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CHR Solutions Ltd

Digital Academy Services

Digital academy services offers tailored training for UK Government, local authority, and public sector organisations, enhancing digital proficiency through online and face-to-face learning. Covering agile methodologies to specific professional training, our program supports sustainable transformation by equipping teams with necessary skills and includes aligned coaching and embedding services.

Features

  • Agile training, empower teams with agile methodologies for efficient delivery
  • Face-to-face/remote, interactive sessions with experienced instructors ensure engaging learning
  • Online learning modules, accessible training offers flexible, self-paced learning
  • Government focus: tailored content for UK Government addressing unique challenges
  • Organisational transformation, guidance for innovation, continuous improvement initiatives
  • Training covering digital strategy, product and project management, user-centred design
  • Follow-up sessions to practically embed new skills in context
  • Profession-specific training, specialised for delivery manager, product manager, business analyst
  • Stakeholder engagement, strategies for effective collaboration, alignment across teams
  • Scalable and aligned training suitable for teams of all sizes

Benefits

  • Enhanced digital proficiency, equipping professionals for success in the digital-age.
  • Improved project delivery, streamline processes, enhance responsiveness to requirements
  • Flexible learning options, accessible workshops/online modules suit diverse preferences
  • Tailored for government, content designed for UK Government's challenges
  • Accelerated organisational transformation, drive meaningful change, innovation within teams
  • Practical application: apply skills immediately for tangible results
  • Role-specific training, acquire directly relevant skills for job responsibilities
  • Enhanced collaboration, foster teamwork, alignment through effective communication
  • Adaptable solutions, scalable training meets needs of all team sizes
  • Continuous improvement, instil culture of learning, driving long-term success

Pricing

£380 to £1,795 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at lawrencelongstaff@chrsolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 3 0 4 6 0 8 0 5 7 4 3 0 8 3

Contact

CHR Solutions Ltd Lawrence Longstaff
Telephone: 07957231199
Email: lawrencelongstaff@chrsolutions.co.uk

Planning

Planning service
Yes
How the planning service works
CHR Solutions provides comprehensive planning ensuring seamless, successful partnerships through meticulous engagement preparation. Preparing and planning each engagement:

Initial Project Scoping Meeting:
Typically, before starting, our team of technical experts and service delivery managers hold a preliminary Project Scoping meeting. This essential step includes:
Key Stakeholder Engagement: Meetings between CHR Solutions' managers and primary client stakeholders to establish a mutual understanding and collaboration foundation.
System and Service Analysis: A thorough examination of existing legacy systems and BAU services to understand the current infrastructure and operations.
Scope and Strategy Alignment: We work closely with the client to define the project's scope, ensuring it aligns with business strategy and user needs.
Project Planning: Agreement on a project plan detailing budget, resource allocation, key milestones, and deliverables to align all parties with the project's goals.
Service Transition Planning: Development of a transition plan to ensure integrated teamwork and maintain service continuity and quality during and after implementation.
Training Needs Assessment: A detailed analysis to determine training requirements for all users, ensuring effective use of new solutions.
Each component is designed to fully support clients from the planning stages to successful implementation and beyond, showcasing CHR Solutions' dedication to service excellence and client satisfaction.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Bespoke training for specific services
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our Approach:
At CHR Solutions, we take a tailored approach to enhance set up and migration, focusing on aligning with your strategic goals and addressing specific challenges.

Steps Involved:
Context and Intent: We start by understanding your strategic goals to ensure our solutions align with your objectives.
Capability Challenges: We assess your current capabilities to identify and address any gaps.
Pain Points: We pinpoint and tackle key issues in your current system to streamline operations.
Logical Process: We apply a straightforward and consistent process across all phases for clarity and efficiency.

Benefits of Our Approach
Cost Efficiency: Reduces recruitment and operational costs.
Capability Enhancement: Speeds up the development and acquisition of key skills.
Scalability: Offers adaptable and scalable solutions for future needs.
Risk Reduction: Minimises potential risks associated with data management and migration.
Skill Improvement: Enhances IT staff competencies and aligns them with business objectives.

By implementing our focused approach, CHR Solutions ensures your organisation achieves effective, secure data management and strategic alignment, driving operational excellence.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We report against specific criteria for specific buyers. These are set by SLA's and managed through lifetime of process

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We provide support which can be customised to meet
your business needs. Support is provided in person
or remotely via Email, Telephone, Teams meetings and Google meet.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support response times - Our standard SLA response for email support is within 4 hours for urgent and 48 hours for non-urgent email requests
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
A full time Account Manager is provided

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity

Fighting climate change

Fighting climate change
We have changed all vehicles to fully Electric.
Waste management is constantly being optimised.

Covid-19 recovery

Covid-19 recovery
Minimised office space occupancy costs.
Increased flexibility of working - location and hours

Tackling economic inequality

Tackling economic inequality
We work in partnership and put people and the planet first.
We have been and will continue to narrow the difference between top-to-bottom earnings and rebuild the link between economic prosperity and wages. Providing access to all with opportunities for progression and skills development

Equal opportunity

Equal opportunity
Access to valued careers for all with opportunities for progression and skills development.

Pricing

Price
£380 to £1,795 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at lawrencelongstaff@chrsolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.