • Building a Data Organisation
  • Building a Data (MDM) Service Management Capability
  • Defining Data Definitions and Standards
  • Data Quality & Cleansing
  • Data Tools and Technologies
  • Dealing with behaviours and cultures to data change
  • Building the data enabling processes

Benefits

  • Management of data as a corporate asset
  • Shared awareness and common understanding of data
  • Awareness of where the authoritative source for certain data is
  • Master Data Management
  • Ability to drive cost savings & cost avoidance
  • Ability to make informed decisions based on clean data

Pricing

£750 to £1,500 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at vinay@taleosconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 2 4 5 4 9 8 5 4 5 4 1 1 8 7

Contact

TALEOS CONSULTING LIMITED Vinay Dhawan
Telephone: +44 (0) 203 488 2927
Email: vinay@taleosconsulting.com

Planning

Planning service
Yes
How the planning service works
Our unique approach to Data Governance and Master Data Management consulting is based on understating the business drivers, the pain points and data integrity issues (drivers) along with which data sources, producers and consumers are to be covered (scope). Data landscapes have proven very effective at showing business stakeholders what is wrong with their data architecture (in a non-technical way)
The Taleos Consulting Framework comprises of ten distinct components that come together to provide an operating model that ensures information is available to business in a clean, consistent and timely manner. It is positioned as a guideline and solution roadmap which seeks to define the key elements critical for a master data management change programme
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Taleos Consulting can design and run training programmes to build our customers’ in-house analytical capabilities, in order to better exploit cloud services data.
We provide user-centric, experiential learning to staff, using live cloud data where possible, to allow analysts to undertake real-world simulations relevant to their job roles.
We provide rapid up-skilling through a number of four-week intensive learning and development courses.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
The planning stage we will focus on the first 2 phases or our approach i.e. “Initiate” and “Assess”. Taleos Consulting will carry out a number of key activities as part of these to phases as listed below.
Project Phase: Initiate - Key Activities:
Set-up the MDM project, organisation and infrastructure
Mobilise the team and identify key stakeholders
Establish project level governance and agree deliverables
Discuss and confirm ambition level
Define the detailed scope and approach of the project
Project Phase: Assess - Key Activities:
As part of this phase we will review & assess current-state of Data Develop future-state vision and High Level Design
Current- / future-state gap analysis
Formulate future-state strategy & roadmap
Design high-level standard operating model (incl. governance and processes)
Develop case for change
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Very often we have seen a number of large, complex, technology programmes fail either immediately post deployment into the production environment or more often the delivery has been delayed or run into difficulties due to process, design, resource or testing issues.
Our quality assurance framework helps maintain control and quality of delivery. Its key tenets are also embedded in our delivery methods, allowing for specific synergies.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Buyer hosting or software
How the support service works
We provide both on-site and offline support to our clients through our helpdesk and first and second line support.
As a small and dedicated organisation, we pride ourselves in our ability to provide our clients with a full hands-on support, ensuring they have the benefit of experts on hand as and when required, as part of the service offering.
We have the ability to provide a full service management team to be based on-site or offsite

Service scope

Service constraints
Not Applicable

User support

Email or online ticketing support
Email or online ticketing
Support response times
08:00 to 20:00 Monday to Friday and 09:00 - 17:00 on Weekends and Public Holidays
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
At Taleos we are committed to ensuring that everyone, regardless of ability, can use our products and services. We are continually working on improving them in line with accessibility standards. For all our web products, we use a number of templates specifically designed with accessibility in mind. All of the coding on our site is done to make it accessible as possible, including images, text, graphics and site structure, as well as enabling inbuilt accessibility components where available.
Support levels
All Taleos Consulting clients and engagements benefit from a dedicated Technical Account Manager.
Help Desk: A dedicated help desk 9-5 Monday to Friday, however an out of hours number is available 24/7
First and Second line support, usually within 4 hours on weekdays and 8 hours on weekends and public holidays

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity

Fighting climate change

Taleos Business Assurance service helps government agriculture departments develop a a robust and coherent framework of measures to underpin the future agriculture support regime, ensuring delivery of high-quality food production, climate mitigation and adaptation, and nature restoration. Our capabilities and services underpin the programmes of work being undertaken to reduce greenhouse gas emissions through a Just Transition to a net zero economy and society, ensuring the journey is fair and creates a better future for everyone.

Equal opportunity

Equality of opportunity is a social ideal that combines concern with freedom and equality, and this social ideal provides a vision of how we as an organisation operate.
Taleos Consulting is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
Taleos Consulting, in providing services is also committed against unlawful discrimination of customers or the public.
1. Provide equality, fairness and respect for all in our employment, whether temporary, part-time or full-time
2. Not unlawfully discriminate because of the Equality Act 2010 protected characteristics of:
• age
• disability
• gender reassignment
• marriage and civil partnership
• pregnancy and maternity
• race (including colour, nationality, and ethnic or national origin)
• religion or belief
• sex
• sexual orientation
3. Oppose and avoid all forms of unlawful discrimination. This includes in:
• pay and benefits
• terms and conditions of employment
• dealing with grievances and discipline
• dismissal
• redundancy
• leave for parents
• requests for flexible working
• selection for employment, promotion, training or other developmental opportunities
Taleos Consulting is commited to encouraging equality, diversity and inclusion in the workplace as they are good practice and make business sense, while also create a working environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.

Pricing

Price
£750 to £1,500 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at vinay@taleosconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.