AMPITO GROUP

WAF Protect by Ampito

Vercara WAF provides robust protection for web applications, shielding against various cyber threats like SQL injection and cross-site scripting. With customizable rulesets and real-time monitoring, it ensures immediate threat response, bolstering application security and compliance while simplifying management through an intuitive interface.

Features

• Threat detection with customizable rulesets
• Real-time monitoring for immediate threat response
• Proactive defense against zero-day attacks
• SSL/TLS inspection for encrypted traffic security
• Bot mitigation to prevent automated attacks and abuse

Benefits

• Enhanced application security and regulatory compliance assurance
• Reduced attack surface and improved web application performance
• Simplified management with intuitive interface
• Expert support for effective threat response and configuration guidance

£1 to £1 a licence

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at russell.bristow@ampito.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

131950723107629

Contact

Russell Bristow
07970319563
russell.bristow@ampito.com

Planning

• Planning service: Yes
• How the planning service works: Ampito aim to simplify and streamline the adoption of cloud services, through innovation & thought-leadership. We do this in partnership with our clients and vendors, developing technologies and policies that fit business-led cloud strategies. ; ; Our process commences with an audit assessment for “Cloud Readiness”. This may be a broad review of current cloud adoption and policy or a more targeted and technical review of specific application capability to migrate to an off-premise service. Irrespective our audit principals are the same and begin with a baseline service ; ; Understand drivers for Cloud adoption and impact ; • Cloud by default ; • Physical to Virtual ; • Replatforming ; • Consolidation ; • Relocation ; ; Understand risks for proposed changes and ; • Data governance & regulatory ; • Application and data control ; • Cyber policy enforcement ; • Understanding cost model ; ; Understand performance challenges related to infrastructure ; • Network capability and performance (LAN, Datacentre) ; • WAN and Internet Connectivity ; • Storage, Compute and Platform ; • Implications of cyber policy enforcement ; ; Our Cloud Readiness assessment will review the above areas through a combination of onsite technical work, interviews with stakeholders and external document review to produce a written report that shall be presented onsite by one of or Principal Consultants.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Vercara
  • AWS
  • Microsoft Azure

Training

• Training service provided: Yes
• How the training service works: Ampito offers comprehensive training options for cloud software and hosting services within the G Cloud 14 framework:; 1. Bespoke Training Option. Tailored training programs designed to meet specific client needs, ensuring optimal utilization of cloud services.; ; 2. Knowledge Transfer. Facilitated knowledge transfer sessions to empower clients with in-depth understanding and hands-on experience in managing cloud environments.; ; 3. Accredited Vendor Training Programs: Collaborations with leading vendors to provide accredited training programs, ensuring proficiency in utilising their cloud solutions.
• Training is tied to specific services: Yes
• Services the training service works with: Vercara

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Ampito simplify and streamline the adoption of cloud services, through innovation & thought-leadership. Our approach is collaborative. We will jointly plan and flex a Transition Plan and approach to migrations in order to continually prioritise end user key strategic goals. Our Migration team or architects , engineers and project managers, will be on hand to provide advice, support and guidance as requested by the end user client. ; ; Whilst large, wholesale transitions programs are something we have experience off in practice, our recommendation is typically a phased, low risk approach. We expect to see individual groups of applications move across in a well-considered and gradual transition. Gated acceptance testing at key junctures is an integral element of the process and conducted in partnership with the end user teams. Regression would be pre-planned to effect a fast restoration to the source state back into the existing on premise architecture and legacy infrastructure
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Vercara
  • Microsoft Azure
  • AWS

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Ampito utilises Quality Assurance methodology throughout a projects lifecycle. Our Quality Manual outlines all of governance of processes and is equivalent of ISO9001 standard. ; ; Ampito underwrites our Quality Criteria to clients and our confidence in our services comes from regular benchmarking against industry best practice and adherence to standards from bodies such as the BCS and working operating standards such and ITIL. Our internal Quality and Governance processes for sign-off of client output ensures we mitigate against single points of risk and ensure output is of the highest standard. ; ; Form a Performance Management perspective Service Level Management Model is used to maintain and improve cloud service quality in partnership with the client through a constant cycle of agreeing, monitoring and reporting to meet the customer’s business objectives. Contractual performance will be recorded and documented by the project management office as part of the governance process

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications: CREST

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Tbc

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Ampito operate a number of difference service levels based on incident priority but our initial response is a 15 minute SLA
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Ampito Provide a self service support portal that includes web chat functionality
• Web chat accessibility testing: None
• Support levels: As part of our proposed service the customer will have access to the 24x7 Service Desk team based in our Network Operating Centre. This team provide 1st and 2nd line troubleshooting and diagnostics support as well as first class customer service and ticket management. Utilising tools and resources available to them, they will ensure that the facts and information concerning the issue are communicated and escalated to the appropriate resource via the correct and most appropriate communication method and within the agreed specified SLA timeframes. ; ; The Ampito Service Desk will be the Single Point of Contact for the customer to; ; • Raise faults ; • Request changes ; • Request reports ; • Problem Management ; • Raise escalations ; ; Ampito provide different service levels from Monday -Friday business hours support through to 24 x 7 service with a 4hr resolution. ; ; For all Ampito service customers we provide an account management team.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Vercara

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 2/6/2023
• What the ISO/IEC 27001 doesn’t cover: All services are covered by ISO27001
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity

  Fighting climate change

  Equal Opportunity: We foster a culture of inclusivity and diversity, ensuring equal access to opportunities and resources for all employees. Through fair recruitment practices and ongoing support, we strive to create an environment where everyone can thrive and contribute to our success.

  Equal opportunity

  Environmental Credentials: Ampito is committed to minimizing our environmental footprint. We implement energy-efficient practices, promote recycling and waste reduction, and invest in sustainable technologies. By prioritizing eco-friendly solutions, we aim to mitigate our impact on the environment and contribute to a greener future.

Pricing

• Price: £1 to £1 a licence
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at russell.bristow@ampito.com. Tell them what format you need. It will help if you say what assistive technology you use.