SECURIUM LIMITED

Safeguard: Conversation analysis for Digital Forensics and Internet Safety

Securium's Safeguard facilitates the detection/prevention of crimes such as child sexual grooming and rape/serious sexual offences. It analyses texts on devices or in chatrooms, or comments within live-streams. It combines the psychology of abuse and explainable-AI to identify perpetrators. It completes 4 years of human reading in 6 hours.

Features

• Fast search and rapid triage, online or offline.
• Results ranked by threat level.
• Configurable action recommendations based on severity.
• Simplified result presentation for in-depth investigations.
• API for integration with leading law-enforcement tools.
• Integrates with forensic analysis systems such as i2 Analyst’s Notebook.
• Integrates with live monitoring systems.
• Deployable on devices, on-premises, or public infrastructure clouds.
• Customisable for CSEA, grooming, rape and serious sexual offences, etc.

Benefits

• Quickly identify offenders and their conversations.
• Accelerate the investigation and evidence collection process.
• Speeds up detection and evidence collection whilst facilitating prevention.
• Increase investigative efficiency and reduce costs, reducing backlogs.
• Gain rapid insights into offender behaviours.
• View results in severity order for investigation.
• Allowing better offender management.
• Allow prevention and safeguarding through accelerated investigations and insight
• Reduces exposure of staff to harmful materials, improving wellbeing.

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@securium.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

138672645763725

Contact

Securium's G-Cloud team
-
gcloud@securium.co.uk

About your service

• Service categories:

  Application Development and Deployment

  AI platforms

  • Search and knowledge discovery

  AI software services

  • Conversational AI Software Services
  • Personalize AI Software Services
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: Any buyer-specific hardware configurations would need to be known for private cloud deployment.
• System requirements:
  • Computational provision for both compute and storage (infrastructure), preferable scalable
  • Ease of access to data sources

User support

• Email or online ticketing support: Yes
• Support response times: Typically within 48 hours on working days, depending on the service needs within the question. Weekend support can be provided at extra cost.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: A common web chat system, suited to the customer, will be offered.
• Web chat accessibility testing: N/A
• Onsite support: Yes, at extra cost
• Support levels: Securium’s normal support hours are 9.00am - 5.00pm Monday to Friday excluding Holidays. Support levels are flexible and the company can tailor a package to meet customer requirements.
• Support available to third parties: No
• AI chatbot: No

Onboarding and offboarding

• Getting started: On-boarding support is flexible and can be customised to meet the buyers need. This can include onsite integration work, user training and full user documentation.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Users will extract data via the API provided.
• End-of-contract process: Users must merely remove the software from any systems once any remaining data are retrieved.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Content of PDF documentation would be suitable for screen readers able to address technical content.

Using the service

• Web browser interface: No
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • Windows
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: WCAG 2.2 A
• API: Yes
• What users can and can't do using the API: API is set up for users to connect to the system and stream conversations for analysis. The API returns the results including the threat posed by authors.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: We can work with buyers to customise the mechanisms used for identification of suspect behaviours, to provide an additional user dashboard, and to analyse related behaviours within live streaming applications.

Scaling

• Independence of resources: Provision can be made by defining tenanting arrangements.

Analytics

• Service usage metrics: Yes
• Metrics types: Details of service metrics can be provided on request.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: Less than once a year
• Penetration testing approach: In-house
• Protecting data at rest: Other
• Other data at rest protection approach: Data are encrypted.
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Data exported via the API.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Excel
  • JSON
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • Excel
  • JSON

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: Other
• Other protection within supplier network: There are no further service connections within the application.

Availability and resilience

• Guaranteed availability: Dependent on the customer's needs and requirements and cost.
• Approach to resilience: Details available on request
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: No
• Access restrictions in management interfaces and support channels: User access is determined based on buyers’ need.
• Access restriction testing frequency: Less than once a year
• Management access authentication: Other
• Description of management access authentication: Access should be governed by integrating systems.

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Securium has security in the core of its technical design, operation, deployment and customer engagement. More details can be provided on request.
• Information security policies and processes: Details of Securium’s policies and processes can be provided on request.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Details on request.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Details on request.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Details on request.
• Incident management type: Supplier-defined controls
• Incident management approach: Details on request.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Details provided on request.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 7%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 12%
• Over £5,000,001: 15%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: None of the criteria
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@securium.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.