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Cintra Corporation UK Ltd

Cintra Cloud - 8 - Oracle Reseller Services

Secure favourable commercial terms by buying your Oracle technology direct from Cintra, including cloud IaaS and PaaS, Engineered Systems, Database and middleware.

Our special status as an Oracle Global Cloud Managed Services Provider gives you access to exclusive, more competitive pricing, than organizations can secure when buying direct from Oracle.

Features

  • Buy a broad range of Oracle products and services
  • Oracle Cloud services, including IaaS and PaaS
  • Oracle Database
  • Oracle Middleware
  • Oracle Engineered Systems
  • Oracle Storage
  • Oracle Hardware

Benefits

  • More competitive than buying direct from Oracle
  • Ensure you buy the right Oracle technology for your needs
  • Cintra handles commercial process on your behalf

Pricing

£75 a unit an hour

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ploveland@cintra.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 3 1 1 1 6 3 5 3 7 0 4 9 9 0

Contact

Cintra Corporation UK Ltd Phil Loveland
Telephone: 0845 121 3242
Email: ploveland@cintra.com

Planning

Planning service
Yes
How the planning service works
Cintra will help you plan your Oracle purchase, to ensure the technology you buy will meet your requirements today and in the future. We then buy the necessary Oracle products and/or services and resell them to you.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Oracle Cloud
  • Oracle Products

Training

Training service provided
Yes
How the training service works
Please refer to Cintra's other G-Cloud Services
Training is tied to specific services
Yes
Services the training service works with
  • Oracle Cloud
  • Oracle Products

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Once you purchase your Oracle technology, we can set up and migrate your workloads. For more details, please see Cintra Cloud – 3 – Provisioning and Migration Services.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Oracle Cloud
  • Oracle Products

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Quality assurance and performance testing underpin all Cintra cloud transformation projects. Using Cintra’s proven cloud reference architectures and RapidCloud migration methodology ensures detailed quality assurance and performance testing throughout design, build, test, migration and ongoing monitoring and proactive management.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
Please refer to Cintra Cloud – 6 – Managed Services and Support for more information.

Service scope

Service constraints
Not Applicable

User support

Email or online ticketing support
Email or online ticketing
Support response times
Please refer to Support Services. 15 minute response times to Severity 1 incidents are available, including weekends.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Please refer to separate G-Cloud entry for Cintra Support Services

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Oracle

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
SWIFT
ISO/IEC 27001 accreditation date
21/11/2023
What the ISO/IEC 27001 doesn’t cover
ISO covers whole organisation
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
  • SOC1
  • SOC2

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity

Fighting climate change

We are committed to protecting the environment. We will:
• Comply with all environmental laws and regulations.
• Reduce our environmental impact by using energy and resources efficiently. • Recycle and dispose of waste properly.
• Educate employees about environmental protection.
• Reduce our impact on the environment by conducting meetings virtually where appropriate
• Where face to face meetings are necessary, we encourage travel by public transport
Cintra’s standard working policy is “remote” or “working from home”. This was the policy before the COVID 19 pandemic and will remains in place post-COVID. Where possible, Cintra employees are provided with refurbished laptops, as opposed to buying brand new. This accounts for 80%+ of global staff. Cintra operates an “if not, why not” policy related to Travel & Expenses, meaning staff have to gain pre-approval handled via a third-party travel agency who carry out their own due diligence before confirming any travel and accommodation. Hotel arrangements are made mainly with the Hilton Group, who are recognised as the most sustainable hotel chain globally. Cintra’s office network is powered by a NET Zero supplier, utilising wind farm technology - https://www.sseenergysolutions.co.uk/
Cintra are advocates of Cloud based technology. The use of cloud computing is proven to have significant positive outcomes on reducing environmental impacts and reducing the effects of climate change. Cloud technology sees the ability to right-size for workloads and the use of technology such as auto scaling, keeping a tight reign on resource consumption therefore significantly reducing environmental impacts.

Equal opportunity

At Cintra, we do not tolerate discrimination or harassment in any part of our business. We are fully committed to promotion of equal opportunities in employment. This covers any and all aspects of our company operations, how we treat those who work for and with us and how we recruit or engage others to join that community. This means that our policy covers, but is not limited to, the following:
• Pay and employment conditions
• Our recruitment process
• How we may appraise, reward, incentivise, promote, train, and commit to the continuing professional development of our workers
• Our procedures for addressing grievances and disciplinary matters
• How we end employment contracts and exit employees, including related matters, such as references for future employers
• How visitors, clients and suppliers and other key business contacts and stakeholders are treated It also means that we will ensure, as far as possible:
• full access to everyone applying for job vacancies and job opportunities with our business, and
• that all relevant decisions are made on the basis of objective criteria

Pricing

Price
£75 a unit an hour
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ploveland@cintra.com. Tell them what format you need. It will help if you say what assistive technology you use.