ADROIT CLOUD CONSULTING LIMITED

ISO Accreditation services.

Adroit's ISO Accreditation Support Service provides assistance to achieve and maintain ISO 9001, 14001, 45001, and 27001 certifications. Our certified BSI auditors guide quality and environmental management, occupational health and safety, and information security systems. We offer expert guidance, documentation and compliance training to ensure standards adherence and continual improvement.

Features

• ISO 9001 quality management: optimising processes and reducing defects.
• ISO 14001 environmental management: sustainable operations, resource conservation.
• ISO 45001 occupational health and safety: promoting worker well-being.
• ISO 27001 information security: securing digital assets, mitigating cybersecurity threats.
• BSI-certified auditors: guiding companies through accreditation processes.
• Comprehensive audits: identifying weaknesses, suggesting improvements.
• Gap analysis: assessing current state, aligning with ISO standards.
• Documentation support: developing policies, procedures, records.
• Training programs: ensuring staff understand and implement standards.
• Follow-up audits: maintaining compliance, ensuring long-term improvements.

Benefits

• Streamlines processes for consistent, efficient performance improvements.
• Adheres to international standards for quality and security.
• Enhances sustainability through ISO 14001 adherence.
• Protects employees by following ISO 45001 guidelines.
• Guards information assets through ISO 27001 compliance.
• Boosts trust from clients, investors, and partners.
• Reduces risks and inefficiencies, optimizing resource use.
• Enhances reputation, increasing global business opportunities.
• Eases audit preparation, guiding companies through certification.
• Ensures continued adherence, fostering resilient operations.

£270 to £2,200 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at business@adroitcc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

142199202129150

Contact

Pav Khural
07732808155
business@adroitcc.co.uk

Planning

• Planning service: Yes
• How the planning service works: Adroit's ISO Accreditation Planning Service offers comprehensive guidance for achieving ISO 9001, ISO 14001, ISO 45001, and ISO 27001 certifications. Our BSI-certified auditors tailor a strategic plan to suit your unique needs, ensuring smooth progression towards accreditation.; ; The Planning Service Includes:; ; Initial consultation: Understand your objectives, processes, and systems to align planning with ISO standards.; Gap analysis: Assess the current state against ISO requirements, identifying areas needing improvement.; Roadmap creation: Design a step-by-step plan to achieve compliance, covering all necessary actions, timelines, and resources.; Policy and documentation: Assist in creating policies, procedures, and records to meet ISO standards, including quality management, environmental management, occupational health and safety, and information security.; Staff training: Ensure employees understand and implement standards effectively through comprehensive training programs.; Mock audits: Conduct pre-certification audits to ensure readiness, addressing any remaining gaps or concerns.; Review and feedback: Provide iterative reviews of progress, making necessary adjustments to the plan to stay on course.; Accreditation support: Guidance through the formal certification process, including interactions with ISO certification bodies.; Follow-up audits: Schedule regular audits post-certification to ensure sustained compliance and continuous improvement.; Adroit’s tailored approach ensures your organisation achieves ISO certifications efficiently, enhancing operational quality, environmental sustainability, safety, and security.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Adroit's ISO Accreditation Training Service ensures your organisation's workforce is prepared to implement and sustain ISO 9001, ISO 14001, ISO 45001, and ISO 27001 standards. Our training focuses on embedding the principles of quality-management, environmental-sustainability, occupational health and safety, and information-security into your team's daily operations.; Training includes: ; ISO9001 Training: Covers quality management principles, including process improvements, customer satisfaction, and compliance with ISO9001 standards. This module also addresses continuous improvement methodologies, such as Six Sigma and Lean principles.; ISO14001 Training: Focuses on environmental management systems, outlining how to minimise environmental impact, manage resources sustainably, and comply with ISO 14001 guidelines. This module also includes strategies for implementing sustainable practices across your organisation.; ISO45001 Training: Addresses occupational health and safety management systems, highlighting how to protect employees, mitigate workplace risks, and ensure compliance with ISO45001 standards. Topics include risk assessments, safety audits, and emergency preparedness.; ISO27001 Training: Teaches information security management, emphasising data protection, risk management, and compliance with ISO27001 standards. This module covers policies, controls, measures; securing sensitive information.; Training materials: Provides comprehensive manuals, checklists, and resources to reinforce learning, ensuring ongoing reference for ISO standards implementation.; Practical workshops: Includes hands-on exercises, simulations, role-playing to apply knowledge in real-world scenarios.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Adroit’s ISO Accreditation Setup and Migration Service ensures your organisation smoothly transitions to full compliance with ISO 9001, ISO 14001, ISO 45001, and ISO 27001 standards. Our BSI-certified auditors guide you through each step, addressing all necessary requirements..; ; Setup and Migration Includes:; IInitial assessment: Evaluate current processes, systems, and documentation, identifying areas needing migration or setup.; Detailed action plan: Design a comprehensive plan outlining necessary changes, migrations, and setups for ISO compliance.; System upgrades: Migrate and integrate systems to align with ISO standards, ensuring quality management, environmental sustainability, occupational health and safety, and information security.; Documentation updates: Assist in creating, migrating, and updating policies and records to reflect ISO standards.; Staff alignment: Provide training to ensure employees understand and implement new systems, processes, and standards.; Process implementation: Introduce new workflows, procedures, and controls to achieve and sustain ISO compliance.; Pre-certification checks: Conduct thorough reviews and mock audits to ensure full readiness for certification.; Accreditation assistance: Support through the certification process, including documentation, interactions, and final audits.; Ongoing support: Offer continued guidance post-certification, ensuring sustained compliance and continuous improvement.; ; Adroit’s comprehensive setup and migration service ensures seamless compliance, promoting operational excellence, sustainability, and security across your organisation.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our quality assurance and performance testing services are embedded from project initiation, ensuring a comprehensive examination across functional and non-functional requirements. We employ a blend of manual and automated testing techniques, providing robust quality assurance and performance assessments throughout the software development lifecycle. Our agile testing strategy integrates seamlessly with DevOps practices, including Continuous Integration/Continuous Delivery/Deployment (CI/CD), establishing an efficient and streamlined software delivery pipeline.; ; Expert QA and performance testers are actively involved from the early stages—planning, design, and implementation—adhering to GDS standards. This proactive involvement facilitates the early detection and resolution of potential quality issues, effectively minimising defects to zero within sprint cycles and enhancing overall software integrity. Our approach not only ensures the delivery of high-quality software solutions but also accelerates time to launch, reduces project risks, and improves stakeholder satisfaction by aligning product outcomes with the organisations' objectives and user expectations.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We deliver tailored solutions to help you design, implement, and manage your hosting or software services. Our offerings are adaptable to meet your specific requirements and budgets, ranging from full outsourcing to supplementing your current teams.; ; For organisations wishing to build their own in-house capabilities, we provide comprehensive support. This includes sourcing skilled professionals, from apprentices to seasoned experts, and equipping them with the necessary training to independently manage and maintain your services.; ; Our support operates around the clock, 365 days a year, ensuring reliable service at all times. We also offer proactive monitoring and alerting systems, which can be integrated with your existing tools or provided through our own solutions.; ; Additionally, we provide access to a diverse pool of talent, whether local, nearshore, or offshore, ensuring you have the right expertise to meet your operational needs.; ; Whether you require continuous support or assistance in establishing a self-sufficient team, we work closely with you to ensure your strategy is achieved effectively and efficiently.

