COGNIZANT WORLDWIDE LIMITED
Cognizant Data Quality Support Services
The Data Quality Support Services are part of the Cognizant Information Management service family, providing both business as usual operational support and data quality solutions. This includes data stewardship activities alongside traditional support services.
Features
- Develop Data Quality metrics and monitoring performance of data assets
- Managing Operational Data Stewards
- Identifies and resolves matches and non-matches within master data
- Managing and resolving exceptions generated by any automated process
- Generate and verify data quality test results
- Managing data redundancy
- Backup and recovery of the data
- Data archival and restoration
- Quality assurance and testing for data quality solutions
Benefits
- Automated monitoring of relevant KPIs backed by reliable data
- Ongoing data quality monitoring and maintenance
- Track ROI/positive cash flow through improved data quality
- Operational savings by automating data cleansing over time
- Foundation for strategic data governance initiatives
- Easier migration of new business data
- Easier onboarding/demerging of new systems
Pricing
£415 to £1,550 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at inquiryPSandHealth@cognizant.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
1 3 0 1 7 6 1 6 1 4 1 6 1 7 2
Contact
COGNIZANT WORLDWIDE LIMITED
Frank Mcdade
Telephone: +44 (0) 7711 588 127
Email: inquiryPSandHealth@cognizant.com
Planning
- Planning service
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- GBEST
- CREST
- Tigerscheme
- Cyber Scheme
- Other
- Other security testing certifications
- Certified Ethical Hacker (CEH)
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by a third-party organisation
- How the support service works
-
The Data Quality support services provide the tools and expertise to run a data quality solution or service.
These include the following:
1.Business As Usual operation of the data quality solution / service
2.Data stewardship activities to apply manual changes to data
3.Management and closure of support tickets (using an organisation’s ticket solution)
4.Help Desk services
5.User support
6. User training
7.Minor enhancements to the data quality solution
Service scope
- Service constraints
- None.
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- This is a support service based on daily rates according to our SFIA rate card. We will work with the purchasing organisation to agree the scope of the planning exercise and provide either a T&M or fixed price to cover this scope including any required support during the execution of the service.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- DNV Business Assurance
- ISO/IEC 27001 accreditation date
- 02/07/2021
- What the ISO/IEC 27001 doesn’t cover
- Certain locations of Cognizant are not in scope of the certification
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
- ISO 22301 – Business Continuity Management System
Social Value
- Social Value
-
Social Value
Fighting climate changeFighting climate change
OUR SOCIAL VALUE COMMITMENT
We support and deliver across all identified areas of Social Value. We have provided the below as an example for Fighting Climate Change.
Our Social Value typically has two components:
1-Reducing the greenhouse gas emissions of clients’ in house software development/support teams.
2-Training technical teams in ways of working that reduce GHG emissions.
Below is dependent on the size/scope/length of the engagement:
ACTIONS WE WILL UNDERTAKE
• We typically start with a one-day workshop to 1) Define what sustainability is in terms of software development/support. 2) Agree what can be measured, monitored and improved. 3) Produce a comprehensive Social Value Plan outlining our actions.
• We use Cognizant's Carbon Footprint Calculator to measure and report on the IT team’s baseline emissions, using energy as a proxy. This data drives action planning and progress tracking.
• If appropriate, our specialists conduct in-depth assessments of existing services/ways of working and identify areas where environmental impacts can be reduced. This process aligns with the Greenhouse Gas Protocol Product Standard and ISO/IEC 21030 standards for software measurement. We will assess ideas such as 1) cloud migration (eg optimised scalability). 2) Cloud native design (eg microservices and containers). 3) Green software design (eg code that minimises resource usage)
• If appropriate, we host workshops to discuss findings and agree changes in ways-of-working.
SUSTAINABILITY PRINCIPLES
We typically run sprints to test changes and measure improvements. We agree ways to integrate these techniques into business as usual.
EMBEDDING THE PRINCIPLES
We train client’s staff in the new ways of working by a blend of joint working, training sessions, and an on-line Sustainability Guide which will cover best practices for sustainable design, development, and operations. We periodically meet with the client to encourage continuous improvement through a blend of refresh training and challenge.
Pricing
- Price
- £415 to £1,550 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at inquiryPSandHealth@cognizant.com.
Tell them what format you need. It will help if you say what assistive technology you use.