Mobile App Platform
TSO’s in-house white-label app platform for the fast and cost effective delivery of Apps across iOS, Android, Windows and macOS.
Features
- Standard feature set. Pick and choose depending on your needs
- Publications module brings to life book and web-style content
- eLearning module delivers a full learning experience
- Designed to be branded to suit your needs.
- Support for content in multiple languages
- Analytics service for tracking usage, progress and other metrics
- Interactive video functionality
- In-app purchases for paywalling areas of content or functionality
Benefits
- Once downloaded, apps work offline when internet is not available.
- Can brand as much or as little as you need
- In-house editorial, account management, marketing, design, and development teams
- We can help to develop, edit and proofread content
- We can create a look and feel for your App
- UK-based team
- Removes the cost and complexity of developing Apps in-house
Pricing
£9,995 to £99,995 an instance
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
1 3 3 4 4 4 3 3 0 4 9 1 8 2 6
Contact
TSO - The Stationery Office
Bid Team
Telephone: 020 7251 4571
Email: bidteam.emea@williamslea.com
Planning
- Planning service
- Yes
- How the planning service works
-
We have vast experience of bringing Mobile Apps from concept to reality, from initial design and scoping to content creation and editing, developing, testing and publishing the App on the Stores. This enables us to advise you on the best solution for your needs.
We can help you with the end-to-end process or take your existing content and produce a market-ready App. You will have a dedicated account manager and direct content with relevant departments within TSO to ensure full collaboration and understanding between subject matter experts. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We can provide sessions on how to use and troubleshoot on the platform.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We will work with you to develop and edit your content and structure it in a way that can be ingested into our platform. We can also work with you to bring existing data, API’s etc into your App.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We have a dedicated QA team and Apps are also thoroughly reviewed by our development, editorial and account management teams to ensure quality. Bugs will be fixed as agreed and feedback will be collected and considered for continual improvement.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- GBEST
- CHECK
- CREST
- Tigerscheme
- Cyber Scheme
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We will usually agree and have in place a process for making periodic content updates and resolving any bugs. Comments and feedback regarding usability and feature ideas will be fed into our product backlog and used to inform our ongoing product improvement.
Service scope
- Service constraints
- We can provide a range of services to suit your needs and budget, some of these services will have constraints such as remote working or working hours, SLAs, etc.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- To be decided with buyer.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AAA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- WCAG 2.1 AAA
- Web chat accessibility testing
- To be decided with buyer.
- Support levels
- To be decided with buyer.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- UKAS
- ISO/IEC 27001 accreditation date
- 05/04/2022
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
- ISO 22301
Social Value
- Fighting climate change
-
Fighting climate change
https://www.williamslea.com/group-policies - Covid-19 recovery
-
Covid-19 recovery
https://www.williamslea.com/group-policies - Tackling economic inequality
-
Tackling economic inequality
https://www.williamslea.com/group-policies - Equal opportunity
-
Equal opportunity
https://www.williamslea.com/group-policies - Wellbeing
-
Wellbeing
https://www.williamslea.com/group-policies
Pricing
- Price
- £9,995 to £99,995 an instance
- Discount for educational organisations
- No