EntServ UK Ltd part of the DXC Technologies Group

DXC Technology Benefits Realisation Management Services (BRM)

Benefits Realisation Management (BRM) identifies, defines, plans, tracks and realises business benefits identified in the business case for a transformation programme, project or activity. BRM enables an organisation to accurately trace and deliver business case benefits and understand how changes in scope affect the overall objectives and business case.

Features

• Systematic, planned approach managing organisation, operating model, people, technology value
• Techniques to navigate, trace, impact asses and communicate benefits change
• Visual route map modelling of project capabilities to business benefits
• Cause and effect modelling of project outputs and business dependencies
• Financial or non-financial, tangible or intangible, direct or indirect benefits
• Business strategy led, people focussed, and technology aligned approach
• Identifies and validates proposed benefits and dis-benefits of programme activities
• Standalone or change leadership, communications, business readiness, behavioural change aligned
• Tracks the benefits realisation of the capabilities, changes or products
• Speed-up cycle times and remove integration bottlenecks

Benefits

• Supports identification of quantifiable evidence of benefit realisation
• Accelerate performance improvement and increases the benefits realised from change
• Increased understanding of impact of scope change on business case
• Visibly engages and embeds sponsors and stakeholders improving business alignment
• Assist in identification of margin erosion or lost revenues
• Early identification of projects failing to meet expected outcomes
• Validates business case benefits assumptions, support risk mitigation, reputation management
• Ensures people understand business change and benefit impact
• Aligns business case benefits outcomes with project activities
• Identifies, assesses and realises additional unknown benefits/dis-benefits

£557 to £2,186 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukitenders@dxc.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

140051020203956

Contact

DXC Frameworks Team
+44 330 105 8389
ukitenders@dxc.com

Planning

• Planning service: Yes
• How the planning service works: Benefits Realisation Management (BRM) Services consist of a proven method and approach starting with a clear understanding of the intended benefits of a programme as a baseline. Services are delivered by a multi-skilled team able to lead, support and conduct business, technology and project workshops, analysis and reviews. This includes industry, business and technology cross-domain knowledge and expertise specific to a business or solution implementation. ; ; Services can be deployed at any point of the programme lifecycle equally effective at inception, requirements, design and delivery phases. Early stage engagement provides the opportunity for greatest return on investment. ; ; The primary deliverables include a Benefits Realisation Plan, Benefits Tracker, Benefits Roadmap and Benefits Dependency Network. The deliverables can be selected during engagement initiation based on the scope and requirements. ; ; Modelling and mapping identified benefits to projects or core business initiatives is critical to understanding the associated risk of being able to realise these benefits. Mapping the relationships between projects dependencies initiatives and outcomes as well are the key enablers for the change being planned, and allows stakeholders to easily visualise their programme of work at a strategic level, as well as having a mechanism for tracking the progress towards each benefit.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Benefits Realisation (BRM) is a standalone service but part of the Management of Change Service Offering. The Training and Education service is also a standalone service part of Management Change Service Offering supporting business and technology change across an organisation, ensuring knowledge transfer so the organisation have a sustainable capability for managing current and future change. ; ; Training and education services provide the analysis, development and delivery of training and knowledge transfer across change projects and programmes. The primary function is to elicit the training requirements based on the business and/or technology changes, develop a training strategy and plan to educate employees on changed or new operating model and/or solutions within the business.; ; The benefits of a robust Training Needs Analysis (TNA) is the development of a learning approach that is appropriate to the organisations culture and organisational structure to ensure the project goals are met. ; ; The Training Service will ensure that the approaches and methods used in the Benefits Realisation offering (BRM) are embedded within your organisation for long term sustainability. DXC will work in partnership with our clients providing knowledge transfer as we work with you on your change programmes.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: To realise the benefits of a transformation programme, project or activity, a clear understanding of what the intended benefits are to be is required. Benefits identification and validation is therefore required. The proposed benefits & dis-benefits of programme activities, including financial or non- financial, tangible or intangible benefits, need to be identified, and the validation of these proposed benefits as defined in the business case is undertaken.; ; Once the benefits have been identified and agreed, benefits modelling provides a visual route map of how new capabilities delivered by each project lead to benefits to the business. Inter-relationship and dependencies between project outputs and business benefits can then be identified.; ; Tracking the realisation of the capabilities, changes or products identified as leading to business benefits can then be undertaken using agreed metrics and the realisation of any benefits measured and communicated with the business.; ; The structure of the BRM Services are aligned to the Client project or programme, able to map scope, resources, timeframes and deliverables to the scale of the business case and project/programme complexity. BRM Services can be tailored to Client requirements in terms of quantity, frequency and timeframes.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Other
• Other security services:
  • Security Benefits Analysis
  • Security Training Assessments
  • Security Change Impact Assessments

