365Tribe Ltd

YourChampions

Our YourChampions Digital Champion programme is designed to engage a community of Champions from the beginning. We’ve created a structured offering that engages your Champions, delivers real world, up to date learning, assesses their competency and encourages them to drive adoption.

Features

• Delivered through Microsoft Teams
• Integrated Azure Hosted Learning content
• Digital Champions Recruitment and Engagement
• Learning, Challenges and Knowledge Checks
• Fully Managed Service
• Weekly reporting and league tables
• On-demand expert support

Benefits

• Creates a community of sustained Digital Champions
• Drives Adoption of Microsoft 365
• Delivers on-demand learning
• Incentives and gamification
• Increases Microsoft 365 Consumption
• Support Global Adoption
• Enables Producivity
• Saves time and reduces costs
• Delivers return on Microsoft 365 license investment

£9,000 to £50,000 a licence a year

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at waffle@365tribe.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

138091202256513

Contact

365Tribe Ltd
0203 866 1237
waffle@365tribe.co.uk

Planning

• Planning service: Yes
• How the planning service works: We deliver a series of Digital Transformation Strategy Planning Workshops, followed by a full recommendation report for adoption.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft 365
  • Office 365

Training

• Training service provided: Yes
• How the training service works: We deliver the following training: ; ; Executive Seminars ; 1-2-1 Virtual Training; Digital Champions on demand learning ; Full Office 365 Azure hosted Video Library (developed internally); User enablement workshops ; Webinars; On-site and Online Training Sessions
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft 365
  • Office 365
  • Microsoft Teams

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Through our Microsoft Teams Digital Champions Programme we provide dedicated support resources in the form of Microsoft 365 Experts and Community Management.; Support is delivered through Microsoft Teams chat facility, email and telephone. Available 5 days per week catering to support all time zones.

Service scope

• Service constraints: All services are available remotely or in person

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response within 4 hours during the working week. ; Support is available Monday - Friday inline with our clients business hours and requests.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: N/A
• Support levels: Our Microsoft 365 Experts deliver the following support to our Digital Champions. ; ; Phone support; ; Feel free to call us anytime, any day! Just dial the number listed below to connect with us.; ; T: +44 (0) 203 866 1237; ; Email support; ; Waffle with our experts, ask questions and we will get back to you ASAP!; ; Email support: waffle@365tribe.co.uk; ; Instant Chat; ; Chat with us now via our website, ask questions and get quick responses.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Wellbeing

  Wellbeing

  Our YourChampions programme is proven to improve employee well being through collaboration, team/network building. Champions feel part of a supportive community and further drive well being for all staff through supporting them in their day to day roles.

Pricing

• Price: £9,000 to £50,000 a licence a year
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at waffle@365tribe.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.