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  1. Digital Marketplace
  2. Lot 3: Cloud support
  3. Digital Capability Mapping
Michael Page International

Digital Capability Mapping

Page Consulting will provide Cloud professionals who can identify the Digital Cloud requirements of the organisation and delivery. Matching the business user needs and ensuring that CI and professional development is at the heart of the project.

Features

  • Programme/Project management
  • Discovery and user need identification
  • Technology and business capability mapping
  • Core requirement assessment
  • Stakeholder engagement
  • Workshop and facilitation

Benefits

  • Quick access to digital cloud specialists
  • Outcome-based payment process
  • Dedicated PM
  • Resource management and control
  • Staying ahead of digital developments

Pricing

£500 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mikehunnam@pageconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

1 4 0 6 6 4 0 4 9 7 4 2 5 9 7

Contact

Michael Page International Mike Hunnam
Telephone: 07973676740
Email: mikehunnam@pageconsulting.co.uk

Planning

Planning service
Yes
How the planning service works
Page Consulting has a collaborative approach to collectively scoping an understanding of your requirements. As an organisation, Page Consulting has a variety of experience across the Public Sector and uses a range of existing tools, techniques, and methodologies to identify and deliver the right solution for you. Our service delivery managers are experienced in planning, designing, and implementing cloud solutions.

Utilising our experience, we can tailor our standard processes to meet your requirements. We will prioritise key focus areas in order to deliver the best value for money, both for your department and the taxpayer, within your required timescales.

Page Consulting has significant experience of working with multi-discipline teams including 3rd party suppliers and have proven processes for ensuring that your outcome is our delivery focus.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Page Consulting works in partnership with our clients throughout the programme, project or product lifecycle to fully understand your training needs. We provide standard and ad hoc training tailored to your transition and cloud services. Training and knowledge transfers includes:

• Training: video tutorials, remote or on-site coaching, one-to-one, group and department training sessions. Training materials included.

• Mentoring: knowledge transfer is key to our approach, this can be developed with your teams or provided by subject matter experts periodically throughout the lifecycle of works undertaken.

• Shadowing: from supporting the development of junior staff through to building skills within your teams, shadowing can take place on a full/part time basis. This enhances the skills transfer approach and supports your team in strengthen their own capabilities.

• Informal training sessions: Effective short sessions (often 15-30 minutes), utilising scrum and agile approaches to learning that can assist your team to understand effective ways of work.

• Knowledge Library of Experience: We create a collective shared space for locating useful information, lessons learnt and worked examples/templates as well as case studies. This ensures that a knowledge bank of the project is developed and shared wider than that existing team.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Page Consulting provides comprehensive services for the set-up and migration of cloud applications and platforms. In addition to this, we provide a full roadmap to support the transition from legacy systems to cloud hosting or cloud software.

Page Consulting understands the need to migrate with minimal disruption and provide, where possible, fully operational services. We therefore reduce the risk of outage and data loss through structured planning, testing and execution methodology.

Spending the time to support and embed user adoption during the early phase, ensures greater long-term user adoption for new ways of working. We therefore ensure that organisational culture is structured to allow for successful outcomes. New ways of working can take time to embed into a team or practise, therefore our lessons from previous programmes of work can be shared, combined with our transformational change experience to deliver successful outcomes.

Page Consulting has spent decades working with the Public Sector to ensure complexities and risks are minimised.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Page Consulting performs rigorous quality assurance and performance testing during our implementation and planning phases, prior to the go live date.

Our internal Total Quality Management System defines the control system and quality procedures used, ensuring we provide excellent quality of service.

Our comprehensive quality assurance is offered through the lifecycle of product development, providing our clients with robust and scalable solutions to meet their requirements.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Page Consulting provides individuals and teams which support the full lifecycle of project/programme discovery through to implementation, maintenance, testing and continuous improvement. We work with you to be an extension of your team, providing the capability and skills that you need when you need them.

Service scope

Service constraints
None known.

User support

Email or online ticketing support
Email or online ticketing
Support response times
SLA to be agreed.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support includes; onsite, email and telephone assistance for end-user support/service requests and incident logging. As standard, we provide account managers as part of our quality assurance processes, cultural embedding activities, support and delivery.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Lloyds's Register
ISO/IEC 27001 accreditation date
11/11/2020
What the ISO/IEC 27001 doesn’t cover
Accredited globally across our whole business, and we have adopted all 114 security controls. We are externally audited by Lloyds Register, a UKAS registered company.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Fighting climate change

Fighting climate change

PageGroup, who Page Consulting is part of, started 2021 with our acceptance on to the UN Global Compact and made excellent progress towards our 2026 goal of becoming carbon positive.

At PageGroup, we are reducing our carbon footprint by increasing our efficiency, transitioning to and purchasing renewable energy, and making smart choices in how we travel. To compensate for emissions we can’t yet avoid, we have decided to offset 100% of our reported emissions by supporting carbon offsetting projects.

Our work with Natural Capital Partners (NCP) supports a range of certified, audited projects around the world that absorb or avoid greenhouse gases being emitted. All of their projects are independently verified to assure emission reductions are occurring. This ensures the highest environmental integrity in our commitment to have an immediate, positive impact on the climate and ensure we are carbon neutral for 2020 and 2021 respectively.

Globally, our employees voted on which carbon offsetting projects they wanted to support. The selection of these projects connects our people to their vision to combat climate change. Our employees opted to support forest conservation and afforestation projects in the Amazon Rainforest and China. The Amazonian Rainforest conservation aims to prevent deforestation through engagement with local communities. With the support of carbon finance providing alternative models of economic development, the avoided deforestation delivers approximately 360,000 tonnes of emission reductions each year. The Chinese Afforestation project will plant native trees across more than 30,000 hectares of degraded land, permanently removing the carbon from the atmosphere, thus is counted by NCP as carbon removal.

PageGroup have also opted to support a further carbon offsetting project focused on restoring over 160,000 hectares of degraded grasslands. As the grasslands are restored and the soil’s organic carbon increases, carbon will be removed from the atmosphere.
Equal opportunity

Equal opportunity

With top talent and technical skills becoming increasingly difficult to attract due a global skills shortage, Page Consulting has created an Academy of consultants that provide data and business analytics for our customers. In line with the PageGroup vision of creating and supporting opportunities to unlock potential, we have taken this to the next level by solely sourcing individuals predominately from diverse backgrounds, including race/ethnicity, gender, disability, and social mobility. A number of the consultants have been selected undertake an apprenticeship in data analytics which is supported by Multiverse. We are also working with RefuAid to identify displaced candidates who have re-trained/re-accredited themselves in technology or stem subjects who will continue their development as a part of the Page Consulting team.

In addition to our Academy, we have an internal ED&I team who support our clients with building a more inclusive workplace. This diverse team is made up of people who have lived experiences and truly understand the issues commonly found within the workplace today. The team have also developed many partnerships with accreditation bodies and charities who we often introduce to organisations. Through such introductions we’re able to assist with improving their internal processes, begin their own initiatives or gain support from a leading advocate in the market. An example of the support you gain would be how to make a recruitment process more inclusive, specifically for a group of people with the same protected characteristic. We have done this previously with 50million Voices that helped us to understand the difficulties faced by people with a stammer before we began a process with candidates they have provided.

Pricing

Price
£500 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mikehunnam@pageconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.