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: No

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: The Benefits Realisation Services are delivered during Client normal working day hours. The DXC consultants, subject matter experts and service are fully flexible and able to adapt to respond to addition Client demand e.g. support of programme milestones or deadlines. This flexibility can be discussed and incorporated as part of the engagement and ways or working.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Lloyd’s Register
• ISO/IEC 27001 accreditation date: 28/05/2018
• What the ISO/IEC 27001 doesn’t cover: Available on Request
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We recognise the impact companies have on the environment we all live in. We are committed to being net zero by 2050 in the UK. The Science Based Targets initiative (SBTi) has validated our near-term emission reduction target of 65% by FY30 against our FY19 baseline as being in line with minimizing global warming to 1.5°C. In FY23, 96% of the energy we purchased in the UK was renewable. We are continually improving the efficiency of our offices and data centers, and are ensuring that our data centers are certified under the ISO 50001 energy management system standard. We are also advancing the sustainability of our IT services, helping our customers to become more sustainable. We are members of the Green Software Foundation, a non-profit with the mission to build a trusted ecosystem of people, standards, tooling and best practices for creating and building green software. We help our customers increase their energy efficiency and reduce their environmental impacts with proprietary technology and next-generation solutions such as cloud computing, desktop virtualization and data center management. We will build on our existing programme of sustainability activities to deliver additional environmental benefits in the performance of the contract.

  Tackling economic inequality

  We provide high-quality learning and development opportunities to young people via our Early Careers Programme and Digital Futures Academy. Our Early Careers Programme provides development opportunities and training to enable young people to jumpstart their careers. We focus on developing potential, and our programme is designed to broaden and deepen knowledge. DXC and Manchester United Foundation have partnered to launch the DXC Digital Futures Academy, a four-year education programme for secondary-school students in the Greater Manchester area. The academy aims to support, inspire and empower young people, connecting them to opportunities and enhancing their career prospects in the technology sector. 50 students aged 12-13 years old are participating in the programme, which includes teaching technology, personal and professional development skills. We will build upon our existing programme of activities to create new jobs and new skills during the performance of the contract.

  Equal opportunity

  We are building an inclusive, high-impact culture based on equitable practices and diverse employee perspectives. We achieve this through our focus on impact-driven programmes - for example, the DXC Dandelion Programme. The DXC Dandelion Programme provides an environment that supports and celebrates the talents and skills of neurodiverse people — such as those with Autism, ADHD or Dyslexia — and helps them build valuable skills to pursue a career in information technology. The DXC Dandelion Programme has been awarded a Silver award for Best Learning Programme that Supports and Promotes Diversity, Equity and Inclusion from the Brandon Hall Group. We are also a Disability Confident organisation in the UK and achieved a top score of 100 in the 2023 Disability Equality Index. 99% of our global workforce is enabled to work virtually, including from home, and all of our people are able to apply for flexible working, supporting the needs of diverse individuals. We also support a diverse, inclusive and equitable culture through our Employee Resource Groups. They provide support, networking and allyship to diverse individuals, as well as valuable feedback to the organisation on how it can better support diverse communities. Our ERGs work closely with HR to continuously evolve our best practice. We have several ERGs including for: ; • Gender ; • Race and ethnicity ; • Disability and neurodiversity ; • LGBTQ+ ; • Armed forces ; ; We will build upon our existing programme of diversity, equity and inclusion activities to support equal opportunity during the performance of the contract.

  Wellbeing

  Caring is core to our values. We take care of each other and work as a team to build a sustainable company that supports our communities. This includes supporting the health and wellbeing of our people and wider society. As a virtual first organisation, 99% of our global workforce is enabled to work virtually, including from home. Working from home can be more inclusive for people with disabilities, health conditions and caring responsibilities. We also run several programmes to support the physical and mental health of our people. This includes:; Wellbeing Awareness Programmes. Working with our partners and delivered by Wellbeing Champions alongside HR, we provide a number of awareness programmes and activities throughout the year centered on improving the health and wellbeing of our employees. For example, walking challenges, healthy eating programmes, and financial planning support.; Employee Assistance Programme, supporting the personal matters of our people. Services are available 24/7, 365 days a year, and include counselling, online CBT and critical incident support, as well as health checks, mood trackers, and wellbeing articles. ; Mental Health First Aiders. We work with Mental Health First Aid England, a social enterprise, to train our employees as Mental Health First Aiders (MHFAs). ; We will build upon our existing programme of wellbeing activities to support the wellbeing of the workforce in the performance of the contract.

Pricing

• Price: £557 to £2,186 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukitenders@dxc.com. Tell them what format you need. It will help if you say what assistive technology you use.