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VoicePower Ltd - The Speech Recognition People

Dragon Professional Anywhere (DPA) and DAM

Dragon Professional Anywhere (DPA) is an enterprise ready cloud based speech recognition solution enabling users to create documentation, emails and CRM entries 3 x faster than by manual typing. Dragon Anywhere Mobile (DAM) is the mobile app for dictation on the move. Also available ATW solutions/training.

Features

  • Real time dictation onto computer screen
  • Auto text and customisations to speed up data entry further
  • Dictate and authorise in one pass
  • Speech recognition as a service
  • 99% accuracy with Secure 256-bit encryption
  • Super swift deployment with minimal IT intervention
  • Supports enterprise deployments through virtual environments with thin-zero clients
  • Dictation on the move using the DAM mobile app
  • Usage analytics to understand the return on investment
  • Learns words and phrases used most to minimise corrections

Benefits

  • Create documentation three times faster than by typing
  • Boost individual productivity and efficiency with workflow optimisations
  • Dictate and approve your written work in one pass
  • More timely, complete, accurate and verbose narrative improves communications
  • Quickly navigate CRM and other systems by voice
  • Automate workflow by creating speech commands
  • Reduction in admin and typing burden
  • Affordable subscription-based pricing with little up-front capital investment
  • No server hardware and software to maintain, monitor and support
  • Increase speed of document production with shortcuts

Pricing

£540.00 to £600.00 a user

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at vicky@voicepower.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 2 8 5 3 9 8 0 8 6 6 5 7 9 4

Contact

VoicePower Ltd - The Speech Recognition People Vicky Humberstone
Telephone: 01423 870476
Email: vicky@voicepower.co.uk

Planning

Planning service
No

Training

Training service provided
Yes
How the training service works
Remote access training is provided to new and existing users. This includes set up and installation of the software, integration with hardware and training and in both basic and advanced features of the software, including initialising voice profile and setting up auto commands. Training includes 12 months unlimited remote access techincal and service support.
Training is tied to specific services
Yes
Services the training service works with
  • Dragon Medical One (DMO)
  • Dragon Professional Anywere (DPA)
  • SpeechLive

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
We provide unlimited support 12 months contracts to our users via telephone, email and remote support. We have dedicated person within our team to assist our customers. We use Teamviewer or Quick Assist to log on remotely.

Service scope

Service constraints
No

User support

Email or online ticketing support
Email or online ticketing
Support response times
Mon-Fri 9am-5pm
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Techncial and service support available to users that take a support contract either as part of a training package or in addition to licence purchase. Provided via remote access.

Support is included free of charge for 12 months for users taking training or is offered as follows:

£126 per user per annum for a 12 month unlimited support contract
£95 per hour or part thereof PAYG

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Nuance/ Microsoft Dragon software

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Brand Compliance B.V.
ISO/IEC 27001 accreditation date
5/03/2022
What the ISO/IEC 27001 doesn’t cover
Nothing
ISO 28000:2007 certification
No
CSA STAR certification
Yes
CSA STAR accreditation date
19/06/2020
CSA STAR certification level
Level 2: CSA STAR Attestation
What the CSA STAR doesn’t cover
None
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
ICO number (Data Protection reg number): Z4757569

Social Value

Social Value

Social Value

  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Covid-19 recovery

Implementing the Speech Recognition solution will have a huge impact on reducing the admin backlog caused by Covid 19. it will free up resource to enable employees to work on the admin backlog or support with more important task. Users can dictate at the cursor and authorise work immediately, it will save outsource transcription costs, overtime work. the solution will also reduce stress levels for employees.

Tackling economic inequality

Using the speech recognition technology will help organisation reduce unemployment, sickness within the workforce. the solution will reduce stress levels, de-motivated staff to ensure that they want to work and stay with the organisation. When recruiting new staff it will also show that the organisation is investing in technology to support employees in the role. It also enables users with disabilities to be given the opportunity to continue to work.

Equal opportunity

VoicePower has an accessibility expert that works with our clients to ensure that they can offer the correct technology to ensure that employees can continue to work if they do have a disability.
It can also help employees return to work after sickness/ absence if they need extra support.

Wellbeing

Burn-out is huge within most organisations currently, due to high work load, admin backlogs. the speech recognition solution will enable employees to reduce their admin workload, leave work on time, feel less stressed and overwhelmed. They will be feel happier at work as they will be supported by their organisation to ensure that they have the right technology to support them day to day.

Pricing

Price
£540.00 to £600.00 a user
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at vicky@voicepower.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.