Service scope

• Service constraints: None apply, not applicable

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 1-hour and response times are not different at weekends.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Adroit provides a 24/7 support rota for our Power Apps and Power BI Services, ensuring you have access to expert assistance anytime. This continuous support framework helps maintain and optimize your Power Apps and BI implementations effectively.; ; Support Service includes:; 24/7 support rota to address urgent and critical issues in your Power Apps and Power BI environments.; Direct communication channels including email, phone, and Microsoft Teams for immediate assistance.; Expert guidance on utilising Power Apps and Power BI functionalities to their fullest potential.; Assistance in integrating these services with existing IT frameworks, enhancing overall system functionality.; Support in adhering to GDPR, ICO, and other critical data security and compliance standards.; Guidance on employing GOV.UK Digital Service Platform tools effectively within your workflows.; Proactive monitoring and troubleshooting to prevent downtime and quickly resolve issues.; Updates on new features and best practices to keep your team informed and your systems up to date.; Customised support packages tailored to meet the specific needs and challenges of your organisation.; Training resources and helpdesk support to enhance your team’s capabilities and confidence in using Power Apps and Power BI; Our ITIL 4 compliant support ensures professional, timely, and effective resolution of issues.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Standards Institute
• ISO/IEC 27001 accreditation date: 09/02/2024
• What the ISO/IEC 27001 doesn’t cover: Nothing
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We encourage ethical and fair-trade purchasing and sustainable and carbon-reduction elements in our purchasing strategy. Our stated policy objective is to meet our Net Zero carbon targets while achieving our wider Social Value priorities. We have; ; Developed a circular economy model approach to our procurement strategy, environmental policy, and prevention strategies.; Ensured sustainability is considered in all purchases ; We operate a water consumption and management system that closely monitors water usage and compares performance with published targets. ; Regularly reviewed opportunities for reduction of mains water consumption. ; Installed water-efficient fittings and technology ; Reduced water consumption by 25% in 2023 and 3 m3/person/year for offices. ; To ensure new development, upgrades, and refurbishments are carried out to policies, and specifications. We apply independent environmental assessment methods to new developments. Our Waste Prevention Programme focuses on the top of the waste hierarchy, which means increasing the reuse, repair, re-manufacture, and use of industrial by-products. We monitor greenhouse gas emissions. We are committed to achieving Net Zero by 2050. ; REDUCING CARBON EMISSIONS; Remote Working: By facilitating remote and hybrid working, we actively reduce our carbon footprint by minimising commuting and business travel. This has the dual benefit of enhancing work-life balance and reducing emissions associated with transport.; Minimising Business Travel: we limit in-person meetings and opt for virtual communication tools; reducing the need for travel and associated carbon emissions.; Green Transport Initiatives: We cycle to stations for public transport wherever possible, further decreasing carbon emissions linked with car usage. We are also replacing our existing hybrid company vehicles with fully electric models to lower our emissions further.; Carbon Offsetting: We work with partners, where we plant trees locally. For each tree planted, a tonne of carbon is saved through supporting internationally verified carbon reduction projects.

