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Experienced Management Consultants Limited

Digital and Cloud Transformation

We design and plan service transformations. We accelerate the discovery of current business and technology services and data and the design of new cloud-based service architectures and digital transformation programmes. We articulate their value and risks, helping people up to PUS and ministerial level to make decisions and secure support.

Features

  • Accelerated discovery and End-to-End Service Design and Development
  • Experts in service Integration, business integration and technology Integration
  • Experts in Business Design Authority and Technical Design Authority
  • Robust Digital and Cloud transformation design and planning
  • Powerful service-oriented approach
  • Experts in “By Design”, including security by design
  • Experts in Agile delivery models
  • Experts in portfolio, programme and project design and management
  • Experts in agile Programme Office (PMO)
  • Experienced at ministerial, PUS, DG and Director levels

Benefits

  • Accelerate digital or cloud transformation
  • Integrate and align business and technology services
  • Integrate portfolios, programmes and projects
  • Integrate complex supplier landscapes
  • Integrate Agile delivery with traditional PPM / PMO processes
  • Create ministerial, PUS, DG and Director level buy-in
  • Reduce risk and assure successful delivery
  • Everything (e.g. security) happens by design and by default
  • Business and Technical Design Authority work as they should
  • Manage scope and dependencies effectively

Pricing

£492 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@xmcs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 2 9 5 2 2 8 5 5 8 9 4 8 6 2

Contact

Experienced Management Consultants Limited Duncan Hare
Telephone: +44 (0) 20 7084 5760
Email: enquiries@xmcs.co.uk

Planning

Planning service
Yes
How the planning service works
We are experts in Service Integration, Target Operating Model design and Transformation Programme design.
We have turned our vast experience of leading transformations into a uniquely powerful and practical service integration approach, based on service-orientation at the business level. This allows us to accelerate the discovery of how an organisation’s business and technology services fit together, develop future state operating models, develop roadmaps to get to those states and develop the detailed project and programme plans needed to delivery every change of state on the roadmap.
Our small, high impact teams work in an agile fashion but are also able to identify and manage the things that traditional Agile approaches often don’t address well (e.g. scope, dependency, critical paths, risks).
We are thus able to develop Agile delivery models which integrate complex supplier arrangements of the sort often found in larger public sector organisations.

We are also deep experts in the business and systems and technologies that underpin management and governance for Strategy, Portfolio/Programme/Project Management and Operations. We are able to provide specific deep services around the transformation and integration of these systems.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We are also deep experts in the business and systems and technologies that underpin management and governance for Strategy, Portfolio/Programme/Project Management and Operations, including GRC.
We provide training around how these areas of the business work, how they fit together and how to better integrate them. This training is aimed at the executive and management communities in these areas, and at the people trying to improve an organisation’s management systems
We offer Connect, a cloud based application under GCloud Lot 2 which covers and integrates all of these domains. We provide specific training on Connect.
Training is tied to specific services
Yes
Services the training service works with
  • Strategy Execution tools
  • Portfolio Management tools
  • Programme/Project Management tools
  • Operational Management tools
  • Governance, Risk and Compliance Management tools
  • XMCS Connect

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
As described under Planning, we have turned our vast experience of leading transformations into a uniquely powerful and practical service integration approach, based on service-orientation at the business level; and we accelerate discovery of how an organisation’s business and technology services fit together, develop future state operating models and roadmaps. In doing so we model services robustly, including in terms of their data structures and the value they provide. This allows us to develop sophisticated migration plans for the move from legacy to cloud technologies: we are able to identify business impact and data dependencies – both critical to effective service design and migration planning
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our expertise in service design and our powerful and practical service integration approach (based on service-orientation at the business level) allows us to quality assure new architectures in an integrate way from design through to commissioning.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 24 hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
For a GCloud Lot 3 service we don't think this is a very relevant question. We diigently manage relationships and the performance of our lot 3 service and aim to make ourselves available to support our clients "above and beyond" expectation.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

At XMCS, we work in an environmentally responsible manner and are continuously looking to find new ways to reduce our carbon footprint and other environmental impacts. Our CEO has masters degree in environmental management and we are committed to:
1. Conducting our operations in compliance with environmental regulations.
2. Integrating environmental considerations and objectives into all our business decisions.
3. Behaving at all times in an environmentally friendly manner.
4. Encouraging awareness among our suppliers, partners, clients and people, of all opportunities to improve environmental protection.
5. Separating and recycling as many materials as is practicable.
6. Working with our clients to think about how their businesses affect the environment and throughout our business, will provide professional advice that is consistent with this aim.
7. Using energy/natural resources in minimal amounts.
8. Encouraging the use of travel options that have a minimal impact on the environment.
This policy is reflected in:
1. Our internal culture, as reinforced through our corporate value statements.
2. Our performance management framework.
3. Our terms of employment.
4. Our supply chain assurance processes and supplier contracts.
As a result we, for example:
1. Decline to work with suppliers who do not share our values in this respect and whose processes do not meet our low carbon standards
2. Actively avoid working for clients who we believe do not work in an environmentally responsible manner
3. Choose low carbon modes of travel
4. Keep our offices at a lower than usual temperature.

Covid-19 recovery

XMCS is a small supplier, so has limited scope to make a difference to the Covid-19 recovery. Nevertheless, we look to ensure that, where possible, our supply chain decisions (in terms both of the sub-contractors who help us to deliver our services, and the investments we make in equipment and infrastructure) favour areas of the country most badly affected by Covid.

Tackling economic inequality

XMCS is a small supplier, so has limited scope to make a difference to Economic inequality recovery. Nevertheless, we look to ensure that, where possible, our supply chain decisions (in terms both of the partners who help us to deliver our services, and the investments we make in equipment and infrastructure) favour areas of the country or of the world most in need of levelling-up.

Equal opportunity

XMCS is an equal opportunities employer and we extend this to our sub-contractors. As such, we operate meritocratically, choosing the right person for each role and making no distinctions between people based on sex, disability, colour, perceived race (“race” being a social construct), sexuality, gender reassignment or any other attribute about which individuals have no choice.
That said, we are alert to the fact that other parts of society do, unfortunately, make such distinctions and treat individuals based on the attributes of a perceived group; and this has led to some individuals being disadvantaged. Where this appears to have been the case, or may have been, we look to make allowances through our meritocratic process by taking account of the additional achievement which the individual may have demonstrated in having to deal with such challenges.

Wellbeing

We care passionately about the wellbeing of our people and we extend this to our sub-contractors. We believe that individual wellbeing is fundamental to the wellbeing and cohesion of society and also, of course, to the sustainable delivery of any service. As a result, we are constantly alert to wellbeing issues and take proactive steps to elicit from people their true state of wellbeing and to address any issues which arise. We put wellbeing before profit and have often foregone profit in order to provide individuals with time/space to recover their sense of wellbeing.
We are a prompt payer of sub-contractors and frequently pay small sub-contractors on request and well ahead of any payment due to them, if that helps to alleviate a personal challenge they have told us about.
We have developed our own “wellbeing by design” operating model to ensure that we understand and optimise those aspects of our business that impact people’s wellbeing.

Pricing

Price
£492 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@xmcs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.