QUADRIS LIMITED
Microsoft 365 Support
Quadris' support service for end users, team leaders and administrators of Microsoft 365. Includes a full range of support services covering security, configuration, maintenance and training. Covers the Microsoft 365 product suite including Enterprise Mobility + Security, Entra ID, and other products.
Features
- User resource provisioning (user account/mailbox creation, licensing, subscription maintenance)
- Office 365 end user support wherever they are located
- User access and authentication management
- Incident response and remediation (Service outages, performance issues)
- Bespoke projects around collaboration and business process transformation
- UK based multi-tier support team
- Routine service management reviews
- Online service portal for end users and internal IT
- Technical enhancement review and recommendations
- Dedicated account manager
Benefits
- Preventative approach minimizes issues before they escalate in severity
- Increase the productivity of your employees
- Boost end user morale and satisfaction with expert user support
- Complement and free up internal IT support
- Faster issue resolution from a team closer to your organisation
- Helps deliver your organisation goals through effective use of M365
- Enhance user adoption
- Boost collaboration across your organisation
- Lower total cost of IT service management
Architecture roles
Business architect
| £850.00 |
|
Data architect
| £800.00 |
|
| £950.00 |
|
| £1,200.00 |
|
Enterprise architect
| £900.00 |
|
| £1,000.00 |
|
| £1,100.00 |
|
| £1,450.00 |
|
Network architect
| £750.00 |
|
| £850.00 |
|
| £950.00 |
|
Security architect
| £1,000.00 |
|
| £1,200.00 |
|
| £1,400.00 |
|
Solution architect
| £1,200.00 |
|
| £1,400.00 |
|
Technical architect
| £750.00 |
|
| £850.00 |
|
| £950.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
Chief digital and data roles
Chief data officer
| £1,350.00 |
|
Chief information security officer
| £1,350.00 |
|
Chief technology officer
| £1,250.00 |
|
Cyber security roles
Cyber security audit and assurance
| £750.00 |
|
Cyber security governance and risk management
| £850.00 |
|
Cyber security monitoring
| £650.00 |
|
| £750.00 |
|
Cyber security incident response
| £900.00 |
|
Cyber security vulnerability management
| £1,200.00 |
|
Cyber security testing
| £850.00 |
|
| £1,050.00 |
|
Cyber security secure design
| £1,000.00 |
|
| £1,200.00 |
|
| £1,400.00 |
|
Data roles
Data analyst
| £650.00 |
|
| £750.00 |
|
| £850.00 |
|
Data engineer
| £700.00 |
|
| £800.00 |
|
| £950.00 |
|
IT operations roles
Application operations engineer
| £600.00 |
|
| £650.00 |
|
| £700.00 |
|
| £800.00 |
|
Business relationship manager
| £750.00 |
|
| £850.00 |
|
Change and release manager
| £650.00 |
|
| £700.00 |
|
| £750.00 |
|
Command and control centre manager
| £800.00 |
|
| £1,200.00 |
|
End user computing engineer
| £650.00 |
|
| £750.00 |
|
| £850.00 |
|
| £950.00 |
|
| £1,050.00 |
|
IT service manager
| £650.00 |
|
| £750.00 |
|
| £850.00 |
|
| £1,100.00 |
|
Infrastructure engineer
| £700.00 |
|
| £750.00 |
|
| £850.00 |
|
| £950.00 |
|
| £1,100.00 |
|
Infrastructure operations engineer
| £600.00 |
|
| £700.00 |
|
| £850.00 |
|
| £950.00 |
|
| £1,100.00 |
|
Service desk manager
| £600.00 |
|
| £700.00 |
|
| £850.00 |
|
| £950.00 |
|
Service transition manager
| £650.00 |
|
| £650.00 |
|
| £750.00 |
|
| £850.00 |
|
Product and delivery roles
Business analyst
| £450.00 |
|
| £650.00 |
|
| £750.00 |
|
| £850.00 |
|
Digital portfolio manager
| £950.00 |
|
| £1,400.00 |
|
Programme delivery manager
| £950.00 |
|
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £500.00 |
|
| £550.00 |
|
| £650.00 |
|
Test engineer
| £550.00 |
|
| £600.00 |
|
| £650.00 |
|
| £750.00 |
|
Software development roles
Development operations (DevOps) engineer
| £500.00 |
|
| £550.00 |
|
| £700.00 |
|
| £850.00 |
|
| £1,100.00 |
|
| £1,150.00 |
|
| £1,200.00 |
|
Frontend developer
| £650.00 |
|
| £750.00 |
|
| £850.00 |
|
Software developer
| £500.00 |
|
| £650.00 |
|
| £700.00 |
|
| £850.00 |
|
| £950.00 |
|
| £950.00 |
|
| £950.00 |
|
User-centred design roles
Accessibility specialist
| £750.00 |
|
Content strategist
| £800.00 |
|
Graphic designer
| £500.00 |
|
| £600.00 |
|
| £700.00 |
|
Interaction designer
| £700.00 |
|
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
Alcumus ISOQAR
-
ISO/IEC 27001 accreditation date
-
Monday 23 December 2024
-
What the ISO/IEC 27001 doesn’t cover
-
Nothing that is relevant to our cloud services.
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
Alcumus ISOQAR
-
ISO 9001 accreditation date
-
Wednesday 4 March 2026
-
What the ISO 9001 doesn’t cover
-
Nothing
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
Yes
-
Who accredited the PCI DSS certification
-
Self certified
-
PCI DSS accreditation date
-
Thursday 31 July 2025
-
What the PCI DSS doesn’t cover
-
Nothing that is relevant to payment card processing
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
Efd9a36b-8242-4072-80f4-b85478753275
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
489a45a4-c84f-467c-84ec-17823af0d137
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
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-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
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Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
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Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
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Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
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Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
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Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
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Plans for positive actions with community groups.
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Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
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Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
-
Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
-
Working conditions which promote an inclusive working environment and promote retention and progression
-
Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
-
Understanding of the issues affecting the development of new skills by target cohort
-
Creation of outreach activities to create a pipeline of employees for the future contract delivery
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
-
Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
-
Actions to invest in the physical and mental health and wellbeing of the contract workforce
Service documents
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