MEDSAN CONSULTANCY LTD.

Medsan Cloud Support

Medsan provide below services to its clients:

IT Consultancy
Software Development- SaaS application, Mobile App, WebApp, Bots
Artificial Intelligence Support
Microsoft Dynamics 365/PowerApps Support
Cloud Computing - Architecture, DevOps, Automation

Features

• IT Strategy and Roadmap
• System Design and Architecture
• Mobile App Design and Development
• Software Architecture , Development and Support
• DevOps, CI/CD pipelines, Automation Testing
• Dynamics 365 and Office 365
• AI and Machine Learning models
• IT resources and support

Benefits

• Improve effectiveness and efficiency
• Reduce deployment time
• Improve productivity
• Save costs
• Reduce corporate and departmental risk
• Increase Automation
• Foster Creativity and Innovation
• Deliver collaborative working

£150 to £850 a user a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sandeep.tyagi@medsan.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

124624890885699

Contact

Sandeep Tyagi
07795591682
sandeep.tyagi@medsan.co.uk

Planning

• Planning service: Yes
• How the planning service works: We provide expert project planning services for cloud hosting, no matter it is a mobile app or webapp or application/software hosting. Our experts can produce a detailed project plan highlighting end to end implementation plan including Analysis, Design, Construct, Testing, Cut Over, Deployment and Benefit Realisation
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We have dedicated trainers who can offer software and hosting services training, we do not limit ourselves to any specific platform, rather we work with our clients to understand their requirements and craft the training solutions accordingly.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We offer expert services to migrate application/software/data from on premise to hosted cloud e.g. migrating a software that is hosted within on premise data centre to either Azure or AWS or Google cloud including frond end and backend. We do not limit ourselves on technical stack, we have expertise in .Net, React, Angular, Flutter, MongoDB, SQL, MySQL, Ionic, Java, etc.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Yes, we have experts who can carry out Regression Testing, Integration Testing, Performance Testing as per the requirements. ; ; Also, we offer automation testing where our experts can develop automation test cases and can run the suite based on requirements

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We work with our clients to understand their technology stack, get the knowledge transfer, document their processes and start to provide support for their software, apps and infrastructure

Service scope

• Service constraints: NA

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA; ; All emails are responded within 4 Hrs; First response on all support tickets is provided within 4 Hrs
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Pen testing , interface testing has been done
• Support levels: First Level; Second Level; Third Level support is provided

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We offer services that focuses on reducing the carbon footprint

  Equal opportunity

  We have a policy not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

  Wellbeing

  We provide designated time off that employees can use to recharge themselves, putting them in the right headspace for their jobs. We trust our team is taking care of themselves during this period, whether it means lounging at home or going to the city or Meditating.

Pricing

• Price: £150 to £850 a user a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sandeep.tyagi@medsan.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.