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LONGWALL SECURITY LIMITED

Managed Risk & Exposure

Longwall’s Managed Risk & Exposure service provides continuous threat exposure management, giving full visibility of vulnerabilities, cloud risks, attack surfaces and third‑party threats. We prioritise mitigation, strengthen compliance, improve decision‑making, and reduce organisational risk through expert guidance and integrated security tooling.

Features

  • Continuous Threat Exposure Management across all solutions
  • Attack Surface Management for internal and external assets
  • Vulnerability & Risk Management scanning
  • Cloud Security Posture Management visibility and assessments
  • Dynamic Application Security Testing for web applications
  • Third‑Party Cyber Risk Management and supplier assessments
  • Third‑Party Cyber Risk Management and supplier assessments
  • Third‑Party Cyber Risk Management and supplier assessments
  • Third‑Party Cyber Risk Management and supplier assessments
  • Third‑Party Cyber Risk Management and supplier assessments

Benefits

  • Full visibility of risks across your attack surface
  • Prioritised mitigation based on real exposure
  • Improved decision‑making with clear risk insights
  • Stronger compliance aligned to regulations
  • Reduced business exposure through continuous assessments
  • Identification of supply chain risks
  • Better resource focus via risk‑based prioritisation
  • Better resource focus via risk‑based prioritisation
  • Validation of vulnerabilities through adversary simulation

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.gibson@longwallsecurity.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

1 2 7 2 7 4 0 4 6 5 6 2 1 9 5

Contact

LONGWALL SECURITY LIMITED James Gibson
Telephone: 01865986247
Email: james.gibson@longwallsecurity.com

About your service

Service categories

Cloud Support Services

Security Services

  • Security strategy
  • Security risk management
  • Security design
  • Security incident management
  • Security audit services
  • Security quality assurance (QA) and testing
  • Other

Service scope

Service constraints
- Service delivery may require the client to provide system access, credentials, and network connectivity.
- Certain activities depend on the client supplying timely information, approvals, or resources.
- Some service elements require client‑hosted infrastructure or virtual machines to support logging or tooling.
- Investigation volumes and service requests operate under a fair‑usage model.
- Out‑of‑scope services (e.g., specialist testing or additional compliance work) may require separate engagement
- Training, simulations, and workshops must be scheduled in advance and require staff availability
- Deployment activities depend on client systems meeting minimum hardware or platform requirements.

User support

Email or online ticketing support
Yes
Support response times
We respond to questions promptly during UK business hours, typically within 8 business hours for low‑impact queries. For urgent or high‑priority issues, our initial response is faster, within 1–2 business hours depending on severity.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
We provide a single, standard support level for all clients.
Support is delivered during UK Business Hours (Monday–Friday, 08:30–17:30, excluding UK public holidays), covering all standard analysis, operational support, and service activities
For urgent or major incidents, our team provides 24×7×365 response, with immediate triage available through our triaging service. This ensures consistent support quality and a single, unified experience for every customer.

Each client has an aligned Client Success Manager and Consultant.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Architecture roles

Security architect
Role level UK Rate Offshore Rate
Security architect £2,280.00 £2,280.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £2,280.00 £2,280.00

Chief digital and data roles

Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £2,280.00 £2,280.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Principal cyber security audit and assurance £2,280.00 £2,280.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Principal cyber security governance and risk manager £2,280.00 £2,280.00
Cyber security monitoring
Role level UK Rate Offshore Rate
Principal cyber security monitoring £2,280.00 £2,280.00
Cyber security incident response
Role level UK Rate Offshore Rate
Associate cyber incident response £1,920.00
Lead cyber security incident response £1,920.00
Principal cyber security incident response £2,280.00 £2,280.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Principal cyber security vulnerability management £2,280.00 £2,280.00
Cyber security digital forensics
Role level UK Rate Offshore Rate
Principal cyber security digital forensics £2,280.00 £2,280.00
Cyber security testing
Role level UK Rate Offshore Rate
Principal cyber security testing £2,280.00 £2,280.00
Cyber security secure design
Role level UK Rate Offshore Rate
Principal cyber security secure systems architecture and design £2,280.00 £2,280.00

Product and delivery roles

Delivery manager
Role level UK Rate Offshore Rate
Delivery manager £1,280.00 £1,280.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,280.00 £1,280.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
DevOps engineer £1,040.00 £1,040.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
Sunday 22 May 2022
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
BSI
ISO 9001 accreditation date
Monday 14 December 2020
What the ISO 9001 doesn’t cover
N/A
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
87fd2e02-ea77-4dff-b116-eed105aa204b
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
E379105d-08e4-4999-8a42-c3ff8cfdcace
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for positive actions with community groups.
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of issues relating to entering the contract workforce
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.gibson@longwallsecurity.com. Tell them what format you need. It will help if you say what assistive technology you use.