  Covid-19 recovery

  Enhancing workplace conditions to support COVID-19 recovery required a comprehensive effort. Adroit implemented the following measures to safeguard the well-being of all engaged parties and the local community in order to contribute to broader recovery efforts:; Remote Working: We facilitated and promoted remote working options wherever feasible; Employee Support and Communication: Regular updates on COVID-19 developments, safety measures, and resources were communicated transparently to our employees and subcontractors; Mental Health Support: Adroit places a strong emphasis on fostering a positive and collaborative work environment. Through regular check-ins and an empathetic management approach, we maintain a healthy work-life balance and emotional wellbeing for all our team members. Employee mental wellness is integral to us.; Adroit is a workplace that fosters a culture of safety, flexibility, and employee well-being. Our commitment to improving workplace conditions contributes to the broader COVID-19 recovery effort and helps us emerge stronger as a united and resilient workforce.

  Equal opportunity

  As a digital transformation consultancy, a core focus is on creating equal employment opportunities for individuals facing barriers to employment and those located in deprived areas.; We are committed to promoting diversity and inclusivity by providing equal opportunities to all candidates based on their skills and potential. We actively seek talent from disadvantaged communities to contribute to their economic growth. Our dedication to creating meaningful employment opportunities drives our mission to positively impact and foster a diverse and inclusive work environment.; To demonstrate our dedication to this goal, we have implemented several actions:; Regular Audits: We conduct regular audits of our workforce to identify disparities in employment opportunities, skills development, and pay. These audits help us understand the areas that need improvement and ensure transparency in our practices.; Equal Pay Policy: Our equal pay ensures that all workers receive fair and equitable compensation for their work regardless of their contract status.; Skill Enhancement Programmes: We offer skill enhancement programmes to all employees, providing them with opportunities to develop and grow professionally. By investing in their skills, we aim to level the playing field and empower them for future career advancement.; Diversity and Inclusion Training: We conduct training sessions for our workforce to promote diversity and inclusion. These sessions raise awareness about fairness and respect, fostering a culture that values diversity.; Regular Feedback Mechanisms: We encourage open communication and feedback from our subcontractors. This helps us identify and address any concerns or issues related to inequality promptly.; We are dedicated to creating an inclusive and supportive work environment where all employees, regardless of their contractual status, have equal opportunities to thrive and succeed.

  Wellbeing

  We have identified the needs of our workforce and local communities, worked with health professionals (also using our Occupational Health service providers) and workforce representatives/community leaders, conducted surveys, held focus groups, and talked to community leaders to provide our Care well-being Support Programme, supporting the Mental Health at Work Plan: our volunteers and certified partner organisation provide health and wellbeing support for our temporary workers, internal staff and local communities; ; Mental health Wellbeing & Floor Walking / Desk-Side Mental Health First Aider (pastoral support for disadvantaged groups; helping to reduce stigma surrounding mental health conditions); Healthy living ; Financial and legal well-being and Fair Work Planning; 24/7 GP consultation ; Smoking cessation ; Mental & physical health support & confidential helpline, especially during Covid-19 remote working/recovery ; Burnout prevention ; Life events counselling ; Team Coach (confidential work-based safe environment coaching support) ; Get fit programme, healthy eating at home ; Diet support/Healthy diet at work ; Financial/Legal guidance ; The programme is monitored quarterly to take feedback from participants to help us drive improvements. We especially focus on the feedback from individuals with mental health problems. Our internal volunteers are professionally trained to deliver mentoring and support. ; We work with local community organisations such as The Rainbow Project, Action Mental Health and Inspire Wellbeing, who provide support and resources to support underrepresented communities.; We work with Cancer Pledge which aims to abolish the stigma and insecurity that exist for people with cancer in the workplace. They stand together to provide a more open, supportive, and recovery-forward culture at work for all. We recently joined the pledge, in our continuous commitment to be inclusive and to create a supportive environment for our employees and candidates. We are committed to continuously raising awareness and creating specific policies and programs, to accommodate specific needs of cancer patients and caregivers in the workplace.

Pricing

• Price: £270 to £2,200 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at business@adroitcc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.