Barrier Networks

Barrier Networks Centri for Endpoint Protection, Detection and Response (EDR)

We have selected industry leading, next generation endpoint solutions that combine traditional endpoint protection with endpoint detection and user behavior analysis. This allows us to configure use cases aligned to your business whether you are concerned with compromised devices, malicious users or negligent users.

Features

• Incident data search and investigation
• Alert triage or suspicious activity validation
• Suspicious activity detection
• Threat hunting or data exploration
• Stop malicious activity

Benefits

• Protect your corporate devices anywhere on any network
• Single console to view threats across multiple control points
• Contain and remediate attacks in minutes
• Aligned with CESG and ISO best practice
• Rapid time to value realisation

£3 a unit a month

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@barriernetworks.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

132676150703705

Contact

Iain Slater
0141 356 0101
info@barriernetworks.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Network Security and Monitoring, Web and Email Security
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: Some restrictions on mobile devices and OS, available on request
• System requirements: Available on request

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: See service definition
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: See service definition
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: See service description
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: See service definition
• End-of-contract process: See service definition

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: None
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: A variety of customisation is available and captured during on-boarding.

Scaling

• Independence of resources: Dependent on deployment option

Analytics

• Service usage metrics: Yes
• Metrics types: User count, incidents, and other metrics are defined at on-boarding
• Reporting types:
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Cisco, Fortinet, Trend, Crowdstrike

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Contact Barrier Networks
• Data export formats: CSV
• Data import formats: Other
• Other data import formats: Agreed at On-boarding

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Dependent on deployment
• Approach to resilience: Available on request
• Outage reporting: Emails, dependent on technology selected

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: Management is achieved via changed requests from verified individuals
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: 360 Certification Ltd
• ISO/IEC 27001 accreditation date: 28th June 2019
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: ISO27001

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: ISO27001 & NIST

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Available on request
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Available on request
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Available on request
• Incident management type: Supplier-defined controls
• Incident management approach: Available on request

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Equal opportunity
  • Wellbeing

  Equal opportunity

  • To create an environment in which individual differences and the contributions of all our staff are recognised and valued.; • Every employee is entitled to a working environment that promotes dignity and respect to all. No form of intimidation, bullying or harassment will be tolerated.; • Training, development and progression opportunities are available to all staff.; • To promote equality in the workplace which we believe is good management practice and makes sound business sense.; • We will review all our employment practices and procedures to ensure fairness.; • Breaches of our Equality Policy will be regarded as misconduct and could lead to disciplinary proceedings.; • This policy is fully supported by Senior Management.; • The policy will be monitored and reviewed regularly.

  Wellbeing

  • We promote an open, supportive company culture where employees look out for one another and feel comfortable discussing any difficulties. Mental health is valued equally to physical health.; • Employees have access to confidential counselling, therapy, and other mental health resources through our employee assistance program.; • We encourage taking time off when needed for mental health days in addition to sick days. Employees are trusted to manage their time off responsibly.; • Training is provided to managers on recognizing signs of burnout, ; work overload, and other mental health concerns. Managers work to ; proactively address issues and reduce employee stress.; • Employee workloads and schedules are designed to be reasonable ; and sustainable. ; • Wellness initiatives like meditation breaks, stress management ; workshops, mindfulness programs, and social events are offered ; throughout the year.

Pricing

• Price: £3 a unit a month
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: A proof of concept can be delievered as standard for 1000 endpoints for 2 weeks, the volume and duration can be increased on application.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@barriernetworks.com. Tell them what format you need. It will help if you say what assistive technology you use.