Reading Room
Umbraco .NET consultancy, deployment and support
We are an Umbraco Gold Partner agency. Our Umbraco consultancy services support organisations in the implementation of Umbraco and maximise the benefit they get from the Umbraco cloud-hosted systems. We help architect the best solution possible ensuring better ROI from the Umbraco platform.
Features
- Umbraco digital strategy.
- Umbraco implementation and support.
- Umbraco performance reviews.
- Umbraco software and infrastructure architecture design.
- Business analysis to support deployment and workflow.
- Content strategy and development for Umbraco.
- User experience research and creative design.
- Scalable cloud hosting solutions for Umbraco environment.
- Upgrade to latest version of Umbraco CMS
- UCommerce eCommerce Certified developers
Benefits
- Umbraco implementation assurance - planning, implementation and adoption.
- Scalable cloud platform to respond to changing needs.
- Ensure alignment to business strategy and priorities.
- Increase performance against KPIs.
- Improve resilience, security and stability of Umbraco deployment.
- Stay up-to-date on latest version of Umbraco.
- Project total cost of ownership including hosting and managed services.
- Content workflow and publishing rights assistance.
- Umbraco Expert Certified Lead Developers
Pricing
£825 to £1,400 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Marisa.Hadleigh@rippleffect.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
1 3 9 3 4 8 9 9 4 1 4 8 4 1 2
Contact
Reading Room
Marisa Hadleigh
Telephone: 07412362920
Email: Marisa.Hadleigh@rippleffect.com
Planning
- Planning service
- Yes
- How the planning service works
-
We have a dedicated technical consultancy team who can assist in the planning around implementation of the Umbraco platform and the hosting options around this.
We are Umbraco Gold Partners, helping us to align your deployment with Umbraco’s development roadmap and future proof your use of the Umbraco platform. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We can provide training for day-to-day Umbraco content management and for systems administrators and site managers. Training can be tailored bespoke to customer requirements, and delivered using both onsite and webinar sessions.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Our managed services team are experienced at migrating clients to Umbraco from previous versions and from third party content management systems such as Sitecore. We can help plan the process, configure your Umbraco deployment and assist with the migration of content and data.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
We can help you to develop a test strategy for your use of the Umbraco platform, including unit tests, system testing, functional testing, and integration testing.
We can help you achieve accessibility accreditation, for the websites you publish from Umbraco and for the Umbraco administration and content management interface.
We are also able to provide performance testing, either internally using Loadstorm software, or through independent specialist partners.
Your dedicated account manager will be ultimately responsible for ensuring quality of delivery.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Certified security testers
- Yes
- Security testing certifications
-
- GBEST
- CHECK
- CREST
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We offer a range of support services from annual service and maintenance contracts through to 24/7 managed services with a Service Level Agreement for guaranteed incident response times.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- We can agree specific SLAs as required.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- SLAs can be agreed against individual customer requirements.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- QMS International
- ISO/IEC 27001 accreditation date
- 08/02/2022
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Tackling economic inequality
- Equal opportunity
Tackling economic inequality
As a business we are committed to training and engaging with aspiring young talent. We have a policy of recruiting a team with junior members who are then assigned mentors to grow and develop their skills.
Our culture is inclusive and our workforce diverse - wether its demonstrating active roles for female role models in our leadership team or promoting gender neutral policies - we advocate for the people, not the race, colour or creed.Equal opportunity
As a business we are committed to training and engaging with aspiring young talent. We have a policy of recruiting a team with junior members who are then assigned mentors to grow and develop their skills.
Our culture is inclusive and our workforce diverse - wether its demonstrating active roles for female role models in our leadership team or promoting gender neutral policies - we advocate for the people, not the race, colour or creed.
Pricing
- Price
- £825 to £1,400 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Marisa.Hadleigh@rippleffect.com.
Tell them what format you need. It will help if you say what assistive technology you use.