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ACS TECHNOLOGY GROUP LTD

ACS Cloud Security Services

ACS offer full cloud software services, including technical support, maintenance of security solutions, security monitoring, threat-hunting, and incident response. This encompasses Endpoint Security with Patch My PC, Gateway Security, Network Security, and Cloud Security services featuring Cisco Duo and Cisco Umbrella. Service includes admin & management of security policies &configurations.

Features

  • Proactive Threat Detection
  • Comprehensive Device Protection
  • Data Safeguarding
  • Secure Connectivity
  • Robust Protection
  • Enhanced Web and Email Security
  • Zero Trust Framework
  • Intelligent Security Coordination
  • Proactive Threat Management
  • Vulnerability Assessment

Benefits

  • Enhanced Security Posture
  • Operational Efficiency
  • Regulatory Compliance
  • Proactive Threat Detection
  • Strategic Security Insights
  • Strategic Risk Management
  • Advanced Intelligence
  • Enhanced Threat Visibility
  • Streamlined Compliance
  • Strategic enhancement of cybersecurity awareness

Pricing

£1 to £1,200 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ben.townend@acsgroup.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 2 5 7 1 2 6 1 9 4 1 8 3 4 7

Contact

ACS TECHNOLOGY GROUP LTD Ben Townend
Telephone: 01274 556091
Email: ben.townend@acsgroup.co.uk

Planning

Planning service
Yes
How the planning service works
A comprehensive planning service for cloud, gateway, edge, and network security encompasses a suite of solutions designed to protect digital assets and ensure business continuity. This service includes:

- **Endpoint Security Services** with advanced threat detection, device protection, and data safeguarding, enhancing the security posture and ensuring operational efficiency.
- **Gateway and Edge Security Services** offering secure connectivity, robust protection, and a Zero Trust framework, fortifying defences against unauthorized access and cyber threats.
- **Network Security Services** providing vulnerability assessments, proactive threat management, and strategic security insights, maintaining network integrity and compliance assurance.

Additional benefits include operational resilience, streamlined compliance, enhanced threat visibility, and cybersecurity awareness, making users the first line of defence. Managed services like MDR and XDR alleviate the burden on IT teams, allowing for strategic task focus. Regular security audits, penetration testing, and user awareness training instil a strong cybersecurity culture, providing resilience against cyber threats and safeguarding the organization's reputation in a dynamic digital landscape.

This strategic approach to security planning ensures a robust defence against a variety of cyber threats, offering a comprehensive defence and peace of mind for businesses navigating the evolving cyber threat landscape.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
To devise a setup and migration strategy for comprehensive security services, follow these steps:

1. **Assessment:**
- Conduct an audit of the existing security infrastructure.
- Determine regulatory compliance needs and business goals.

2. **Strategy Development:**
- Outline a detailed migration plan with schedules, resource allocation, and contingency plans.
- Prepare for endpoint security with measures for threat detection and data protection.

3. **Deployment:**
- Establish Gateway and Edge Security with secure VPNs, firewalls, and DDoS safeguards.
- Activate Network Security Services with IPS and ATP for active threat prevention.

4. **Verification:**
- Perform security testing to validate the effectiveness of the implemented measures.
- Use simulation tools to ensure continuous defense validation.

5. **Education:**
- Implement a cybersecurity training program to foster a strong security mindset.

6. **Ongoing Oversight:**
- Set up SIEM for insightful security analysis and coordinated response to incidents.
- Continuously refine security protocols to counter new threats.

7. **Evaluation:**
- Review the migration's success and the security setup's efficacy.
- Adjust strategies based on outcomes and evolving threat intelligence.

This approach guarantees a secure migration to a robust security framework, protecting digital assets in the face of cyber threats.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
As part of the solution and migration process, ACS Support performs standard benchmark quality assurance and performance testing to verify that the suggested solution will satisfy business and user needs for long term strategic plans.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
As an ISO27001 certified company, ACS provides a service desk that handles alerts and user issues. Users or IT support staff can submit tickets by email, phone, or customer portal and get a guaranteed SLA for response. We can escalate issues to providers directly through our partnership with them, reducing downtime for the user or organization. Our engineers have expertise and certification in Mutiple SAAS products. We offer senior-level engineering for internal escalations to ensure SLA compliance. We use market leading remote logon & monitoring tools.

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Yes, at extra cost
Support response times
At ACS, we prioritize swift and efficient responses to all inquiries. Our support team is dedicated to providing prompt assistance, ensuring that questions are addressed as quickly as possible to maintain seamless service and support for our clients. All in line with agreed SLA
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
ACS offers Managed IT Support and custom support plans for co-managed setups with Internal IT Resources. Our standard support plans include: Standard Hours of Support: Monday – Friday 08:00 – 17:30 Out of Hours Support On-site support when needed Full 1st, 2nd & 3rd Line & Co managed support services via phone, email, portal Assigned Cloud Technical Account Manager

Resellers

Supplier type
Reseller (no extras)
Organisation whose services are being resold
Mutiple Security SAAS Soultions

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI Group 776988
ISO/IEC 27001 accreditation date
April 24
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

ACS is actively engaged in combating climate change through various initiatives. They are dedicated to sourcing ethical products, enhancing sustainability, and participating in community volunteering and environmental roadshows. With a dedicated Impact Team, ACS drives ideas and initiatives across the business to create a positive environmental impact. They also assist customers in adopting greener practices by conducting environmental reviews. For a comprehensive understanding of ACS's commitment to environmental stewardship, the ACS Impact Report provides detailed insights into their efforts to be a force for good

Covid-19 recovery

Our service provision will support Covid-19 recovery by ensuring safety protocols, facilitating remote work, enabling contactless transactions, promoting health awareness, and fostering community resilience.

Tackling economic inequality

Our service provision will address economic inequality by offering affordable access, promoting financial literacy, creating job opportunities, supporting small businesses, and advocating for fair wages and policies.

Equal opportunity

ACS is dedicated to providing equal opportunities, fostering a diverse and inclusive environment where every employee is valued and respected. Their commitment is reflected in their hiring practices, professional development programs, and community engagement, ensuring a workplace where everyone can thrive and contribute to the company's success.

Wellbeing

Our service provision will enhance wellbeing through mental health support, promoting work-life balance, facilitating access to healthcare, encouraging healthy lifestyles, fostering social connections, and prioritizing user satisfaction and safety.

Pricing

Price
£1 to £1,200 a unit
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ben.townend@acsgroup.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.